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Netcore Customer Engagement

AI-driven omnichannel growth platform

Table of Contents

Netcore Customer Engagement - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Netcore Customer Engagement overview

What is Netcore Customer Engagement?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform for marketers, growth, and product managers. It empowers them to drive powerful customer experiences and conversations across multiple touchpoints like emails, push notifications, web messages, web push, whatsapp and in-app communications like nudges & walkthroughs.

Backed by the power of AI/ML, the full-stack suite enables website and mobile app brands to optimize and scale growth. The platform offers:

• Actionable 360 degree view of individual customers by stitching user data from both online and offline channels.

• Data analysis powered by ML helps in delivering automated personalized multichannel campaigns to the right user segments at the right time. It further offers detailed insights into campaign performance with real-time reporting and advanced product analytics.

• AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.

• Intelligent insights into the what and why of user behaviour. This includes predicting user segments that are most likely to churn, take actions on a specific campaign, why are users churning and more.

• A no-code product experience suite that adds speed and agility to create amazing product experiences that engage, convert and retain users. Contextual nudges & walkthroughs, A/B testing, feature flags, no-code segmentation helps product times deliver winning user experiences on the fly.

Netcore Cloud enjoys the trust of over 5000 clients spread across 18 countries. Industry leading brands like Canon, Puma, Crocs, Hamleys, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, McDonald’s choose Netcore Cloud to power their customer acquisition, engagement and retention goals.

With over 20+ years of experience and a global presence across Asia, EU and US, Netcore offers a rich martech solution on a single platform!

Netcore Cloud in partnership with The Product Folks and MixPanel, is offering a power-packed master course on Product-led Growth that walks you through the necessary steps to achieve the right Product-led Growth mindset. Grab this free course and become product-led certified today. http://bit.ly/3TFLzzX

Key benefits of using Netcore Customer Engagement

• Customer Analytics + Engagement on a Unified Platform
- Turbocharge your marketing strategy using advanced customer-level insights to drive laser-focused engagement campaigns on the same smart platform.

• Multi-Channel Marketing Automation, Simplified
- Automate your marketing campaigns as you effortlessly deliver them to relevant customer segments through email, push notifications, in-app messages, or SMS across platforms and devices.

• Drive Hyper-Personalization at Scale
- Personalize your communication based on your customers’ demographic, geographic, and behavioral data to create highly relevant campaigns across both web and mobile platforms.

• Leverage the super Power of AI and ML
- Focus on optimizing your marketing strategy while you allow our AI Engine, Raman, to do your heavy-lifting. Boost conversions through a predictive understanding of your customers’ behavior.

Create amazing product experiences with no-code
-Trigger contextual nudges & walkthroughs to guide users to take critical actions. A user's intent is highest while using the app, and we help you leverage that to drive funnel conversions, better user engagement, feature adoption. Our low-code flow-chart based A/B testing helps you deliver user-preferred experience with absolute speed and agility.

• Gain a Competitive Edge through Marketing Consultancy
- Knowledge is truly power. Benefit from the expertise of our in-house marketing technologists as they help you maximise your ROI on every single campaign or automated journey you orchestrate.

• Boost Growth through our Enterprise-Grade Platform
- Whether you’re a startup, SME, or enterprise, we’ve got you covered. Make growth your north star metric on our data-secure, stable, and agile platform, as you maximise your CLTV and ROI.

Starting price

22 /
per year

Alternatives

with better value for money

Netcore Customer Engagement’s user interface

Ease of use rating:

4.5

(26)

Netcore Customer Engagement reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.1/10

Rating distribution

Pros

“NetCore is users friendly, netCore's campaign team/customer engagement solutions seamlessly helped our team to carry out campaigns successfully and in due time.”

Nonso O.

Email Creative Executive

“Netcore is one of the best email marketing tool for pushing your bulk emails to the customers with customized offer and you can create, execute and track a response of your email marketing campaigns.”

Anil R.

Campaign Manager

“It seamlessly integrates all areas of our marketing efforts into one panel making it easy for us to track our customer journey and provide the right information to the right users at the right time.”

Alexander O.

User Engagement Manager

Cons

“Am still struggling to find what I don't like about the brand. Smartech Panel makes sure you don't send multiple mails to one same number at the same time.”

Samson A.

Marketing Manager

“Conversion tracking is very difficult. For any particular journey, all channels should be in one funnel.”

Rakesh R.

Digital marketing manger

“Setting up the tool is a pain in the ass. Even though their customer support executives are quite helpful, setting up & integrating with your backend & analytics will make at least a month.”

Amit A.

Product Manager

Who uses Netcore Customer Engagement?

Based on 26 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software

Retail

Airlines/Aviation

Apparel & Fashion

Others

Use cases

Campaign Management

Customer Engagement

Customer Experience

Marketing Automation

Customer Journey Mapping Tools

Netcore Customer Engagement's key features

Most critical features, based on insights from Netcore Customer Engagement users:

Engagement tracking

5.0

(2)

Contact database

3.7

(3)

Customizable templates

5.0

(1)

Alerts/Notifications

5.0

(1)

Multivariate testing

5.0

(1)

Event triggered actions

4.0

(1)

All Netcore Customer Engagement features

Features rating:

4.4

(26)

Customizable ctas

5.0

(1)

Marketing automation

4.8

(5)

Channel management

5.0

(1)

Drag & drop

5.0

(1)

Multi-Campaign

4.0

(1)

Website visitor tracking

(0)

Personalization

(0)

Performance metrics

4.8

(4)

Multi-Language

(0)

Multi-Channel marketing

4.0

(1)

Multi-Channel communication

(0)

Mobile app

(0)

Mobile access

(0)

Live chat

(0)

Lead qualification

(0)

Lead management

4.0

(1)

Interactive content

(0)

A/B testing

(0)

Website analytics

(0)

User onboarding

(0)

Third-Party integrations

(0)

Template management

(0)

Surveys & feedback

(0)

Social media integration

(0)

Social marketing

(0)

SMS notifications

(0)

Segmentation

5.0

(1)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Recommendations

(0)

Real-Time notifications

1.0

(1)

Real-Time data

(0)

Real-Time analytics

(0)

Push notifications

(0)

Activity dashboard

(0)

Activity tracking

5.0

(4)

API

(0)

App notifications

(0)

Audience targeting

(0)

Behavior tracking

(0)

Behavioral analytics

(0)

Campaign analytics

4.0

(1)

Campaign management

5.0

(1)

Campaign scheduling

5.0

(1)

Campaign Segmentation

(0)

Contextual guidance

4.5

(2)

Conversion Rate Optimization

(0)

Conversion tracking

5.0

(5)

Customer experience management

5.0

(4)

Customer journey mapping

(0)

Customer profiles

(0)

Customer segmentation

(0)

Customizable fields

(0)

Customizable reports

(0)

Dashboard

(0)

Data import/export

(0)

Drip campaigns

(0)

Dynamic content

(0)

Email Distribution

4.0

(1)

Email management

5.0

(3)

Email marketing

4.8

(4)

Gamification

(0)

Geotargeting

(0)

In-App Training

(0)

Netcore Customer Engagement alternatives

Netcore Customer Engagement

4.5

(26)

Starting from

Per year

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.4

Marketo Engage

4.3

(708)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

4.3

Value for Money

3.8

Customer Support

3.9

Salesforce Service Cloud

4.5

(810)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.4

Value for Money

4.2

Customer Support

4.3

Birdeye

4.7

(701)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Netcore Customer Engagement pricing

Value for money rating:

4.4

(26)

Starting from

Per year

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Netcore Customer Engagement price and value

Value for money rating:

4.4

(26)

To see what individual users think of Netcore Customer Engagement's price and value, check out the review snippets below.

“NetCore is users friendly, netCore's campaign team/customer engagement solutions seamlessly helped our team to carry out campaigns successfully and in due time.”

Nonso O.

Email Creative Executive

Anil R.

Campaign Manager

Netcore Customer Engagement integrations (9)

Top integrations

Netcore Customer Engagement support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Knowledge Base

Phone Support

FAQs/Forum

Email/Help Desk

Training options

In Person

Live Online

Webinars

Documentation

Videos

Netcore Customer Engagement FAQs

Q. What type of pricing plans does Netcore Customer Engagement offer?

Netcore Customer Engagement has the following pricing plans:
Starting from: $22.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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