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Zoho Campaigns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
Table of Contents
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Zoho Campaigns - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Zoho Campaigns overview
Based on 314 verified user reviews
What is Zoho Campaigns?
Reviews for Zoho Campaigns come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (10%), and computer software (8%). The most frequent use case for Zoho Campaigns cited by reviewers is email marketing (86% of reviewers).
What do users say about Zoho Campaigns pricing?
Most reviewers indicate Zoho Campaigns offers strong value for money, especially for small businesses, and they appreciate the affordable, scalable plans. Some users report the pricing structure is confusing, and they wish for more transparent options.
What are the most popular integrations for Zoho Campaigns?
The Zoho Campaigns integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.7 out of 5 for its integration with Zoho Campaigns.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Campaigns
User Interface
Email Automation
Email Sending
Bugs and Issues
Zoho Campaigns’s user interface
Zoho Campaigns pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Zoho Campaigns?
Reviews for Zoho Campaigns come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (10%), and computer software (8%). The most frequent use case for Zoho Campaigns cited by reviewers is email marketing (86% of reviewers).
Select to learn more
Who uses Zoho Campaigns?
Based on 314 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Campaigns's key features
Most critical features, based on insights from Zoho Campaigns users:
All Zoho Campaigns features
Features rating:
Zoho Campaigns awards
Zoho Campaigns alternatives
Zoho Campaigns
Starting from
4
Per month
Brevo
Starting from
No pricing info
Mailchimp
Starting from
No pricing info
Gmail
Starting from
No pricing info
Zoho Campaigns pricing
Pricing plans
Pricing details:
User opinions about Zoho Campaigns price and value
Value for money rating:
Of 52 reviews that provide robust commentary on Zoho Campaigns's price and value, 81% mention it in a positive light.
Most reviewers indicate that Zoho Campaigns offers strong value for money, especially for small businesses and startups. They appreciate the availability of a free plan with generous features, as well as affordable paid tiers that allow users to pay per use or scale as their needs grow. Many users say the product is competitively priced compared to alternatives, with some highlighting cost savings after switching from other platforms. Reviewers appreciate the integration with the broader Zoho suite, noting that bundled offerings like Zoho One enhance value by including multiple tools at a lower overall cost. Some users report that Zoho Campaigns provides a wide range of features for the price, and they find the freemium and trial options helpful for evaluating the software before committing. However, some reviewers find the pricing structure confusing or feel that costs can increase quickly with a growing subscriber base. They indicate that certain features or modules may not justify the price for all businesses, and a few users say the product can become expensive compared to competitors. Some users wish for more transparent or flexible pricing options.
, and
To see what individual users think of Zoho Campaigns's cost and value, check out the review excerpts below.
Zoho Campaigns integrations (80)
Integrations rated by users
We looked at 314 user reviews to identify which products are mentioned as Zoho Campaigns integrations and how users feel about them.
Integration rating: 4.8 (17)
“Zoho CRM is the 1st product we started using for our CRM activities. It was free to initially we used this tool as source of managing all our client data”
“All our contacts are stored in Zoho CRM and it helps filter and integrate them for creating campaigns.”
“We do alot of back and forth communication with our CRM and all other channels.”
Balaji S.
Associate Manager - Program Management
Integration rating: 4.0 (1)
“Marketing campaigns data from Zoho Campaigns can be directly fed to Zoho Analytics to create better reports & data visualization.”
Shubham V.
Manager
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 2.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Zoho Campaigns customer support
What do users say about Zoho Campaigns customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of Zoho Campaigns customer support.
Widely noted by reviewers, Zoho Campaigns offers fast, responsive, and helpful customer support across multiple channels.
A limited number of users report slow response times, unhelpful first-tier agents, and difficulty getting issues fully resolved.
Support options
Training options
To see what individual users say about Zoho Campaigns's customer support, check out the review snippets below.
“CRM compatibility, template structure, tracking and customer support very comprehensive and helpful.”
Susan K.
General Manager
“Support reacts very quickly on all channels”
Lars K.
Co-Founder
“Customer support sometimes is too slow to respond to questions on time, and, interface needs s improvement”
Sharif D.
Inventory analyst
Zoho Campaigns FAQs
Zoho Campaigns has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Zoho Campaigns used for?
Create, plan, execute and monitor your email campaigns and SMS campaigns at a sensible price with this feature-rich, easy-to-use, and effective email and SMS marketing software. With Zoho Campaigns, you can create and send responsive bulk emails and SMS which can be automated giving you full control to reach and engage your leads and customers. Dynamic Content in Zoho Campaigns helps you to target your leads and customers. You can also design impressive emails with the help of pre-designed templates to avoid creating email campaigns from scratch. Zoho Campaigns adheres to the requirements of the CAN-SPAM Act helping you to create a transparent and honest relationship with your contacts. It integrates with most of Zoho's in-house apps like the Zoho CRM, Zoho Survey, Zoho Analytics, etc., and also other third-party apps like G-Suite, Shopify, Eventbrite, and many more for better productivity. You can also visualize how your audience might engage with your emails and pass the baton to email marketing automation by creating content and defining triggers for sending behaviour-centric emails.
Q. What are the benefits of using Zoho Campaigns?
Q. What languages does Zoho Campaigns support?
Zoho Campaigns supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does Zoho Campaigns support mobile devices?
Zoho Campaigns supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Campaigns offer an API?
Yes, Zoho Campaigns has an API available for use.
Q. What level of support does Zoho Campaigns offer?
Zoho Campaigns offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)
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