Instiller Pricing, Features, Reviews and Alternatives

Easy to use interface on the most part, great reporting, delivers great results and happy clients

Only gripe would be that when you use the interface for email replies, this could be improved by allowing an export of email replies, or a better interface for viewing them that isn't so 'jumpy' - but this is only a very small element of the system.

Instiller is easy to use, and full of amazing features. The automation panel is particularly impressive. Workflows are easy to build and manage. Useful for your own marketing campaigns as well as a great feature for clients. Their API is very impressive as well, and simple to integrate into. And with the automation carrying a lot of the heavy lifting there's much more control over what can be done by users without needing additional development time.

Not much control over account limits at the moment. Although some basic limit features have recently been introduced, and am sure will be improved over time. For example there doesn't seem to be an option to adjust a limit on an account without removing the limit and history associated with that limit. Not a big problem though, just need to ensure contracts with clients are clear around overages on unrestricted accounts.

The reporting is great, and the ease of sending campaigns is second to none.

Some of the features/functions can be hard to find, but luckily their support team are always on hand to help

Instiller is a flexible fast and powerful tool with an outstanding API and a support teams that’s second to none

Not much really it’s a great system I can’t thibk of much I don’t like

Instiller has been great for the marketing side of our business and offers us a solution to give to clients that is fully controlled by us and not limited on features. The system is easy to use and the support when you do need something is great, the team are there on hand to support you and listen to what you need...they also actively involve their users in helping to develop the new features or improvements to the existing platform. Reports are extensive and easy to explain so you can easily hand them over to clients to show them how well their emails are doing. Big thumbs up all round.

The front end can look a little dated in some areas but from speaking to the team this is in process for being redeveloped very soon. The only other element we had was getting our head around jumping from client accounts and knowing when you are in the main overall Solution account...we have fed this back to the Instiller head honcho and it is going to be looked at. Apart from that the only other thing we think could be slightly improved is the web builder for when it is given to clients to construct their own templates but this is a minor thing.