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Mailshake
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales engagement platform for email, phone & social outreach
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Mailshake - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Mailshake overview
What is Mailshake?
Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to Salesforce and Pipedrive and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack. Our best-in-class support and customer success team will be there every step of the way, making sure your outreach campaigns are successful with one-on-one guidance and personalized campaign recommendations.
Who uses Mailshake?
By industry, Mailshake reviewers are most commonly professionals in marketing and advertising (21%). The most frequent use case for Mailshake cited by reviewers is email marketing (86% of reviewers).
What do users say about Mailshake pricing?
Some reviewers find Mailshake affordable and cost-effective for small to medium businesses, and users appreciate the limited trial and time-saving value. However, some users report dissatisfaction with annual billing, expensive top plans, and the no-refund policy.
Starting price
per month
Alternatives
with better value for money
Pros & Cons



Email Campaigns
Email Sending
User Interface
Prospecting
Mailshake’s user interface
Mailshake pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Mailshake?
The ability to upload HTML templates has allowed us to create beautiful, branded emails that stand out, and the campaign tracking tools make it easy to see what’s performing best.
Select to learn more
Who uses Mailshake?
Based on 151 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Mailshake's key features
Most critical features, based on insights from Mailshake users:
All Mailshake features
Features rating:
Mailshake awards
Mailshake alternatives
Mailshake pricing
Pricing plans
Pricing details:
User opinions about Mailshake price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Mailshake's price and value, 57% mention it in a positive light.
Some reviewers find Mailshake to be very affordable and offering good customization options. They say it is more cost-effective than other sales tools, with accessible pricing suitable for small to medium businesses. Users appreciate the limited period trial offered during the sales process and feel the time saved justifies the monthly fee. They think the service is reliable and reasonably priced, making it worth their marketing budget.
However, some users report dissatisfaction with the shift from monthly to annual billing, finding the pricing structure unfavorable and expensive for freelancers. They indicate concerns about the lack of a free trial for new businesses and the no-refund policy. Some reviewers feel the top plan can be very costly and worry about scaling costs.
, and
To see what individual users think of Mailshake's cost and value, check out the review excerpts below.
Mailshake integrations (19)
Integrations rated by users
We looked at 151 user reviews to identify which products are mentioned as Mailshake integrations and how users feel about them.
Integration rating: 5.0 (2)
“Mailshake easily integrated with my Google Workspace so all my emails appear authentic and from my personal email account.”

Seth H.
CEO
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Other top integrations
Mailshake customer support
What do users say about Mailshake customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of Mailshake customer support.
The majority of users highlight Mailshake's responsive, helpful, and proactive customer support team.
A significant portion of users appreciate fast replies and effective assistance during onboarding and troubleshooting.
A minority of users mention occasional scheduling issues and instances where support was less helpful than expected.
Support options
Training options
To see what individual users say about Mailshake's customer support, check out the review snippets below.
“The customer support team is top-notch, and they are always available to assist with any questions or issues. Whether you're a small business owner, marketer, or sales professional, Mailshake is a must-have tool for your arsenal.”
Jeremy N.
President
“The customer support is just terrific and I've had some invaluable talks with their support team. ”
Andy T.
Marshall Goldsmith Certified Executive and Leadership Coach
“For weeks, we've had deliverability issues and had to juggle between G-Suite support and mailshake.”
Armin L.
Ad Strategist
Mailshake FAQs
Mailshake has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What are the benefits of using Mailshake?
- Send personalized outreach emails in bulk with our easy-to-use mail merge
- Schedule follow-ups based on whether a recipient opens, clicks, or replies to your email
- Set tasks within a cadence to call a prospect or connect with them on social media
- Track opens, clicks, replies, bounces, unsubscribes, won and lost deals, and conversions on your site via javascript
- AB test subject lines, body copy, and full cadences
Q. What languages does Mailshake support?
Mailshake supports the following languages:
English
Q. Does Mailshake offer an API?
Yes, Mailshake has an API available for use.
Q. What level of support does Mailshake offer?
Mailshake offers the following support options:
Chat, Knowledge Base, Email/Help Desk


































