NiceJob Features

NiceJob

Reputation marketing with reviews, social & SEO tools

4.91/5 (79 reviews)

NiceJob Feature Summary

  • Customer review platform
  • Form creation
  • SEO
  • Real time editing
  • Search marketing
  • Posts scheduling
  • Automated publishing
  • Multivariate testing
  • Response management
  • Review filtering
  • Automatic reminders
  • Campaign planning
  • Content filtering
  • Custom forms
  • Customizable templates
  • Lead generation
  • Multi-channel management
  • Real time reporting
  • SEO management
  • Visitor tracking
  • Call tracking
  • Feedback management
  • Conversion optimization tools
  • Feedback collection
  • Drag & drop interface
  • Custom landing pages
  • Ratings & reviews
  • Social network marketing
  • Drip email marketing
  • SMS marketing
  • Surveys & feedback
  • ROI analytics
  • Email invitations & reminders
  • Online booking integration
  • Follow-up scheduling
  • Visitor targeting

Competitor Feature Comparison

API
Activity Dashboard
Automatic Notifications
Calendar Management
Calendar Sync with Google
Call Tracking
Campaign Planning
Chat
Client Management
Collaboration Tools
Commenting
Communication Management
Configurable Workflow
Contact Management
Content Filter
Conversion Rate Optimization
Custom Fields
Custom Forms
Custom Landing Pages
Customizable Templates
Document Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Integration
Email Invitations & Reminders
Employee Database
Feedback Collection
Feedback Management
File Management
Follow-up Scheduling
Forms Management
Gantt Charts
Lead Generation
Monitoring
Multi-Channel Communication
Multi-Channel Management
Online Booking Integration
Pipeline Management
Progress Tracking
Project Management
Project Planning
Project Time Tracking
ROI Analytics
Ratings & Reviews
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
SEO Management
SMS Marketing Managment
Search Functionality
Social Media Integration
Social Network Marketing
Status Tracking
Surveys & Feedback
Task Management
Task Tracking
Template Management
Third Party Integration
To-Do List
Visitor Management
Visitor Tracking
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Automatic Notifications
Calendar Management
Calendar Sync with Google
Call Tracking
Campaign Planning
Chat
Client Management
Collaboration Tools
Commenting
Communication Management
Configurable Workflow
Contact Management
Content Filter
Conversion Rate Optimization
Custom Fields
Custom Forms
Custom Landing Pages
Customizable Templates
Document Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Integration
Email Invitations & Reminders
Employee Database
Feedback Collection
Feedback Management
File Management
Follow-up Scheduling
Forms Management
Gantt Charts
Lead Generation
Monitoring
Multi-Channel Communication
Multi-Channel Management
Online Booking Integration
Pipeline Management
Progress Tracking
Project Management
Project Planning
Project Time Tracking
ROI Analytics
Ratings & Reviews
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
SEO Management
SMS Marketing Managment
Search Functionality
Social Media Integration
Social Network Marketing
Status Tracking
Surveys & Feedback
Task Management
Task Tracking
Template Management
Third Party Integration
To-Do List
Visitor Management
Visitor Tracking
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Automatic Notifications
Calendar Management
Calendar Sync with Google
Call Tracking
Campaign Planning
Chat
Client Management
Collaboration Tools
Commenting
Communication Management
Configurable Workflow
Contact Management
Content Filter
Conversion Rate Optimization
Custom Fields
Custom Forms
Custom Landing Pages
Customizable Templates
Document Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Integration
Email Invitations & Reminders
Employee Database
Feedback Collection
Feedback Management
File Management
Follow-up Scheduling
Forms Management
Gantt Charts
Lead Generation
Monitoring
Multi-Channel Communication
Multi-Channel Management
Online Booking Integration
Pipeline Management
Progress Tracking
Project Management
Project Planning
Project Time Tracking
ROI Analytics
Ratings & Reviews
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
SEO Management
SMS Marketing Managment
Search Functionality
Social Media Integration
Social Network Marketing
Status Tracking
Surveys & Feedback
Task Management
Task Tracking
Template Management
Third Party Integration
To-Do List
Visitor Management
Visitor Tracking
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

NiceJob Feature Reviews

25 reviewers had the following to say about NiceJob's features:

Ben Borenstein

Great Software run by a Great Team!

2018-08-04

I am so happy that I invested in their review management software and their website design product.

Pros

Easy to use, very customizable, their convert website product brings results.

Cons

Their Zapier integrations can have faults.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Ben! And such a pleasure working with you as well.

Read more
Anonymous
(Real Estate company, 201-500 employees)

Great system to use. Wish back end would be a little bit more user-friendly

2018-07-04

Pros

Other great benefit to using program involves its picture related content to review that can be posted on website or on social media

Cons

Not straightforward on how you can send an independent link for review without entering a campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Phil Rogers

1229% Growth since joining earlier this year!

2018-08-07

It's so much easier to close jobs when your reputation is glowing online.

Pros

It's easy to use and integrates with my CRM (Jobber).

Cons

Sometimes if the customer doesn't use their real name the system has no way to know that the customer I sent the invite to actually already left a review so they keep getting email until the end of the campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Nice job Phil! Love seeing companies like yours that truly do great work get the reputation they deserve, thats our mission!

Read more
Ben Vangarde

I am a marketing director for a tree care company, & I used NiceJob to outsource our website build.

2017-09-23

User friendly review management process, well built website, complete outsource solution.

Pros

Excellent response time and service level by the NiceJob team.

Cons

Honestly, I have been working with them for over a month, and I have nothing negative to report. I initially contacted BirdEye for help with review generation on behalf of the owners of the tree service that I work for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christianne Taylor

No brainer! THE very best company to manage and build your online reputation!

2018-11-29

The people at NiceJob have thought of everything. On top of the fact that they are passionate about helping small business owners to succeed, their system is super user friendly. They are not only accessible right there within the software, but also do a great job at following up and pursuing clients to make sure all their questions are answered. What a load off!

Pros

Great dashboard to help me keep an eye on reviews.

Cons

There's really nothing I can think of that I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Christianne! We're so exited to be working with you as well, you're reviews show what a great company you have built and we're going to do everything we can to make sure your reputation keeps growing and spreading!

Read more
Marv Colby

More reviews!!

2020-03-14

Great customer service. Easy integration.

Pros

It automatically sends the review when integrated with our CRM system.

Cons

Nothing. This is a great product!! It’s working!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Facilities Services company, 10001+ employees)

Best response time

2018-11-14

Pros

I really appreciate the automatic emails and simplicity.

Cons

I cannot really report on any negatives thus far.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Shell

Simply Amazing!

2019-01-07

If I ever need to make any changes to the website, I email [SENSITIVE CONTENT HIDDEN] and I get a response almost immediately that the changes have been made.

Pros

They do everything that they claim to: send out review requests to our customers, post them on social media, the website looks great and is easy to make changes to.

Cons

Nothing, everything has been top notch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Hi Thomas, love seeing the sales growth you're getting from NiceJob. And the best part is your NiceJob website will keep getting better over time :) Thanks again for working with us and we're going to make sure we keep helping your company grow!

Read more
Anonymous
A verified reviewer

Growing Platform, Needs Improvement

2018-07-24

Pros

NiceJob is easy to use out of the box.

Cons

., legal, financial, real estate, etc.).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.

Read more
MICHAEL PARKER

From 20 to 130 reviews in just a few months! And our social media marketing had never looked better.

2018-06-26

We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

Pros

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

Cons

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Love hearing results like that! It's been great working with you Michael, thanks for sharing!

Read more
Arie Brown

This is a Great marketing platform

2017-03-10

I've had the NiceJob marketing platform for about 2 years now and from day one it blew the doors off my old site as far as customer leads, it looks 10 times more professional and it also makes staying on top of social media almost effortless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Arie for the awesome review! Love hearing feedback like that, and can't wait to keep working with you to grow your company even more!

Read more
MICHAEL PARKER

The best reputation management platform for small businesses

2019-05-16

This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons

The web app when interacting with the device on mobile has been slow/buggy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin Erlic

NiceJob Helped Me Acquired New Customers In Just The First Few Days

2019-09-06

Pros

I was able to prove the reviews resulted in new customers by analyzing traffic from my social media accounts.

Cons

I had no problems using NiceJob whatsoever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Quero

AMAZING TOOL & WORTH THE INVESTMENT

2019-01-10

The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen. OVERALL AMAZING STAFF AND INCREDIBLE SERVICE. 5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.

Pros

*Integrates seamlessly with our scheduling system - HouseCall Pro. *Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished."

Cons

The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!

Read more
Zeke Domowski

NiceJob really does an AwesomeJob!

2018-02-19

Pros

Their code is very clean for their websites and they actually set up amazing tracking on Google Analytics for everything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Zeke! Really appreciate the commendation. We're a bit obsessed about the details over here, it's the little things that make a truly great product!

Read more
Sid Graef

NiceJob is on point!

2018-09-17

More and better reviews brings us more and better business, allows us to build trust with people we have not met, and sets us apart from the other competitors in town. Nice job is a clean and simple way , and user friendly way, for us to do that.

Pros

They are short and sweet The UI is simple too.

Cons

When I import multiple clients to send an invitation to, I have to click them all manually to start the invitation series.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marvin Allsup

We received more Google reviews in 7 days than we've received in the last three years.

2018-02-11

Pros

Easy to setup and to use.

Cons

We do wish the stories widget was more customizable, right now the stories show as one big "page" that users can scroll through.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Marvin! Great feedback, and the team is working on a really cool type of rotating review widget I think your going to love!

Read more
Patrick Goodman

These folks have their game together!

2018-09-05

Integration with Housecall was a plus.

Pros

They praised NiceJob for helping grow their business. An integration with HouseCall Pro is a huge plus.

Cons

It's not free! Just kidding, it works well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Patrick! Really appreciate you taking the time to review us, and were super excited to help you grow your business!

Read more
Alex Brunner

A website that pays for itself!

2017-01-25

It's so simple to add photos to the site that will instantly get shared to your social networking site.

Pros

Ease of use, simple to fetch customer reviews, integrates well with online tools, outstanding customer support and service.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug Van Liew

Probably one of the easiest programs I've set up for business and that actually works.

2018-02-10

Pros

The paid version integrates with my dispatch software and will automatically work once jobs are complete!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks for the great review Doug! Love hearing feedback from our customers, and if you love how effective NIceJob is now, wait till you see what we have coming!

Read more
John Lee

Absolutely blown away

2018-02-02

Pros

Automated and so easy to use for my employees which makes my job better.

Cons

Needed coaching with finding integration when trying to add a connection but now it has been improved because they respond to customer feedback fast

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks John! Love working with you!

Read more
Shawn Planas

Great SEO and company display!

2016-09-30

Also sharing our latest projects on social media is easy with Hatchs features.

Pros

Display and easy to add new projects.

Cons

Accessing videos and uploading could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Shawn! Great feedback, and we'll work on making the videos and uploading easier...love to get your next review up to all 5 stars!

Read more
Travis Gaylor

Great review platform. I love that they send multiple requests for reviews via text and email.

2018-07-08

Online reviews.

Pros

Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy!

Cons

Although Nice Job has several review sites for my clients to choose to leave a review with, there are some other sites I would like to see added such as Angie's List.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks for the great review Travis!

Read more
Dale Witenhafer

NiceJob Review

2017-03-10

On top of that they are easy to work with and the work continues to pour in with the ease of posting pictures and the resulting social media buzz generated by reviews.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Awesome Dale! So glad to hear about the great SEO results! Were always here to help, just let us know if you need anything

Read more
Jesse Gambalie

So glad I went with Hatch1

2015-07-12

Their customer service is top notch, response to questions and requests is immediate, and their understanding of the online marketing world is unbeatable.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more