Driftrock Reviews

Driftrock

Multi-channel Lead Generation Platform

5.0/5 (7 reviews)

Daniel Daher

An advertising dream come true

Used daily for 6-12 months
Reviewed 2019-07-19
Review Source: Capterra

I ran the team at Driftrock through the wringer to get all of my questions answered and our integrations set up properly. I know we are not their highest dollar client but I felt like it because they stuck with me through a process that took quite a long time to complete.

Pros
I always wanted to be able to run more custom audiences but for a business of our scale, it was not feasible to download and upload massive lists to several accounts, everyday. Driftrock solved all of that and made it possible to run any ad to any audience I can think of.

Cons
Synchs do fail somewhat regularly so if you're doing a synch every 3 hours, it can sometimes mess up your delivery. It is something to watch if you're running a time-sensitive campaign.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Driftrock

Multi-channel Lead Generation Platform

Mark Dudley

Great tool for creating audiences for Google Ads

Used occasionally for free trial
Reviewed 2019-07-12
Review Source: Capterra

Very good. The sales team wasn't too pushy. The free trial was exactly what I expected. Incredibly easy to set up.

Pros
It's super simple to set up. Within minutes I was able to start creating audiences in my Google ads account direct from my CRM. We have a tag based CRM, so we are able create a Google audience from anyone that completes a desired task on our site.

Cons
It got a little more expensive than we thought. We have a large database of contacts so as we started creating the audiences we saw the costs rise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Driftrock

Multi-channel Lead Generation Platform

Ed Wotring

Easy software with great support

Used weekly for 2+ years
Reviewed 2019-07-15
Review Source: Capterra

Pros
We used DriftRock's platform to synch contacts between Infusionsoft (CRM) and our ad audiences. It helped us to show the right message to the right person at the right time dynamically. This allowed us to avoid manual uploads that are a static point in time.

Cons
Sometimes the authentication with our CRM would disconnect, but the support team proactively let me know and helped work with the CRM's API team to resolve the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Driftrock

Multi-channel Lead Generation Platform

Richard Buckton

Great time saver

Reviewed 2015-03-31
Review Source: GetApp

I manage Facebook ad spend for several clients as Rekrmend.com and I've used most of the Driftrock products for one or more of them. Custom audiences are a big part of that and at first I was constantly reminding people on the client side to upload the latest email list to use for targeting or excluding. The Custom Audience Sync app does that automatically.

Pros
It was easy to integrate, works fine and saves time, particularly if you would otherwise need to ask someone else to refresh the data for you. I've rarely needed support but when I did it was very swift.

Cons
None to speak of - I did have one client with a really old CRM system that made it hard to integrate but I think that would be the same with all 3rd party tools. More like I would advise the client to update the CRM...

Rating breakdown

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Driftrock

Multi-channel Lead Generation Platform

Simon Bird

Tech that makes working in Facebook a BREEZE

Reviewed 2015-05-21
Review Source: GetApp

Matt and team helped Savoo navigate Facebook in an easy, transparent and hugely value adding way. I recommend DriftRock for any business that knows there are big opportunities with Facebook, but don't have the right people/ resources internally - but even if you do the tech makes is so much easier to launch and iterate on campaigns. We're looking forward to seeing and experiencing how DriftRock develops.

Pros
Technology Similicity Control Service

Cons
No cons - honest....

Rating breakdown

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Driftrock

Multi-channel Lead Generation Platform

Ed Wotring

Great way to show the right message at the right time to your CRM contacts

Reviewed 2015-05-26
Review Source: GetApp

I use DriftRock Flow to create audiences based on tags in Infusionsoft. It allows me to show the right message to the right audience at the right time (and create exclusion audiences). It works very well and the team at DR is extremely responsive and helpful. I would highly recommend DR.

Pros
Fast, easy to use, helpful/responsive customer support.

Cons
None. I don't have any complaints.

Rating breakdown

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Driftrock

Multi-channel Lead Generation Platform

Dave Ball

Great Tools To Sync Intercom Leads With Facebook Audiences

Used weekly for less than 6 months
Reviewed 2019-07-12
Review Source: Capterra

Driftrock is a great company to work with, they really care about their customers.

Pros
The automatic refresh of audiences every 3 hours.

Cons
The 10,000 record limit for audiences size.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Driftrock

Multi-channel Lead Generation Platform