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MaintainX Logo
MaintainX
4.8
(556)

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Manage Maintenance and Operations. Without the Paper Stacks.

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MaintainX Pricing

Pricing overview

Value for money rating

4.7

/5

556

Price starts from

0

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Basic: MaintainX is available for free of cost
Essential: $16/user/month (billed annually)
Premium: $49/user/month (billed annually)
Enterprise: Contact Us

What users say

I most liked the ease of use, the user friendly UI, the cost, and the customer service.
It save me time, so it saves me money. The price is great for the number of contracted labor's.

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Reviewers who mentioned pricing said:

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Lillian G.

Hospital & Health Care, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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With MaintainX, all of our data is in one convenient place

Reviewed a year ago

MaintainX has provided us with a centralized hub for data, and it will compile historical data to help us train new employees on how to perform CU on aging machinery. It provides order to an otherwise chaotic section, and the data gleaned from reports allows us to perform preventative rather than emergency repairs on any number of devices. Since everything is in one location, it's easier to conduct audits, and it reveals the true cost of previously hidden areas.

Pros

MaintainX's user-friendliness is fantastic, and the process of going live with the software was a breeze. The reports in MaintainX are highly recommended because they highlight distinct trends that can be used to grow your business. When everything is in one convenient location, team productivity is increased.

Cons

Not yet, as there is still a great deal of data to input and history to gather. The transition period for Plus staff is ongoing. It's effective both in-house and remotely, and it provides the team manager with more data.

BP
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Bradley P.

Textiles, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using MaintainX to implement maintenance system from scratch

Reviewed 8 months ago

MaintainX has begun the process of automating much of our maintenance system that was labor intensive and memory driven before. I feel like I have only scratched the surface to this point of what possibilities it opens up for us as far as inventory, cost, and maintenance tracking.

Pros

MaintainX has streamlined work order generation and communication in our plant. Work requests are easy to generate, review and assign, with all parties receiving notifications on their mobile devices and workstations. PMs are also automated, with technicians recording hourly meters at weekly intervals and lubricating and maintenance procedures automatically generated through work orders.

Cons

I am currently very new to the program and at an early stage of our companies implementation. I have not encountered an issue with MaintainX yet that I felt was problematic.

KM
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Kevin M.

Machinery, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use CMMS system

Reviewed 2 years ago

we have now streamline our work order system with all employees, we now have a database of parts inventory that is tied to each machine and we are able to show cost and time analysis per machine.

Pros

It is easy for everyone to use, all the requestors had to have was a smartphone and they were able to create a work order

Cons

it is hard to distinguish between current, scheduled and future work orders in the database. I would also like to see a clear picture of actual downtime of equipment.

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Nadir Michael I.

Nonprofit Organization Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX is an excellent tool for Facilities Management

Reviewed a year ago

The report tracking allows me to visually demonstrate the needs of our department to the C-Suite. Very helpful in explaining costs that most suits are not accustomed to dealing with.

Pros

It is a very easy app to teach to employees. It does not take a lot of time to get your team started using the product.

Cons

The premium version of the app is rather expensive. I created a less flashy version of MaintainX using HTML and Java for web browsers but the phone based app is preferred by staff.

BS
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Bryan S.

Facilities Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Better than the rest

Reviewed 4 years ago

Great app with everything we were looking for and way below the cost of others. Great support team. We know we can get our jobs done and communicate better as a team using this app.

Pros

They reach out to us personally every so often to ask if we would like to change anything. They always listen to the issues we have and correct it as soon as possible.

Cons

You can only add one photo at a time in comments.

KC
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Kate C.

Hospitality, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX has changed the entire way we work

Reviewed 4 years ago

It’s changed how we work on site, making the whole team more efficient and productive. I couldn’t imagine working without it at this point!

Pros

The customer support is amazing. They have been very helpful during set up and really responsive to feedback and suggestions. This app as become a one stop shop for all of our in-house facilities management. We used to have two huge noticeboards full of clipboards, and dozens of paper student repairs forms everyday. This is all gone, bringing us even close to becoming a paperless office. I can easily...

Cons

I would love to purchase a seat for every staff member in my team, but the monthly costs would be too high. I'd love to see a scaled pricing plan, where the more users you have, the lower the price is.

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Brian G.

Packaging and Containers, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for the money and has all the features we need

Reviewed 2 years ago

low cost of entry. easy to get started quickly. has many features that a company can use immediately. Web and mobile portals are easy and convenient to use.

Pros

you can start off with one user for a low entry price like we did. unlimited requesters. by the second year we added up to 10 people, because it was easy to justify the cost for all the users with all the benefits you get with the system. was able to get started right away. customer service was able to import all the data from excel files fast and accurately.

Cons

like everything accept that inventory search only searches against the part name and not the part description.so we have to enter name and description in the part name (which as least large amount of characters)

BB
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Benjamin B.

Security and Investigations, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX has Been a Valuable Tool

Reviewed a year ago

MaintainX is our organization's first CMMS. MaintainX has helped streamline facilities' work order requests and management. As our business rapidly grows, having a cloud-based platform that is accessible to any of our remote sites is a massive win for us.

Pros

Working in a critical industry, Facilities uptime and preventative maintenance are everything! MaintainX has helped us reduce downtime and improve our organization's reliability. This all comes while still being a fraction of the cost of other solutions.

Cons

I wish there were options to build reports based on the original purchase price of assets vs maintenance and operations costs for LCA purposes.

BS
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Bill S.

Retail, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Program at a great Price

Reviewed a year ago

I have only been with Maintain X for a few months but it has really helped our company. We are able now to see what work is needed, see how long it took for the repairs to happen, as well as be able to have a report at the end of the year to help us budget. This reporting also allows our finance team, as well as the owners of the company, to see what repairs needed to be done throughout the year.

Pros

For myself being able to track our Preventative Maintenance and work orders is crucial. I manage the property care for 6 stores as well as 5 rental properties. Having all the information I need in the palm of my hand is crucial. Maintain X helps be acquire that information quickly and easily.

Cons

the toughest part I had when going to Maintain X was figuring out how everything functioned. I would like to see some more features added to the different categories to help distinguish different parts, as well as the different types of assets that companies can have. I would also like to see more integration with metering and how those could be utilized in the reporting. It would also be nice to where if an asset is "down" there would be an option in the acceptance of a work order so that the asset could be labeled "offline" from there rather than having to manually go find the asset to mark it in the program.

CD
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Caleb D.

Higher Education, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Work Order and Maintenance Management Program

Reviewed 5 months ago

It has been one of the most helpful additions to our maintenance team in the past few years.

Pros

The price is great for the product you get. It is a really easy program to use with a great mobile app for my team to track and complete work orders. It keeps everything really organized and is easy to track with projects.

Cons

There are a couple of updates that I would like to see like tool check out programs and some more location options but it is a great program.

SW
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Sam W.

Commercial Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer

Reviewed 9 months ago

Simply put it's been a game changer for our department. The amount of time and effort this product has saved us has been so helpful. I'd never go back to our old system, we use this product daily and rely on it to be effective. It's been a great overall experience and I would honestly recommend it to anyone who manages any kind of property and maintenance staff.

Pros

This product has had a huge impact on our production and organization since it's implementation. It's been so easy to use and getting the rest of the team on board with the new system was really easy. I honestly can't imagine ever going back to the old way of using paper work orders. This is such a huge time saver for us and really is key to keeping track of all of our work orders across our different...

Cons

There's really not much I don't like about MaintainX. I guess if I had to pick something it would be that there doesn't seem to be many updates or new features added very often; or at least ones that impact our field or the areas we use it for. I've suggested some features to the team before but haven't seen any really implemented yet. But it's not the end of the world; the current build is still very much optimized for what we use it for.

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David H.

Automotive, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better Than Any Other Work Order Software or Mobile App

Reviewed 5 years ago

We are a full scale IT department and we have been able to respond more quickly to our end users needs. It has allowed us to be more focused on customer service and time management. MaintainX has also allowed us the ability to be able to enter work orders on the fly so we do not forget to take care of something. I have not worked with any other software or app that has given us this type of functionality with so much ease and value for the price.

Pros

The ease of functionality in creating work orders for myself, staff and end users. The ability to easily create repeating work orders for backup and preventative maintenance items. The reporting dashboard is really nice and allows me to see a well rounded view of where we stand. I think I most enjoy how fast the app notifies me of a new request and status updates.

Cons

I would like to see the ability to have work orders created based on known email addresses as well.

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Ron P.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX- the facility managers multi tool

Reviewed 3 years ago

Overall I am hyper pleased with the software's performance, reliability, cost, and ease of use.

Pros

I most enjoy the simple UI. In my industry there is little to no budget for training and onboarding of personnel. My team is also made up of individuals in which English is a second language. MaintainX has been able to capture a feature rich suite of tools that anyone can master in a relative short amount of time.

Cons

As a user since its Beta, I have yet to find anything I do not like.

HD
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Hannah D.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Helpful Product.

Reviewed 8 months ago

Until MaintainX was introduced to our company, maintenance was carried out by talking to the maintenance engineers about what had to be done each day. This was time consuming and little to no records were kept about each asset and its maintenance schedule. MaintainX has enabled us to keep a work order history for each asset/location and provides use with time and cost tracking which we would not have had before.

Pros

Attentive customer care.Ease of processing work orders.Time and cost tracking.Scheduling repeating and preventative work orders.Constantly updating features and taking feedback from customers.

Cons

Not many cons with the system. Sometimes it can be frustrating to not be able to search under a specific category, but once you get used to using the filters it becomes easier to find everything you need.

AM
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Andy M.

Packaging and Containers, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX review

Reviewed 2 years ago

Good platform, great support. Still needs some growth, but happy with results so far.

Pros

Simple and easy to use & learn. Fast turnaround on support.

Cons

Some capabilities are limited by constraints of the program. Example- cross-category escalation capability, scheduling block, “bad actor” asset tracking Pareto. Some aspects are only attainable through enterprise level.. the cost is higher than what you currently get out of it in my opinion.

RB
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Ryan B.

Logistics and Supply Chain, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Switch

Reviewed 8 months ago

Overall a positive experience with the ease of implementation and continuous use. Only took a few hours to setup all assets and inspection templates with no assistance. This is a very straight forward product.

Pros

We utilize MaintainX for daily vehicle inspections, asset management, and logging vehicle repairs. We switched from a software that specialized in fleet management do to the lower cost and ease of configuration. Previous software only completed inspections. MaintainX can handle the inspections and keep track of our open work orders and helps our team stay on the same page for all assets.

Cons

At this moment there is not any thing I can list negatively about Maintainx.

SE
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Scott E.

Construction, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great, easy to use maintenance system for little cost!

Reviewed a year ago
Pros

Ease of use, the ability for anyone on our site to be able to request a job, upload photos and assign assets. These can then be approved or rejected and scheduled in easily. Weekly and daily calendars with work orders is great for visualisation and keeping everyone busy and informed.

Cons

Some reporting tools are a little lacking, you should have the ability to create a custom report that gives you the same look, format and data on a reoccurring schedule that you set yourself. For example monthly reporting of time vs cost for the same assets each month regardless if the value is £0 or £10000

BH
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Bruce H.

Plastics, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maintain X, Can't imagine having to do our jobs without it.

Reviewed 9 months ago

Our inventory control, and tracking is top notch now, and our downtime is at an all time low due to the instant notifications, and ability to track progress on the mobile app.

Pros

Maintain is easy toocations. learn, and use. Myself I use the CMMS side of it more, we started with no inventory / spare parts tracking system for the Maintenance Dept., and within a year have well over 1000 parts / assets entered and bar coded

Cons

Only thing I would like to see is more search capability when looking up parts inventory on the mobile app. When setting at the computer I can search parts inventory by many different categories, on mobile I can only search directly by the items name.

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David G.

Food & Beverages, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quick implementation

Reviewed 5 months ago
Pros

Its very intuitive, easy to work with, easy to implement, and easy to train the team on.

Cons

Its a little pricey, but the cost is worth the information, and overall use of the system to bring all of our facility equipment together.

GP
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Gerry P.

Automotive, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed a year ago

Amazing support from the MX team has given us insight into our team capacity and increased our throughput of jobs, all through this single program. Since implementation, there hasn't been any job that has been forgotten which has increased trust in our organisation.

Pros

Straightforward to implement and easily scalable. Software is laid out logically with features easy to use. Filter buttons are simple and quick, with options to save current filters.

Cons

It's not possible to create a job 'sequence'. If using the work order function as a task list with multiple tasks, other than giving them High/Med/Low priority, it's not possible to show that specific jobs have to be completed before a different task. In the app, there is not a 'sort by' function for work orders in calendar view.

MM
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Matthew M.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect 👌🏼

Reviewed 4 years ago

Overall I am really happy with the use of this app. It save me time, so it saves me money. The price is great for the number of contracted labor's.

Pros

I really like this app as well as my team. We can easily add a service call or an HVAC instillation. The steps for the team asteroid easy to add and I have all the information for things like billing a customer, sending their warranty information, or simply writing a thank you letter. I don’t have to ask them any questions about work performed on the job because they are able to input any information...

Cons

I don’t like that the work orders that are on hold sit on the calendar on the day it was created. It would be easier if they sat in a separate folder and I could put them on the calendar later.

AR
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Verified reviewer

Machinery, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic CMMS at an affordable price

Reviewed a year ago

Everyone is very friendly and happy to help. The software is also very easy to use.

Pros

Ease of use, very customizable, and no implementation fees.

Cons

No cons. For me I have no issues with this CMMS.

AI
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Angel Ivan L.

Automotive, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MaintainX Its the best choice fot a preventive maintenance control

Reviewed a year ago

We reduce the down time machine for not maked maintenance and failures, and prevents the damage for the machines

Pros

The price is to small for the offered featuresits too easy to use , a friendly software easy to learn how to use

Cons

only the reports has problems, i think that use too much paper to print, but if you have only a digital management is no problem for that

RS
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Roger S.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best CMMS system for the Price!

Reviewed 6 months ago

Reporting and streamlining work orders to maintainers via the mobile platform.

Pros

Price is great and user friendly interface for maintainers.

Cons

Some functionality can be added for scheduling times and frequency.

KD
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Kareem D.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software - Just what we needed!

Reviewed 4 years ago

Awesome support (shout out to [SENSITIVE CONTENT HIDDEN]). Great company. Very competitive pricing. This product is helping us a lot and I highly recommend it. If you need any work order software, this is the one.

Pros

Ease of use - the mobile app is very intuitive to use. The inbox interface is smooth. It is easy for our maintenance team to see all open work orders and get them done. Speed - The app loads up nearly instantly. No waiting for work orders to appear or notifications to pop up. Visibility - This one is for me. I can open the app and quickly see what work is being done and I get a full history of all the work orders. We used to use pen and paper before this. User Interface - No clutter. The UI shows just the tools we need.

Cons

Creating repeating work orders is a bit awkward. All the capabilities are there but I needed a little help to get started. The "start time" on work orders was confusing. Some repeating work orders automatically showed up at 1am or 3am which is not ideal. This doesn't knock it down a star because all the capability is there, it's just a bit awkward. Also I would like the ability to label vendor phone numbers. Some vendors have an office number and then a cell number and they show up just in a list of "Contact Phone Numbers".