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Aplos

Accounting and giving software for nonprofits & churches.

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(10)

Aplos Reviews

Overall rating

4.5

/5

177

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.74/10

Reviews by rating

Pros and cons

I was so confused, and he was SO PATIENT. I love being connected to great customer service and overall great people.
The Fund Accounting is most helpful for the churches I help. The monthly reports are great to send to my clients so they can see where their money goes and how much they take in.
Better than most I've seen and I think it is in most part due to the ability to talk through the needs with Aplos support and get the help on what functionality meets those needs.
Third, I get lots of complaints from customers about the transaction errors which make it hard to give.
The Check In system, for us, was not working too well. Research was done and the application was tweaked to service us.
I am unhappy that I cannot find a Vendor to do a new A/P Entry. Instead have to scroll thru pages to find the one I'm looking for, a simple search would suffice.
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177 reviews

Recommended

DM
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Don M.

Pastor

Religious Institutions, 1-10 employees

Review source

Overall Rating

Great for church finances and more

Reviewed 2 years ago

Transcript

Don M.: Hi, my name is Don. I'm the pastor in a small-town church. My rating for Aplos would be a four....

AR
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Verified reviewer

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Efficient and Easy

Reviewed 4 years ago
Pros

The software is easy to use and not too expensive. Minimal accounting or bookkeeping experience is needed.

Cons

I saw the software worked great when our church was small. As it grew the amount of accounting required a program that could keep track of individual versus batch transactions.

LT
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Leia T.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Working with Vince

Reviewed 2 years ago

Please see the PROS comment. [SENSITIVE CONTENT HIDDEN] WAS THE BOMB!

Pros

The software is pretty easy to use for the most part. But what made it even better was the fact that [SENSITIVE CONTENT HIDDEN] literally helped assist me with some features in my books I wasn't sure of. I was so confused, and he was SO PATIENT! I love being connected to great customer service and overall great people!

Cons

I hate that I have reconnect my bank account on a monthly basis

MB
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Matthew B.

Information Technology and Services, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Your solution partner for accounting.

Reviewed 7 months ago

Aplos is an accounting software that combines an easy-to-use interface and the power of a robust accounting engine to elevate your business.Aplos makes running your accounting fast, simple, and secure. Users can track their finances and make proactive decisions by analyzing their current and historical data.Aplos provides a variety of unique features, including: A state-of-the-art accounting engine, Customizable dashboards, Multi-currency support.

Pros

Aplos is a new company that is in the process of moving into the accounting industry. Aplos is a membership company designed to help companies like yours manage their membership programs. Aplos offers a wide variety of solutions that can be customized to meet your company's needs.

Cons

Overall interface quality could be improved a bit, I didn't see any other problems.

sk
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sanu k.

Education Management, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Aplos is designed to be user-friendly and easy to use

Reviewed 4 months ago

Aplos is an excellent choice for nonprofits and other organizations that need to manage their finances and donations. Its fund accounting, donor management, online giving, reporting, and ease of use make it one of the best accounting software options for nonprofits.

Pros

Aplos has a robust fund accounting system that allows organizations to track their income and expenses by fund, program, or project. This feature is essential for nonprofits that need to report on how their funds are being used.it allows organizations to track their donors and donations, create donation forms, and generate reports on their fundraising activities. This feature makes it easy for nonprofits to manage their fundraising efforts and build relationships with their donors.

Cons

Limited mobile app: While Aplos has a mobile app for iOS and Android devices, the app is limited in terms of features and functionality. Some users may find that they need to use the desktop version of Aplos to access all of the features they need.Aplos can be more expensive than some other accounting software options, particularly for smaller organizations.

RJ
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Roger J.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My review . .

Reviewed 2 years ago

Overall experience . ... nothing but favorable, and to the Nth degree

Pros

Comprehensive and easy to follow . . . but I have an advanced accounting background, so it may not be easy for some.

Cons

I have no cons at the moment. I have no "like least" comments.

BG
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Bart G.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Floats to the top

Reviewed 6 years ago

Aplos is doing the job for me. Some things are frustrating, but mostly, it's better than doing things by hand or by spreadsheet. Occasionally odd things happen. For instance, it's now January 17, and the home page is telling me that my YTD income is different from my monthly income. This can't be true in January. Similar things happen in some reports. The balance sheet will say that a fund has...

Pros

Fairly clean interface. Most reports are close to what I want.

Cons

It's still buggy. Amounts that should match, don't always. The cost has tripled in the last 3 years.

Vendor response

Hi Bart, If the numbers are off by a few dollars, this may be due to rounding. If you¿d like, our Support Team would be happy to look into this to give you a more specific answer. Please feel free to reach out to our Support Team at support@aplos.com. For the Setup alert: You can click on the Go To Setup button and choose some of the options like, I don¿t want to set Starting Balances. Or, there...

EM
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Elizabeth M.

Performing Arts, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy of use with big impact.

Reviewed 2 months ago
Pros

Our company is run by a VERY small team. Aplos' ease of use allows me to book keep, budget, and analyze our finances efficiently, and saves our small nonprofit lots of time and heartache. The customer service is ALWAYS quick to respond and help. The tags function allows us to track our service to our many partners, which is very easy to manage. Aplos = ease of use leading to a BIG impact!

Cons

Unsure what to say here. As an administrator Aplos fulfills our needs. There hasn't been anything that's come up that I've disliked.

CH
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Carmen H.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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[sensitive content hidden] was great with helping me to set up my website in Aplos!

Reviewed 3 months ago

I have had a great experience building my website, but my fund accounting is all messed up (I think). I would like to have an Aplos manager call me and provide some help.

Pros

The customer service I received from [sensitive content hidden] on the website builder in March 2023. Prior to that, the customer service I have received is challenging since most of your customer service reps do not know much about accounting.

Cons

My difficulty in getting someone to help me with the accounting side of the software. Please call me at [sensitive content hidden] as I still need help with this.

CZ
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Christina Z.

Information Technology and Services, 5,001-10,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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aplos

Reviewed 3 months ago
Pros

We have used the application at the small business level for business accounting. The platform is very simple and user friendly. It meets expectations and donations or contributions are easy to apply. The message boards clearly display how far we are and how much is still missing. The charts and dashboard is very clear, the controls are simple with integration has not been a problem. I liked the possible real time view of the data. Accelerated way to receive donations and the ability to automate.

Cons

We have used it at a small business level and the platform has lived up to our expectations, we have had no complaints in the time we have used it.

JM
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Jessie M.

Nonprofit Organization Management, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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APLOS is a great starter product

Reviewed 9 months ago

We loved APLOS for the capacity we need at the time.

Pros

I loves the customer service. You could always get someone on the phone, always and that was super helpful.

Cons

I did not like that customization was limited. Branding our colors and design was limited.

DS
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Debra S.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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New to Fund Accounting

Reviewed 2 years ago

I do not have another Fund Accounting Software to compare Aplos to, but I can't imagine that anyone could offer better Customer Service. They are very helpful, and help resolve issues. This would be a number one reason for using Aplos, not knowing if other companies provide the same level of Service...I can't say if they are the best, but they are very helpful.

Pros

I really like the Reconciliation process...it is simple to understand and works perfectly. I value the support that Aplos provides. I am new to Fund Accounting, with NO experience at all, but I have been with Aplos for over a year and they are always willing to take the time to help me figure out how to fix what I didn't understand and a good way to proceed.

Cons

I am unhappy that I cannot find a Vendor to do a new A/P Entry..instead have to scroll thru pages to find the one I'm looking for, a simple search would suffice. I also find reporting to be a bit confusing....it is not intuitive...it sometimes takes several steps (that are not obvious) to get the report I need. Additionally, I believe that the price per month should include a second user, for dual control purposes, for instance a second person to do Bank Reconciliations.

PB
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Patty B.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Aplos far out performs its competition

Reviewed 5 years ago

Overall, this is the best software for the money and I highly recommend it both for the product and the customer service.

Pros

The set up and functionality of the software is wonderfully easy. I've been using it for a little over a year and the security of having it all online and not having to worry about backups or workstation failures is great. Report flexibility is fantastic. I can create any report for any time period with ease. The customer service people are generally very helpful and on the rare occasion that a question doesn't get answered, the second attempt is always successful. But, it's rare to have to call back.

Cons

The only problem is that the donor statements are not posted from any screen other than the contributions screen. You cannot effect the donor statement from A/R, A/P or AJE's. You must then prepare a deposit and mark it to NOT post to the system. While this is a small inconvenience, it is not highlighted in the tutorials and takes a couple head scratching hours to figure out when first using the software. Once understood, it's a simple workaround.

RP
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Robin P.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive Software and great support

Reviewed 2 years ago

We have a robust reporting for our church finances. Better than most I've seen and I think it is in most part due to the ability to talk through the needs with Aplos support and get the help on what functionality meets those needs.

Pros

When I came on board as treasurer we were using the software inefficiently and not taking advantage of functionalities that would help us. I worked with the team asking questions about my needs and they translated those needs to functionality. Within a very short time I created funds and tracked financials that gave a much better picture of our finances.

Cons

I was not around for implementation so I am unsure if the problems were the Aplos or GVC team related. Now I understand the software, it is critical to plan the uses than implement .

BR
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Brian R.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Church Software with wonderful customer service

Reviewed 6 years ago

We have been very satisfied with Aplos as our main accounting software. The customer service has been top notch and many of our suggestions about improving the software have been implemented into new versions. Hoping for a more robust Contacts module (email, texting, more information tracking) in the future!

Pros

Its online. Multiple user access. Great reporting. Easy to use. Great customer service.

Cons

The Contacts module is very limited - would be great to have more contact management tools (email, texting, grouping, tracking) so that we wouldn't have to have a separate software for that. Other software was somewhat disappointing - hasn't always worked correctly and a bit confusing on how it integrates with Aplos.

SO
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Sue O.

Religious Institutions, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Software for Churches

Reviewed 2 years ago

An IT person picked this software for our church but it is an accountant's dream! I am so impressed. And, the customer support team has always been so available and helpful. If you are not an accountant, they can train you up with their free seminars on how to do practically any needed accounting process.

Pros

To do the accounting for a small, independent church, I find APLOS to be very easy to use, forgiving of mistakes and changes, reliable, and very well designed. It has done everything that we have asked of it! Never has there been any lost data.

Cons

Usually, I can think of ways to improve a product but I have never once thought: "I wish that APLOS would do this differently."

PB
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Priscilla B.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best customer support ever!

Reviewed 6 years ago

I have been very happy with Aplos Accounting and have used for over 4 years now. My favorite thing about Aplos is the customer support. The Aplos team is easy to reach by phone and have always been willing to help answer questions, give suggestions and solve problems no matter how much time it takes. It's nice to talk to a real person and not to have to email the question and wait for a reply back. Thank you Aplos team for your help over the last 4 years!!!

Pros

Easy to use and Tech support.

Cons

It's hard to think of something but a couple times I have wanted certain items on a report that I couldn't get.

LJ
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Linda J.

Religious Institutions, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Aplos Fund Accounting

Reviewed 7 years ago

I have used the basic version Aplos for our small nonprofit foodshelf for nearly a year. I am a novice at accounting, so I started with the fun, informative teaching videos and it all made sense. Initially setting up the accounts we needed took some thought, but it was up and running in a short time. I'm able to enter transactions quickly, make changes easily as needed, and run all the reports I need...

Pros

I liked the ease of navigating the different functions, ease of setting up accounts and budget, the cloud-based format, the number and types of reports that meet all our needs, and the easy bank reconciliation function. Our small nonprofit got a monthly discount. Training videos very to-the-point and entertaining too.

Cons

I wish Aplos had a deposit slip printing function in the basic version - not sure if they do in the upgrade?

CD
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Cheryl D.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First Time User

Reviewed 2 years ago

We are a fairly new to this program and I appreciating how this program works for me in regards to accounting and reporting. I am still working out a few issues on our end regarding the People side. Overall I like this product.

Pros

This product was fairly easy to learn, and what I needed help on was easily accessible through Help. The turnaround time for help was very quick. Sometimes they have to get back to me in a couple of days, but they always stay in touch to let me know they're researching the issue.

Cons

I am with a church. The Check In system, for us, was not working too well. Research was done and the application was tweaked to service us. Regarding Reports: I would like to see the column titles stay as we scroll down, and would like to see column titles printed on multiple pages. When I asked for this I was told it had been submitted to the developers. I believe they will be able to adjust this.

JB
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Jim B.

1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Bank integration weak and unreliable; 990 limited to EZ only

Reviewed 6 years ago

This software has a long way to go before it can compete with alternatives whose bank integrations are solid and reliable.

Pros

SaaS architecture enables access from anywhere; the accounting is flexible; there are promising IRS 990 features, yet limited to just the EZ.

Cons

Bank integration is inconsistent and does not work for PayPal; does not offer WePay; even for mainstream banks the integration is unreliable. I worked with their support and developers for more than 6 months to some small success ... that was 30 days later lost. To this day the PayPal integration simply does not work, and both customer support and corporate leadership are SILENT and unresponsive.

KM
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Karen M.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Needs some maturity

Reviewed 7 years ago

I've been using Aplos for about one month and am finding a number of shortcomings for what I need. We run most of our invoicing through AP and Aplos does not have a strong tie between AP and payments, making it cumbersome to pay multiple invoices with one check. In addition, the payments page requires re-entry of the amounts for each invoice. If you generally pay the full amount, that's an unnecessary step. Reports look really nice, but need formatting flexibility beyond filtering.

Pros

The dashboard is very powerful and provides a lot of data up front. Reports look very professional. Customer support is excellent!

Cons

Some navigation is awkward (like entering Percentage before Amount in AP, needing to click multiple + signs to expand sections in some reports, and having to enter each dollar amount to pay bills when the full amount should be the default). I lost data at least a couple of times trying to look up accounts while entering a Receipt because I wasn't warned that navigating away from the receipt would delete my entry.

RF
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Ryan F.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely easy, cloud-based accounting software

Reviewed 5 years ago
Pros

The fact that Aplos Accounting is cloud-based means that I can access our books from any computer, whether I am at the office or not.

Cons

It is a little pricey. However, despite it being pricier than programs such as Quickbooks and other accounting software, the cloud-based feature more than makes up for its cost.

BH
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Bev H.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Follow Up Review

Reviewed 5 years ago

We have used Aplos since December 2016, and their have been ongoing upgrades and improvements that enhance the operations of the system.

Pros

Improvements, enhancements and options available

Cons

too much additions too quickly without going back to current functions and reports and improving or modifying them.

DP
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Drinda P.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for non-profits

Reviewed 2 years ago

Good experience.

Pros

There are many useful features in Aplos to assist non-profits in daily operations, events and donor management.

Cons

Needs better sign-up process to elicit and track volunteers.

JT
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James T.

Religious Institutions, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Well Suited for Smaller Churches

Reviewed 5 years ago

The support provided us was exceptional from well-trained staff. Satisfied customers are an obvious objective of this company at every level.

Pros

The software's features and format, and setup flexibility, were almost ideal for our needs and preferences.

Cons

The setup process can take some effort so that the software can perform what is desired to be accomplished and is properly customized for it.

DM
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David M.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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a wonderful transition from QB

Reviewed 6 years ago

Aplos fund accounting structure helped us organize our accounting in much better consistency and compliance with non-profit standards. QuickBooks forces your to twist and turn their product to fit with non-profit practices. Having online access by multiple "seats" is a big step forward in efficiency. Aplos support staff have been over-the-top and better-than-expected helpful, from initial import or data to addressing specific features we wanted.

Pros

Non-profit structure, multiple seat accessibility online, online giving integration, Form 990 head start

Cons

Costs have a bit more than doubled since we started. Donor receipts customization within Aplos could be much better. Ability to contact Donors individually or as selected segments or as a whole is missing. Would love to be able to send year-end contributions receipts via email PDFs!