ion Platform Pricing, Features, Reviews & Alternatives

ion Platform

Premium interactive content experiences

4.34/5 (99 reviews)

ion Platform overview

What is ion Platform?

Ion, by Rock Content, is a content experience platform that empowers marketers to engage, target, and convert higher quality leads using a code-free, data-driven solution. Ion helps brands launch quizzes, ROI calculators, interactive infographics, and other interactive formats in just a few hours.

The application’s creative studio module allows designers to build custom content and page layouts, apply animations or transitions, and control screen sizes within a drag-and-drop interface without using any code. Businesses can manage custom brand guidelines on a style sheet and creators can prepare or re-brand logos, background colors, button styles, fonts, and more. Marketers can use ion interactive’s targeting options to segment customer groups and customize content based on location, interests, device, time of day, past behavior, and more.

The platform enables marketing teams to determine content effectiveness using built-in A/B testing, control traffic allocation, and generate performance reports. Ion interactive also offers integration with various third-party applications such as Marketo, LinkedIn, Twitter, MailChimp, SugarCRM, Facebook, and more.

PRIMARY USE CASES:
* Demand Generation
* Sales Enablement
* Account-Based Marketing
* Brand Awareness

CONTENT FORMATS:
* Assessments
* Calculators
* Interactive White Papers
* Landing Pages & Microsites
* Lookbooks & Tours
* Interactive eBooks
* Interactive Infographics
* Solution Finders
* Resource Libraries
* Configurators
* Quizzes
* Fully Responsive Quick Start Templates
rockcontent.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
ion Platform screenshot: Ion interactive analyticsEngage your audience with the power of interactivityion Platform screenshot: Ion Quick Start templatesion Platform screenshot: ion interactive creative studioion Platform screenshot: Client example: solution finder.ion Platform screenshot: Client example: assessment.ion Platform screenshot: Client example

ion Platform user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  3.9
  4.7
Jesse H.

Great no-code platform for marketers

Used weekly for 2+ years
Reviewed 2021-01-29
Review Source: Capterra

Overall, the ion platform has been very helpful for our organization. I highly recommend it for marketers who don't want to wait around for their agency or IT department to help them get an online experience quickly out the door. For developing Interactive content, there is no better platform.

Pros
Love that we can build websites, pages, and applications without the need to get help from I.T. Templates are awesome for saving time and replicating similar user experiences Support is outstanding, and customer success is proactive and always reaching out to lend a hand There is a huge library of templates you can pull from to quickly get a high quality experience built quickly

Cons
I'd like a better Print to PDF function. Deeper out of the box integrations with other Marketing Automation platforms would be nice

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike N.

After a learning curve, a very powerful tool.

Reviewed 2016-02-02
Review Source: GetApp

A year ago, I had no experience whatsoever with ion Interactive (or any of it's competitors, for that matter). Today, I use the program/service almost daily to roll out website and landing pages for my clients. It took a while to get a hang of the program and it's capabilities, and I'm still discovering features all the time, but now it feels like second nature. I personally do not use any of the tracking or reporting functions, but I know they are widely used in my organization. For my clients, we use ion Interactive for nearly every site and landing page. The only time we do not need to use ion Interactive is when we are creating a page that for some reason does not need any specific tracking. For example, an internal website for our organization itself could just be created and hosted on our own servers. I cannot speak for my entire organization, but my team uses ion interactive to build websites for our clients. ion interactive makes it easy to update and change content, and track performance once the site is launched. In some ways, we use it as a sort of content management system for our clients' sites, microsites, and landing pages.

Pros
From design to development to deployment, ion interactive is fast and for the most part simple to use. Once trained in the program, many features become second nature to use. Regular updates keep the platform fresh and ensure users like me that the company is constantly moving forward.

Cons
Sometimes, features that I use daily may disappear without notice. Whether they're gone forever or simply moved around to somewhere else is usually unclear. The "Creative Studio" really needs an "Undo" button. One incorrect click-and-drag can mess up a whole page sometimes. The platform itself could use a User Experience refresh. Some icons don't necessarily make sense for their function.

Response from ion interactive


Great to see that you've adopted ion interactive in house and taking to the tools. I've shared your notes about platform notices and features being removed with our team. For future notice you can review our feature release notes to get more insight into feature changes. Here's a link - http://support.liveball.com/hc/en-us/categories/200106499-Feature-Releases

Rating breakdown

Value for money
Ease of use
Customer support

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Jeffrey D.

Robust, responsive and interactive web pages

Used daily for 6-12 months
Reviewed 2021-03-29
Review Source: Capterra

Using the ion Platform we are able to build quizzes, assessments and calculators utilizing ion's rules engine. This is something we have not been able to do in the past and something our customers have been asking for more and more.

Pros
Within a few hours you can launch your first interactive quiz on your website. Since it's a cloud platform, there was no need to standup a server or install any web services. You only need to add a DNS record and your brand style and your domain is active and visitors can browse your site.

Cons
To build pages you use the tools and widgets available in the platform. This can be tedious since you interact with each object and its properties. It would be helpful if you could open a "code" window and write code. Especially for more advanced users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

ION is good, but could be a lot better

Reviewed 2015-12-30
Review Source: GetApp

I use ION everyday at work to build many (sometimes 100s of pages a week) and there's a lot to like about ION, but there's also a lot that could be better. My biggest gripe is that ION can be very tedious and cumbersome.

Pros
Interface when building pages is nice and clean, the page testing features are very helpful, a lot of the built-in functionality makes building pages easy.

Cons
Can be slow and even crash completely often, Can't connect to a database or create dynamic pages that will be used by multiple clients - so each page has to tediously be setup by hand, the grid for dragging and dropping can be a bit buggy at times and there's no way to undo mistakes, setting up multiple traffic sources is very slow and tedious, on the dashboard you can't just click on the name of a recent project, you have to click the small magnifying glass icon, the interface for adding and managing images is ugly and frustrating, writing custom code in the scripts section isn't very easy and you can't save to preview changes quickly, no way to search through campaigns by name or keyword or anything, can't reorder actions within a rule, the interface for adding actions is very slow, if you accidentally click outside of the Edit Rules menu all your edits are lost, when editing styles you have to reopen the menus every time

Response from ion interactive


We truly appreciate this review and your feedback on using ion on regular basis. We've shared your feedback back around scalability and ease of use and will absolutely use this information for future updates.

Rating breakdown

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Ease of use
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Joshua L.

Great Experience, Bit Pricey

Reviewed 2016-01-08
Review Source: GetApp

We have been using Ion LiveBall for well over 2 years, maybe even longer. All in all it is a great tool that automates many processes that used to take countless dev and admin hours. We are an ad agency, I am the creative director for digital. So we use Ion for our clients - it covers everything from simple lead gen pages to land and jump pages with links/ecommerce carts to microsites... We do it all within Ion. Being able to setup creatives and traffic sources where there can be a 1:1 or 1:100 relationship, where you have full control over the A/B/+ split is priceless. In the past, with standalone PHP pages, you would need a link/tracking/analytics platform to do the link splits and then track conversions per split. With Ion, you can do it all! Ion is such a great tool. If you are in the market for a landing page creation, optimization, management or reporting tool, stop looking - you have found it. It is called Ion LiveBall (I wonder if they even call it LiveBall anymore... The only downside is the pricing. But once you use it once, and sell it to a cleint or two, the cost can easily be passed on to clients and you can even start making money on the MSF from clients...

Pros
Ease of use, features, tracking, reporting (somewhat), administration, A/B testing, MVT, etc.

Cons
Price! I think it is a bit over priced, You need to invest first, but you can figure out ways to make that investment back and then some. My other big con is reporting. I think the reporting from the dashboard is limited. Especially for MVT testing. I would like to see it as Combo 1: Stats, Combo 2: Stats, etc. Not really like that.

Response from ion interactive


Lol. Thanks for this great review! The name has actually changed to ion but we know there a lot of Liveball fans out there. Also we appreciate the feedback on reporting and pricing.

Thank you

Rating breakdown

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Ease of use
Customer support

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ion Platform pricing

Pricing options
Subscription
View Pricing Plans

ion interactive is available across 4 pricing tiers: [Basic, Pro, Expert and Enterprise]. Please contact Rock Content for more details.

ion Platform features

API
Activity Dashboard
Campaign Analytics
Campaign Management
Content Management
Customizable Branding
Customizable Templates
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Template Management
Third Party Integrations

Alerts/Notifications (399 other apps)
Analytics/ROI Tracking (382 other apps)
Contact Management (374 other apps)
Data Import/Export (466 other apps)
Engagement Analytics (381 other apps)
Multi-Channel Marketing (387 other apps)
Performance Metrics (367 other apps)
Search/Filter (426 other apps)

Videos and tutorials

Additional information for ion Platform

Key features of ion Platform

  • Drag & Drop
  • Form Builder
  • Multi-Channel Publishing
  • Presentation Management
  • Publish Scheduling
  • Real Time Editing
  • Responsive
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Benefits

• Increases brand awareness by encouraging users to actively engage with the content.
• Segment how a single experience would look like for almost anything: Industry, Job title, company size, possibilities are endless.
• Significantly improve lead generation and customer acquisition. Armed with relevant insights, sales teams can accelerate the sales cycle and have more informed conversations.
• Data collection and integration capabilities. Each engagement provides insights into audience behavior by collecting rich, first-party data from interactions and effectively driving users through the buyer journey.
• Use fully-responsive Quick Start templates, or leverage Rock Content's professional services team to plan, create, and launch your own branded content experience.