NiceJob Features

NiceJob

Reputation marketing with reviews, social & SEO tools

4.88/5 (125 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Account Alerts
Account Management
Activity Dashboard
Activity Planning
Activity Tracking
Activity/News Feed
Advertising Management
Alerts/Notifications
Analytics/ROI Tracking
Approval Process Control
Automated Publishing
Behavioral Analytics
Benchmarking
Blogs
Brand Guidelines
Brand Management
Budgeting/Forecasting
CRM
Calendar Management
Calendar/Reminder System
Call Reporting
Campaign Analytics
Campaign Management
Campaign Planning
Categorization/Grouping
Channel Management
Collaboration Tools
Commenting/Notes
Communication Management
Complaint Monitoring
Compliance Management
Configurable Alerts
Configurable Workflow
Contact Management
Content Analytics
Content Management
Conversion Rate Optimization
Conversion Tracking
Customer Engagement
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Visualization
Digital Asset Management
Discussions / Forums
Distribution Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Event Management
Event Triggered Actions
Experience Management
Feedback Management
Filtering
For Small Businesses
Forum / Discussion Board
GDPR Compliance
Gamification
Health Score
Image Editing
Image Library
Interaction Tracking
Knowledge Base Management
Landing Pages/Web Forms
Lead Generation
Lead Management
Loyalty Program
Marketing Automation
Media Library
Mobile Access
Moderation
Monitoring
Multi-Account Management
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Multivariate Testing
Negative Feedback Management
Performance Metrics
Personalization
Post Scheduling
Predictive Analytics
Prioritization
Publish Scheduling
Ratings / Reviews
Real Time Data
Real Time Reporting
Real-Time Chat
Recommendations
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Response Management
Review Badge Management
Review Generation
Review Monitoring
Review Notification
Review Request
SEO Management
SMS Marketing
Search Marketing
Segmentation
Sentiment Analysis
Single Sign On
Social Marketing
Social Media Integration
Social Media Management
Social Media Monitoring
Social Promotion
Social Sharing
Strategic Planning
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Template Management
Text Analysis
Third Party Integrations
User Management
User Profiles
Version Control
Visitor Management
Visitor Tracking
Visual Analytics
WYSIWYG Editor
Website Analytics
Website Management
Website Personalization
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Account Alerts
Account Management
Activity Dashboard
Activity Planning
Activity Tracking
Activity/News Feed
Advertising Management
Alerts/Notifications
Analytics/ROI Tracking
Approval Process Control
Automated Publishing
Behavioral Analytics
Benchmarking
Blogs
Brand Guidelines
Brand Management
Budgeting/Forecasting
CRM
Calendar Management
Calendar/Reminder System
Call Reporting
Campaign Analytics
Campaign Management
Campaign Planning
Categorization/Grouping
Channel Management
Collaboration Tools
Commenting/Notes
Communication Management
Complaint Monitoring
Compliance Management
Configurable Alerts
Configurable Workflow
Contact Management
Content Analytics
Content Management
Conversion Rate Optimization
Conversion Tracking
Customer Engagement
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Visualization
Digital Asset Management
Discussions / Forums
Distribution Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Event Management
Event Triggered Actions
Experience Management
Feedback Management
Filtering
For Small Businesses
Forum / Discussion Board
GDPR Compliance
Gamification
Health Score
Image Editing
Image Library
Interaction Tracking
Knowledge Base Management
Landing Pages/Web Forms
Lead Generation
Lead Management
Loyalty Program
Marketing Automation
Media Library
Mobile Access
Moderation
Monitoring
Multi-Account Management
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Multivariate Testing
Negative Feedback Management
Performance Metrics
Personalization
Post Scheduling
Predictive Analytics
Prioritization
Publish Scheduling
Ratings / Reviews
Real Time Data
Real Time Reporting
Real-Time Chat
Recommendations
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Response Management
Review Badge Management
Review Generation
Review Monitoring
Review Notification
Review Request
SEO Management
SMS Marketing
Search Marketing
Segmentation
Sentiment Analysis
Single Sign On
Social Marketing
Social Media Integration
Social Media Management
Social Media Monitoring
Social Promotion
Social Sharing
Strategic Planning
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Template Management
Text Analysis
Third Party Integrations
User Management
User Profiles
Version Control
Visitor Management
Visitor Tracking
Visual Analytics
WYSIWYG Editor
Website Analytics
Website Management
Website Personalization
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Account Alerts
Account Management
Activity Dashboard
Activity Planning
Activity Tracking
Activity/News Feed
Advertising Management
Alerts/Notifications
Analytics/ROI Tracking
Approval Process Control
Automated Publishing
Behavioral Analytics
Benchmarking
Blogs
Brand Guidelines
Brand Management
Budgeting/Forecasting
CRM
Calendar Management
Calendar/Reminder System
Call Reporting
Campaign Analytics
Campaign Management
Campaign Planning
Categorization/Grouping
Channel Management
Collaboration Tools
Commenting/Notes
Communication Management
Complaint Monitoring
Compliance Management
Configurable Alerts
Configurable Workflow
Contact Management
Content Analytics
Content Management
Conversion Rate Optimization
Conversion Tracking
Customer Engagement
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Visualization
Digital Asset Management
Discussions / Forums
Distribution Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Event Management
Event Triggered Actions
Experience Management
Feedback Management
Filtering
For Small Businesses
Forum / Discussion Board
GDPR Compliance
Gamification
Health Score
Image Editing
Image Library
Interaction Tracking
Knowledge Base Management
Landing Pages/Web Forms
Lead Generation
Lead Management
Loyalty Program
Marketing Automation
Media Library
Mobile Access
Moderation
Monitoring
Multi-Account Management
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Multivariate Testing
Negative Feedback Management
Performance Metrics
Personalization
Post Scheduling
Predictive Analytics
Prioritization
Publish Scheduling
Ratings / Reviews
Real Time Data
Real Time Reporting
Real-Time Chat
Recommendations
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Response Management
Review Badge Management
Review Generation
Review Monitoring
Review Notification
Review Request
SEO Management
SMS Marketing
Search Marketing
Segmentation
Sentiment Analysis
Single Sign On
Social Marketing
Social Media Integration
Social Media Management
Social Media Monitoring
Social Promotion
Social Sharing
Strategic Planning
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Template Management
Text Analysis
Third Party Integrations
User Management
User Profiles
Version Control
Visitor Management
Visitor Tracking
Visual Analytics
WYSIWYG Editor
Website Analytics
Website Management
Website Personalization
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


6 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

NiceJob Feature Reviews

25 reviewers had the following to say about NiceJob 's features:

Ben B.

Great Software run by a Great Team!

2018-08-04

I am so happy that I invested in their review management software and their website design product.

Pros

Easy to use, very customizable, their convert website product brings results.

Cons

Their Zapier integrations can have faults.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Ben! And such a pleasure working with you as well.

Read more
Marty B.

[SENSITIVE CONTENT HIDDEN] and staff Top Notch

2021-01-09

The people of nice job especially [SENSITIVE CONTENT HIDDEN] have been awesome.

Pros

EFFECTIVE. Simply effective. Beat investment I’ve ever made.

Cons

Like to have a better dashboard more analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben V.

I am a marketing director for a tree care company, & I used NiceJob to outsource our website build.

2017-09-23

User friendly review management process, well built website, complete outsource solution.

Pros

Tremendous value for the cost, and ROI is easy to prove.

Cons

I initially contacted BirdEye for help with review generation on behalf of the owners of the tree service that I work for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zeke D.

NiceJob really does an AwesomeJob!

2018-02-19

Pros

Their code is very clean for their websites and they actually set up amazing tracking on Google Analytics for everything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Zeke! Really appreciate the commendation. We're a bit obsessed about the details over here, it's the little things that make a truly great product!

Read more
Anonymous
(Real Estate company, 201-500 employees)

Great system to use. Wish back end would be a little bit more user-friendly

2018-07-04

Pros

Other great benefit to using program involves its picture related content to review that can be posted on website or on social media

Cons

Not straightforward on how you can send an independent link for review without entering a campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Phil R.

1229% Growth since joining earlier this year!

2018-08-07

It's so much easier to close jobs when your reputation is glowing online.

Pros

It's easy to use and integrates with my CRM (Jobber).

Cons

Sometimes if the customer doesn't use their real name the system has no way to know that the customer I sent the invite to actually already left a review so they keep getting email until the end of the campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Nice job Phil! Love seeing companies like yours that truly do great work get the reputation they deserve, thats our mission!

Read more
Christianne T.

No brainer! THE very best company to manage and build your online reputation!

2018-11-29

The people at NiceJob have thought of everything. On top of the fact that they are passionate about helping small business owners to succeed, their system is super user friendly. They are not only accessible right there within the software, but also do a great job at following up and pursuing clients to make sure all their questions are answered. What a load off!

Pros

Great dashboard to help me keep an eye on reviews.

Cons

There's really nothing I can think of that I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Christianne! We're so exited to be working with you as well, you're reviews show what a great company you have built and we're going to do everything we can to make sure your reputation keeps growing and spreading!

Read more
Zayn M.

Great addition to a service company

2021-04-16

No complaints at all, I've received reviews weeks after the initial job.

Pros

The software is amazing because it automates your review system.

Cons

The software integrates easily with multiple CRMs and all of your social media.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sanaz M.

Great customer support

2021-08-16

Pros

Ease of use and customer support. It's easy to integrate and used by the staff.

Cons

The social media post appears with nicejob name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer G.

Tried Others - This is Great!

2021-07-21

They called me after setting up free trial. Customer service is great!

Pros

Campaigns - Emails and Texting.

Cons

How to add a single contact was not easily found.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
MICHAEL P.

From 20 to 130 reviews in just a few months! And our social media marketing had never looked better.

2018-06-26

We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

Pros

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

Cons

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Love hearing results like that! It's been great working with you Michael, thanks for sharing!

Read more
Thomas S.

Simply Amazing!

2019-01-07

If I ever need to make any changes to the website, I email [SENSITIVE CONTENT HIDDEN] and I get a response almost immediately that the changes have been made.

Pros

They do everything that they claim to: send out review requests to our customers, post them on social media, the website looks great and is easy to make changes to.

Cons

Nothing, everything has been top notch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Hi Thomas, love seeing the sales growth you're getting from NiceJob. And the best part is your NiceJob website will keep getting better over time :) Thanks again for working with us and we're going to make sure we keep helping your company grow!

Read more
Anonymous
A verified reviewer

Growing Platform, Needs Improvement

2018-07-24

Pros

NiceJob is easy to use out of the box.

Cons

., legal, financial, real estate, etc.).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.

Read more
Marv C.

More reviews!!

2020-03-14

Great customer service. Easy integration.

Pros

It automatically sends the review when integrated with our CRM system.

Cons

Nothing. This is a great product!! It’s working!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Terry K.

Take Your Business to the Next Level

2021-08-31

The integration with our CRM made it an easy process.

Pros

Automation and time saving

Cons

I have no complaints or Cons with Nicejob.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
MICHAEL P.

The best reputation management platform for small businesses

2019-05-16

This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons

The web app when interacting with the device on mobile has been slow/buggy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Facilities Services company, 10001+ employees)

Best response time

2018-11-14

Pros

Great product to help grow your business. The customer service is unmatched. I really appreciate the automatic emails and simplicity.

Cons

I cannot really report on any negatives thus far.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Fellicia B.

[SENSITIVE CONTENT] has been incredibly helpful in getting our business set up with nicejob!

2021-09-21

We are hoping to build up the amount of reviews for our business, and create stronger relationships with our customers!

Pros

How user friendly it is, and how easy it was to get our customer contacts imported to send out review invites.

Cons

So far there isn't much not to like about this software, it's overall pretty great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug V.

Probably one of the easiest programs I've set up for business and that actually works.

2018-02-10

Pros

Excellent ROI!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks for the great review Doug! Love hearing feedback from our customers, and if you love how effective NIceJob is now, wait till you see what we have coming!

Read more
Marvin A.

We received more Google reviews in 7 days than we've received in the last three years.

2018-02-11

Pros

Easy to setup and to use.

Cons

We do wish the stories widget was more customizable, right now the stories show as one big "page" that users can scroll through.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Marvin! Great feedback, and the team is working on a really cool type of rotating review widget I think your going to love!

Read more
Sid G.

NiceJob is on point!

2018-09-17

More and better reviews brings us more and better business, allows us to build trust with people we have not met, and sets us apart from the other competitors in town. Nice job is a clean and simple way , and user friendly way, for us to do that.

Pros

They are short and sweet The UI is simple too.

Cons

When I import multiple clients to send an invitation to, I have to click them all manually to start the invitation series.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eileen S.

Nice Job Convenient and Cost effective

2021-07-19

comfortable, easy

Pros

reminders sent to customers via email to submit reviews

Cons

clunkier to integrate then podium, but we worked with it, for a saving $400 month, well worth it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick G.

These folks have their game together!

2018-09-05

Integration with Housecall was a plus.

Pros

They praised NiceJob for helping grow their business. An integration with HouseCall Pro is a huge plus.

Cons

It's not free! Just kidding, it works well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from NiceJob


Thanks Patrick! Really appreciate you taking the time to review us, and were super excited to help you grow your business!

Read more
Lee W.

Excellent Product

2021-11-02

The product & the team are excellent. Customer service is outstanding.

Pros

Its easy, effective & helps win business.

Cons

There are no cons, the product integrates into all my systems & increases business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex B.

A website that pays for itself!

2017-01-25

It's so simple to add photos to the site that will instantly get shared to your social networking site.

Pros

Ease of use, simple to fetch customer reviews, integrates well with online tools, outstanding customer support and service.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more