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NiceJob Logo

NiceJob

4.9
(187)

Write a review

Reputation marketing with reviews, social & SEO tools

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(28)

NiceJob Features

Features Summary

Functionality

4.8

/5

187

Total features

122

17 categories

NiceJob features

AI/Machine Learning
Account Alerts
Account Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Automated Publishing
Behavioral Analytics

Common features of CRM software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Management

Price starts from

75

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

187

Price starts from

75

Per month

learn more

Total Features

122

Unique features

  • Communication Management

  • Review Notification

  • For Customer Referrals

  • Health Score

Functionality

4.4

/5

16.1K

Price starts from

13

Per month

learn more

Total Features

157

Features in Common

75

Unique features

  • Skip Logic

  • Mobile Retargeting

  • For iPad Devices

  • URL Customization

Functionality

4.4

/5

5.6K

Price starts from

50

Per month

visit website

Total Features

104

Features in Common

55

Unique features

  • Campaign Tracking

  • Web Traffic Reporting

  • Post Management

  • Customization

Common NiceJob comparisons

NiceJob logo
Marketing 360 logo
NiceJobvsMarketing 360
NiceJob logo
Thryv logo
NiceJobvsThryv

Reviewers who mentioned features said:

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MICHAEL P.

Facilities Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best reputation management platform for small businesses

Reviewed 4 years ago

Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons

The web app when interacting with the device on mobile has been slow/buggy.

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MICHAEL P.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

From 20 to 130 reviews in just a few months! And our social media marketing had never looked better.

Reviewed 5 years ago

It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

Pros

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

Cons

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

Vendor response

Love hearing results like that! It's been great working with you Michael, thanks for sharing!

DM
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Daniel M.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great platform for review automation

Reviewed 6 months ago

Great experience

Pros

We use it in sync with jobber the process is all automated

Cons

Accurate lead tracking. I think the insights need a little bit more work

GM
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Geoff M.

Construction, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Exceptional Customer Service

Reviewed 5 months ago
Pros

Nice Job was priced right and had great customer service. Love the Automated to Square feature to send review when invoice is generated. [SENSITIVE CONTENT] was fantastic, what a patient problem solver. Thanks for your hard work and exceptional customer service.

Cons

Nothing yet. Everything has worked the way it should

EH
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Eric H.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very effective

Reviewed 2 years ago
Pros

I like how many reviews we’ve received since signing up

Cons

The dashboard is a little confusing but I really don’t spend much time in there

JW
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Joe W.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Doubled our 5-star reviews in 6 months, upped employee engagement!

Reviewed 7 months ago

We're a home services business and have been using NiceJob for about 9 months, and it's terrific. In the first 6 months, we more than doubled the number of Google reviews we'd received in the previous 15 years! And the reviews are overwhelmingly positive. NiceJob makes it so easy for customers to leave a public review. It turns out if you make it easy, customers are happy to share good things about your company. There are lead generation features that seem simple to use, but we haven't deployed them yet. NiceJob support is fantastic - responsive, accommodating and solution-focused. A great experience overall.

Pros

The automated campaigns are simple and easy to customize. It's a lightweight solution that packs a big punch.

Cons

Default settings can make customers feel "pestered," but you can modify to suit your customer culture/expectations.

PR
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Phil R.

Facilities Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

1229% Growth since joining earlier this year!

Reviewed 5 years ago

Awesome. It's so much easier to close jobs when your reputation is glowing online. When we have 161 google reviews or more than 50 Facebook reviews and our competition (whom we still love) only has a handful, it makes the decision pretty easy for the customer.

Pros

It's easy to use and integrates with my CRM (Jobber). Once the job is closed, the review invite gets sent out up to 4 times.

Cons

Sometimes if the customer doesn't use their real name the system has no way to know that the customer I sent the invite to actually already left a review so they keep getting email until the end of the campaign.

Vendor response

Nice job Phil! Love seeing companies like yours that truly do great work get the reputation they deserve, thats our mission!

DP
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Dwayne P.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review

Reviewed 2 years ago
Pros

I love the fact that Nice Job sends customers notifications to give a review for my business! The reviews help me to stand out amongst all of my competitors and generate me additional business.

Cons

I don’t have any dislikes about the software.

TS
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Thomas S.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply Amazing!

Reviewed 4 years ago

We have seen a 59% increase in the number of positive reviews since signing up with Nice Job. Our website was outdated and they made us a website that looks great and is easy for our customers to navigate. If I ever need to make any changes to the website, I email [SENSITIVE CONTENT HIDDEN] and I get a response almost immediately that the changes have been made. I've never worked with a company that is as competent as Nice Job.Thank you for all that you do.

Pros

We use Nice Job for the reviews and they designed our website. They do everything that they claim to: send out review requests to our customers, post them on social media, the website looks great and is easy to make changes to.

Cons

Nothing, everything has been top notch.

Vendor response

Hi Thomas, love seeing the sales growth you're getting from NiceJob. And the best part is your NiceJob website will keep getting better over time :) Thanks again for working with us and we're going to make sure we keep helping your company grow!

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Ben B.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software run by a Great Team!

Reviewed 5 years ago

I am overal very pleased with them. Even when there was a problem, their management team quickly took it upon themselves to correct it. They really stand behind their product and it clearly shows. I am so happy that I invested in their review management software and their website design product. (Nicejob Convert)

Pros

Amazing review management software. Easy to use, very customizable, their convert website product brings results.

Cons

Their Zapier integrations can have faults.

Vendor response

Thanks Ben! And such a pleasure working with you as well.

MB
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Marty B.

Consumer Goods, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

[SENSITIVE CONTENT HIDDEN] and staff Top Notch

Reviewed 2 years ago

The people of nice job especially [SENSITIVE CONTENT HIDDEN] have been awesome.

Pros

EFFECTIVE. Simply effective. Beat investment I’ve ever made.

Cons

Like to have a better dashboard more analytics.

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Marvin A.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We received more Google reviews in 7 days than we've received in the last three years.

Reviewed 5 years ago
Pros

Easy to setup and to use. The "Collect Leads" and "Trust Badge" widgets displays and work well with our current website. It's nice to show reviews collected from Google and other sources on our website.

Cons

We are new to NiceJob and because of this we haven't come across a true con for us. We do wish the stories widget was more customizable, right now the stories show as one big "page" that users can scroll through. It would be nice to have a rotating widget with a fixed size which may help for mobile pages.

Vendor response

Thanks Marvin! Great feedback, and the team is working on a really cool type of rotating review widget I think your going to love!

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Gabriel G.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great reputation management

Reviewed a year ago

Great experience so far but not amazing as of yet

Pros

I really enjoy the reviews that I've accumulated so far with the software and want to grow

Cons

Some things aren't explained in anyway to help learn it

BV
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Ben V.

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am a marketing director for a tree care company, & I used NiceJob to outsource our website build.

Reviewed 6 years ago

User friendly review management process, well built website, complete outsource solution.

Pros

Excellent response time and service level by the NiceJob team. Tremendous value for the cost, and ROI is easy to prove. Quality of final product, and ease of functionality/use.

Cons

Honestly, I have been working with them for over a month, and I have nothing negative to report. I initially contacted BirdEye for help with review generation on behalf of the owners of the tree service that I work for. I received a response a month later, and never even got pricing. That was far different than my experience with the NiceJob team.

PL
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Peter L.

Facilities Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Outstanding Customer Service and Sales

Reviewed 7 months ago

[SENSITIVE CONTENT]were professional and friendly, great to work with.

Pros

I am new to this but what I have experienced with sales, namely [SENSITIVE CONTENT] has been outstanding. My main objective was getting reviews fr the business. And now I am getting them!

Cons

Not having video reviews to publish on website

AC
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Anil C.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very effective!

Reviewed 4 months ago

NiceJob has been great at getting reviews for my practice! I've received more reviews over the past several weeks since I started using NiceJob than I had for the last several months! [sensitive content hidden] was very helpful in setting everything up for me. Highly Recommend!

Pros

Ease of getting reviews is what I like most

Cons

I have been using this for several weeks, and I see no cons yet

SA
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Stephanie A.

Construction, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Bang for your buck and perfect tool for tracking reviews

Reviewed 7 months ago

Terrific

Pros

Integrations, ease of use, notifications

Cons

If I think of something I will let you know

MM
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Michael M.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very Useful

Reviewed 10 months ago
Pros

NiceJob has the most helpful employees. It was extremely easy to set up and they email statistics every week to show how the business is going. Would highly recommend!

Cons

Nothing to complain about. NiceJob has been effective.

JB
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Jory B.

Construction, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It just works!

Reviewed 10 months ago

Great customer service,[SENSITIVE CONTENT] was awesome, very knowledgeable and informative.[SENSITIVE CONTENT] follows up to make sure the product is working.

Pros

It’s a set it and forget it type of software.

Cons

I like everything, I can’t say one Con about it

DH
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Dana H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer support

Reviewed 8 months ago

Awesome!

Pros

Dashboard and ease of use. Just a well designed and focused app.

Cons

Really can’t think of any… customer support is top notch.

BR
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Burney R.

Utilities, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NiceJob

Reviewed 23 days ago

I’m glad I found out about nice jobs. [sensitive content hidden] has been very helpful and a pleasure to work with.

Pros

Streamlines the feedback process and post reviews to social media

Cons

This survey is taking along time and I’mLosing interest. I hope this is not the type of review sent to my customers

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Sid G.

Consumer Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NiceJob is on point!

Reviewed 5 years ago

More and better reviews brings us more and better business, allows us to build trust with people we have not met, and sets us apart from the other competitors in town. Nice job is a clean and simple way , and user friendly way, for us to do that.

Pros

The automated messages are preformatted, loaded and ready. They are short and sweet The UI is simple too. Thanks for that.

Cons

When I import multiple clients to send an invitation to, I have to click them all manually to start the invitation series.

Mk
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Michele k.

Veterinary, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Company

Reviewed 3 years ago

Awesome hands on company with attention to detail, very personable and responsive to our small business needs. [SENSITIVE CONTENT HIDDEN] has been great thank you ! VSPC Team

Pros

The software is easy to use and there is always help available with any questions no matter how small.

Cons

There was nothing I can think of that we did not like

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Zeke D.

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NiceJob really does an AwesomeJob!

Reviewed 5 years ago
Pros

Their code is very clean for their websites and they actually set up amazing tracking on Google Analytics for everything. I have never seen a developer that does such great work on the front end, back end, AND on Google Analytics. Usually I only see one of those 3 things.

Cons

No cons were added to this review

Vendor response

Thanks Zeke! Really appreciate the commendation. We're a bit obsessed about the details over here, it's the little things that make a truly great product!

FB
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Fellicia B.

Consumer Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

[SENSITIVE CONTENT] has been incredibly helpful in getting our business set up with nicejob!

Reviewed 2 years ago

We are hoping to build up the amount of reviews for our business, and create stronger relationships with our customers!

Pros

How user friendly it is, and how easy it was to get our customer contacts imported to send out review invites.

Cons

So far there isn't much not to like about this software, it's overall pretty great!