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Acctivate Inventory Management Logo

Acctivate Inventory Management

Inventory management add-on for businesses using QuickBooks.

(14)

Acctivate Inventory Management Reviews

Overall rating

4.2

/5

110

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10

Reviews by rating

Pros and cons

It has been good so far. Tech support has room for improvement, but overall it has been a good program.
We were able to greatly improve visibility of our performance allowing us to focus resources in the areas that needed help. The quality and consistency of our output also improve dramatically.
Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.
Lacks ability to restrict certain permissions that can lead to accidental or deliberate manipulation of data resulting in order processing errors.
The lack of Vendor control, and Vendor Options make things hard. Doing a Daily Sync with Quickbooks does not come with out issues, and tax rounding is Canada is a large issue.
When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate.
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110 reviews

Recommended

OD
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Oscar D.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Program

Reviewed 5 years ago
Pros

its easy to navigate through system and do cycle counts with correct inventory

Cons

THe system seems to get hung up alot of times making it lose info that i have done.

Vendor response

Oscar, Thank you for letting us know how things are going with Acctivate. It¿s great to hear that you are finding Acctivate easy-to-use and your processes are more seamless with our real-time inventory visibility. In regard to experiencing hang ups and losing info, our support team can look into that further, please contact them at 817-870-1311 or support@acctivate.com. Best, Erica Avila

AH
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Andrew H.

Management Consulting,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I have implemented 3 successful Acctivate implementations.

Reviewed 8 years ago
Pros

The product integrates with Quickbooks better than competing products (i.e., Fishbowl). The product is stable, in SQL, and the database is well organized, normalized, which lends itself to reporting. I like the posting process overall (much easier than a batch system - i.e., Sage 100). The vendor provides excellent support and has outstanding, knowledgeable, helpful support staff.

Cons

I compare the product to other mid-market software that I implement (i.e., Sage 100, Great Plains, NetSuite). The product has limited functionality in some key areas: user-defined fields are limited, importing data into data entry processes such as purchase order, the data entry flow leaves much to be desired - having to click on fields, tab sequence, limited ability to default values in sales order entry to make the data entry process go faster, smoother. This can lead to errors in data entry.

CU
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Chris U.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Overpromised and Under-delivered

Reviewed 3 years ago

The Acctivate program that was promised as an out of the box easy to use program is one that caused nothing but headaches throughout the implementation process. Do we feel more comfortable with our inventory counts? Yes. Do we feel we could have bought something better for the same $15000-$18000 that we spent on this program? Absolutely. Would I recommend this program to anyone else that I know? Absolutely not.

Pros

The CRM feature is okay and on the sales rep end of things the program makes sense but it isn't any better than any other CRM than you would be able to purchase on the market. There are some good features on here that help navigate customers and view products purchased. There are a lot of reports available but they aren't as easy to customize as other programs we've used in the past.

Cons

It's clunky and feels like an old legacy program. It glitches out constantly and seems to do crash the most when you are in the middle of something time-sensitive. It's not very easy to navigate and the program isn't very intuitive. We purchased a program that was a $1500-$3000 add-on and was strung along by IT Support who were acting like they were working on it the whole time. A day or so after the...

BM
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Bart M.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Good, Bad & the Ugly

Reviewed 8 years ago

Acctivate is a really good inventory control system and it is pretty easy to learn and it has a lot of capabilities and we love it. But here are the problems I have had. I have had numerous problems with technical support, and it has only gotten worse instead of better. In order to reach customer service now, you have go to the Acctivate website and enter a service request, and you may or may not...

Pros

No pros were added to this review

Cons

No cons were added to this review

SB
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Shawn B.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Acctivate works relatively well

Reviewed 6 years ago
Pros

Acctivate is relatively easy to use. Tracking activities, customers, and orders is straight forward and easy to follow.

Cons

The biggest challenge with Acctivate is that it seems to crash for no obvious reason and sometimes with no warning. When this happens, whatever is being worked on is lost.

MS
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Melanie S.

Medical Devices, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sometimes Acctivate can be glitchy and close down abruptly. Quantities aren't always accurate.

Reviewed 6 years ago
Pros

This software is pretty user-friendly and easy to pick up and learn. It is easy to place orders, print pick lists, invoice, ship, check previous order history, etc.

Cons

There are some functions I wish this software had. Such as, avoid double printing pick tickets by letting the user know the order was already printed. Also, this software will freeze and shut down abruptly from time to time for no reason.

Vendor response

Melanie, thank you for being a valued customer for over 10 years. I see that you and some other colleagues at Eclipse Aesthetics have had some challenges recently. Our customer support team strives hard to offer the best service possible to all of our clients. I encourage you to talk to one of our friendly, Texas-based support reps who can work with you and fix what's happening. Two ways to get in touch is via our Help site, http://help.acctivate.com or call us Monday - Friday at 817-870-1311.

CS
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Cody S.

Airlines/Aviation, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Software - looking forward to further developements

Reviewed 2 years ago
Pros

The support team that comes with it has been great.

Cons

There are some features that are not currently included with the software that would greatly benefit us.

AB
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Alexis B.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerfull Software

Reviewed 4 years ago

Good, I am very happy with the Acctivate Inventory Software!

Pros

I am able to keep track of my inventory

Cons

There are some issues with ease of use. Once trained the application is much easier

EW
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Eric W.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acctivate new user

Reviewed 4 years ago

Made the move from quickbooks and dramatically sped up internal processes

Pros

Intuitive UI that is well thought out. Fantastic customer support

Cons

Report generation is sometimes slow and challenging to use

Vendor response

Hi Eric, Thank you for the wonderful review! We are happy you all chose Acctivate as your inventory and business management software and that you all are seeing major enhancements compared to your former processes. We look forward to a continued partnership with you and the entire team at Woodcraft Technologies. Kind Regards, Erica Avila

AT
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Amber T.

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  • Value for money
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Overall great investment

Reviewed 8 years ago

Overall this has been a great investment. We are a medium sized company who sells multi-level assemblies as well as services, and have all of our accounting in Quickbooks. The integration between Acctivate and QB has proven quite valuable. We initially intended on putting products and services sales through Acctivate, but have since decided to keep services transactions solely in QB. The platform...

Pros

No pros were added to this review

Cons

No cons were added to this review

OO
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Omer O.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

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President

Reviewed 6 years ago

Zero customer support, they will direct you to one of their consultants. Same issues almost everyday. It crashes almost several times a day. Sync is ongoing, never ending process. Duplicate invoices, duplicate customers, and many more issues. They told us 2018 version will resolve the issues, nothing changed, even got worse.

Pros

Easy to buy hard to make it work. It is colorful, it seems like it will work when you are buying and you find out very next day, it is not working. But it is already too late to back off since you invested too much time and money.

Cons

Nothing really working properly. We did moved from QB and now again we are shopping for another software.

DR
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Denley R.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Acctivate Review

Reviewed 2 years ago

overall, pretty good! It does what I need on a daily basis!

Pros

Purchasing, inventory management, tracking of POs, tracking cost of products

Cons

search functionality! and crashes often :(

TG
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Tim G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why do I love Acctivate? Let me count the ways....

Reviewed 8 years ago
Pros

Top-notch functionality and support. It uses SQL for the database and Crystal Reports for reporting which are expected these days for products of this type. The amount of detail and functionality is amazing. The programmers are awesome in some of the functionality they have come with. As an accountant, I can fully recommend the product to prospects without fear of a core functionality or need missing.

Cons

No online product, unless you use a hosting company.

JC
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James C.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acctivate - Inventory Solution for the Growing SMB

Reviewed 8 years ago
Pros

Love the fact that it is scalable, modules can be added one at a time, as the company grows. I also love the customer center as it incorporates great CRM functionality, many sales analysis at the users' fingertips, rather than having to run so many reports.

Cons

Wish it would integrate with QBO. I also wish it would have more integration with payroll.

TL
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Tong L.

Logistics and Supply Chain,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product

Reviewed 8 years ago
Pros

Easy to use, great help from activate for setup, all customer records are transparent, well organized, so does the inventory.

Cons

reports are always a struggle, using crystal report need some training. We have hard time to get the reports we need. Activate people are great, very helpful and personal.

MI
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Mike I.

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Acctivate is very easy to use. An excellent solution for inventory managment for the QB company.

Reviewed 8 years ago

By implementing Acctivate, I was able to bring my company out of the small buisness way of thinkig and introduce them to an inventory managment software that is super easy to learn and use. We grew from 5-7M to over 20M very quickly and we were basically managing our buisness with spreadsheets and elbow grease. We're a company that uses Intuit QB for our financials. Prior to Acctivate we stored our...

Pros

No pros were added to this review

Cons

No cons were added to this review

VM
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Vic M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acctivate is the best inventory add on for QuickBooks.

Reviewed 8 years ago
Pros

Implementation of acctivate is a smooth and painless process. Learning a new software can sometimes be stressful but acctivate is intuitive and easy to use.

Cons

Would love it if acctivate had more manufacturing features.

FL
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Festus L.

11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's very easy to use

Reviewed 5 years ago

Make cheaper in order everything small warehouse to use

Pros

Increase profit and inventory security Highly efficiency in industry, reduce loss in the warehouse

Cons

High expensive to implement, Need education to users, technology changed in every second so must need to go with it

sb
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sarah b.

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A+ Easy to Use & Service is Outstanding

Reviewed 8 years ago

The software is easy to use. It's also very easy to teach yourself and learn new ways to use the system as well. All the self help forums are very helpful and informative. Also the remote support team is absolutely amazing. They are quick to respond and make things better if you are stuck or having an issue you can not fix. One con I have is that you can not attached a file to an email being sent from ACCtivate. Other than that not too many cons. When I do I learn from them and then i know the system that much better.

Pros

No pros were added to this review

Cons

No cons were added to this review

BG
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Brent G.

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Outstanding Capability for the price.

Reviewed 8 years ago

The Acctivate Inventory system has been a great asset in helping our company achieve it's inventory tracking needs. The integration with our QuickBooks Wholesale Manufacturing Edition works well. We have been able to generate far more decision making reports with the help of some 3rd party customization. In the past the support was somewhat of an issue, but that seems not to be a problem anymore. Highly recommend for small to midsize companies with complex manufacturing and inventory needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

SP
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Stacey P.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Inventory Management Software that Does It All

Reviewed 8 years ago
Pros

This software is very thorough. What do I mean by that? It can do almost anything you need it to do when it comes to managing your inventory. What I like best about the Activate Inventory software is it's integration to QuickBooks. Because it integrates so well there doesn't have to be a lot of double data entry. Data flows transparently in both directions. Also, their staff are really wonderful at helping you - they're easy to talk over challenges with, and always ready to help.

Cons

I can't think of anything that I disliked about the product.

SL
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Susan L.

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Best Customer Service!

Reviewed 8 years ago

While the system itself can be frustrating and is not as user-friendly or dummy-proof as QuickBooks, the customer service is fantastic. Over all, our experience with the tech support rep Eric and the customer rep John has been absolutely phenomenal. They consistently check with us and always answer any questions in a quick, professional, and friendly fashion. I would absolutely recommend based on the customer service alone.

Pros

No pros were added to this review

Cons

No cons were added to this review

TM
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Tonya M.

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  • Value for money
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I have been involved with the implementation since day one and use it daily.

Reviewed 8 years ago

Pros: We have been able to utilize our inventory and customer information more effectively than in the past. Cons: Some standard features are different than how our previous software worked so getting used to that has taken some time. We were surprised some features were not available. Scott Gregory and the customer service has been exceptional in helping us resolve and understand issues as they arise.

Pros

No pros were added to this review

Cons

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DJ
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Donna J.

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Once you know the proper step procedure, the software is easy to use.

Reviewed 8 years ago

Pros: gives accurate data. friendly to use. You can cross reference in many areas to get the information needed. Cons: Have to know the proper step procedure to enter invoices, credits, sales order. Once you have the procedure it's easy. Can't revise a purchase order or change a purchase order past a certain step. Too many steps to correct an incorrect price on a purchase order for a vendor.

Pros

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Cons

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PP
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Patty P.

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does what it needs to do. after you learn it, it is ok to use.

Reviewed 8 years ago

Webinars are a great idea, but too slow or too broad to cover so many people at different skill levels. I feel like there is more to Activate. Processes or hints or tips or strategies that we are not using but don't know how or don't know they exist. Not sure how you solve that either but I don't think we are getting eveything we could out of it.

Pros

No pros were added to this review

Cons

No cons were added to this review