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DocuSign Pricing, Features, Reviews and Alternatives

DocuSign product overview

Price starts from

10

/user

Per month

What is DocuSign?

DocuSign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.

Key benefits of using DocuSign

Thousands of enterprise organizations in the financial services, travel, human resources, and insurance industries have chosen DocuSign as their preferred e-signature platform.
DocuSign for the Enterprise improves your business process with a fast, complete and trusted platform.
Fast
Accelerate business transactions throughout your organization with convenient electronic signatures that work the way your people and customers work.
Reduce the time it takes to obtain signatures on documents from days to minutes, and eliminate errors caused by manual processing or re-keying data
Simplify the entire approval process to increase accuracy and business efficiency.
Complete
DocuSign provides the most robust esignature transaction management services including authentication, electronic forms, integration, and collaboration to automate any type of transaction
Support for all the ways you sign including remote, embedded, and in-person from a single platform
Integrate with your existing line of business applications, or industry platforms such as Salesforce or Microsoft.
Leverage the Dev Center resources to dramatically shorten integration time and reduce project risk
Trusted
Trust the global leader in electronic signature solutions and the number one choice of Fortune 500 companies.
Warranted by DocuSign to provide a Fully ESIGN compliant process
Leverage DocuSign's deep experience as the leading enterprise electronic service provider

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation

DocuSign pricing information

Value for money

4.5

/5

6.6K

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DocuSign features

Functionality

4.7

/5

6.6K

Total features

24

2 categories

Most valued features by users

API
Document Management
Workflow Management
Access Controls/Permissions
Status Tracking
Document Storage
Customizable Templates
Electronic Signature

Functionality contenders

DocuSign users reviews

Overall Rating

4.8

/5

6.6K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.04/10
Rating distribution

5

4

3

2

1

5,228

1,211

152

14

26

Pros
I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.

JA

Jessica A.

And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.

AR

Anonymous Reviewer

I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

SJ

Stacie J.

Cons
Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
AvatarImg

Sébastien G.

At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.

CM

Christa M.

My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

DA

Donna A.

Overall rating contenders

Overall Rating

Safe and secure way to easily create send and sign important documents

Reviewed a year ago

Transcript

Beth C.: Hi. My name is Beth and I am an office manager. I give DocuSign five stars out of five, and...

AvatarImg
AvatarImg

Chris K.

Self Employed

Retail, 1-10 employees

Review source

Overall Rating

DocuSign, More than a signature.

Reviewed 2 years ago

Transcript

Chris: Hi, my name is Chris. I'm a business owner in the service industry, and I give DocuSign a four...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Way To Ensure Secure Signed Documents

Reviewed a month ago
Pros

I love how DocuSign is widely used and accepted as the standard for secure contract digital signatures. I truly cannot think of another e-signature software that is as widely implemented as DocuSign nor as easy to integrate into a company's processes.

Cons

I don't love the cost of DocuSign compared to other options several of my team members suggested. I think DocuSign should offer greater discount incentives to sign up based on the size and scale of the company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DocuSign happened by accident. (And we're better for it.)

Reviewed a month ago

We need this in quick moments where we need to get digital signatures on contracts or export PDFs from Google Docs. It's a super simple solution to making those needs happen -- fast.

Pros

This is such quick and easy fix to zapping digital signatures into PDFs -- or any kind of document, really. Our using it happened by accident: it was one of the options in Google Docs to transform a doc into a PDF for signatures. We're big fans of that integration + the ability to save directly back to Google Drive without the hassle of the extra two steps to download various documents onto the computer then reupload them to the Drive.

Cons

It can be buggy, but that isn't really much of a headache, especially because it's free.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Docusign is a life saver

Reviewed 24 days ago
Pros

I love the multi person signing ability. I love the ability to save fingerprints and thumbprint to be used at anytime. It was so easy to use I thought I did it wrong. The pricing is very inexpensive

Cons

The only thing I didnt like was trying get the placement of the signatures in the right place. Sometimes if you mess up it wont let you correct it so you just have to start all over. It was an easy fix but that was they worst part.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The industry leader and one of easiest to use.. for a cost.

Reviewed 12 days ago

Convenient secure and reliable to use and essential for certain

Pros

Ubiquitous and used commonly by others so it takes confusion away from the digital signature process... they're the standard in the minds of many people

Cons

The only negative thing about this good product is the cost because there are more affordable and almost as good alternative choices out there that are cheaper

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docu Sign Review

Reviewed a month ago

My overall experience was excellent. Everything worked the way it should and it was easy to maneuver the software.

Pros

The software was very user friendly and provided all the necessary tools needed for e-signature.

Cons

I pretty much liked all the features of the software and had no issues or complaints. The only con is that there is not a free version.

DocuSign FAQs and common questions

Q. What type of pricing plans does DocuSign offer?

DocuSign has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of DocuSign?

DocuSign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does DocuSign support?

DocuSign supports the following languages:
English


Q. Does DocuSign support mobile devices?

DocuSign supports the following devices:
Android, iPad, iPhone


Q. Does DocuSign offer an API?

Yes, DocuSign has an API available for use.


Q. What level of support does DocuSign offer?

DocuSign offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)

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