It has been good so far. Tech support has room for improvement, but overall it has been a good program.
We were able to greatly improve visibility of our performance allowing us to focus resources in the areas that needed help. The quality and consistency of our output also improve dramatically.
Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.
Lacks ability to restrict certain permissions that can lead to accidental or deliberate manipulation of data resulting in order processing errors.
The lack of Vendor control, and Vendor Options make things hard. Doing a Daily Sync with Quickbooks does not come with out issues, and tax rounding is Canada is a large issue.
When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate.