Onspring Features

Onspring

Intelligent automation & real-time reporting for any process

4.8/5 (35 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Approval Process Control
Archiving & Retention
Assessment Management
Asset Management
Asset Tracking
Attestation
Audit Management
Audit Planning
Audit Trail
Backup Log
Backup Scheduling
Business Process Automation
Business Process Control
Change Management
Charting
Collaboration Tools
Communications Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Management
Continuous Backup
Contract Drafting
Contract/License Management
Controls Audit
Corrective and Preventive Actions (CAPA)
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Disaster Recovery
Document Management
Document Review
Document Storage
Drag & Drop
Environmental Compliance
Exceptions Management
FDA Compliance
Forms Management
Gantt/Timeline View
HIPAA Compliant
ISO Compliance
IT Asset Tracking
IT Incident Management
IT Risk Management
Incident Management
Incident Reporting
Incremental Backup
Internal Controls Management
Inventory Management
Inventory Tracking
Investigation Management
Issue Management
KRI (Key Risk Indicator) Monitoring
Legal Risk Management
Lifecycle Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multiple Format Support
Multiple System Support
No-Code
OSHA Compliance
Offboarding
Onboarding
Operational Risk Management
PCI Compliance
Performance Metrics
Pipeline Reports
Policy Creation
Policy Library
Policy Management
Predictive Analytics
Prioritization
Problem Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Project Management
Project Planning
Project Tracking
Projections
Purchasing & Receiving
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Release Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reputational Risk Management
Response Management
Retention Policy
Risk Alerts
Risk Analytics
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Safety Incident Management
Safety Management
Sarbanes-Oxley Compliance
Scheduled / Automated Reports
Search/Filter
Secure Data Storage
Service Level Agreement (SLA) Management
Single Sign On
Sourcing Management
Status Tracking
Supplier Management
Surveys & Feedback
Task Management
Task Planning
Task Progress Tracking
Template Management
Templates
Third Party Integrations
Transaction History
User Management
Vendor Management
Vendor Master Data Management
Version Control
Visual Analytics
Visual Workflow Management
Web Access / Restoration
Workflow Management
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API
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Approval Process Control
Archiving & Retention
Assessment Management
Asset Management
Asset Tracking
Attestation
Audit Management
Audit Planning
Audit Trail
Backup Log
Backup Scheduling
Business Process Automation
Business Process Control
Change Management
Charting
Collaboration Tools
Communications Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Management
Continuous Backup
Contract Drafting
Contract/License Management
Controls Audit
Corrective and Preventive Actions (CAPA)
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Disaster Recovery
Document Management
Document Review
Document Storage
Drag & Drop
Environmental Compliance
Exceptions Management
FDA Compliance
Forms Management
Gantt/Timeline View
HIPAA Compliant
ISO Compliance
IT Asset Tracking
IT Incident Management
IT Risk Management
Incident Management
Incident Reporting
Incremental Backup
Internal Controls Management
Inventory Management
Inventory Tracking
Investigation Management
Issue Management
KRI (Key Risk Indicator) Monitoring
Legal Risk Management
Lifecycle Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multiple Format Support
Multiple System Support
No-Code
OSHA Compliance
Offboarding
Onboarding
Operational Risk Management
PCI Compliance
Performance Metrics
Pipeline Reports
Policy Creation
Policy Library
Policy Management
Predictive Analytics
Prioritization
Problem Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Project Management
Project Planning
Project Tracking
Projections
Purchasing & Receiving
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Release Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reputational Risk Management
Response Management
Retention Policy
Risk Alerts
Risk Analytics
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Safety Incident Management
Safety Management
Sarbanes-Oxley Compliance
Scheduled / Automated Reports
Search/Filter
Secure Data Storage
Service Level Agreement (SLA) Management
Single Sign On
Sourcing Management
Status Tracking
Supplier Management
Surveys & Feedback
Task Management
Task Planning
Task Progress Tracking
Template Management
Templates
Third Party Integrations
Transaction History
User Management
Vendor Management
Vendor Master Data Management
Version Control
Visual Analytics
Visual Workflow Management
Web Access / Restoration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Approval Process Control
Archiving & Retention
Assessment Management
Asset Management
Asset Tracking
Attestation
Audit Management
Audit Planning
Audit Trail
Backup Log
Backup Scheduling
Business Process Automation
Business Process Control
Change Management
Charting
Collaboration Tools
Communications Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Management
Continuous Backup
Contract Drafting
Contract/License Management
Controls Audit
Corrective and Preventive Actions (CAPA)
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Disaster Recovery
Document Management
Document Review
Document Storage
Drag & Drop
Environmental Compliance
Exceptions Management
FDA Compliance
Forms Management
Gantt/Timeline View
HIPAA Compliant
ISO Compliance
IT Asset Tracking
IT Incident Management
IT Risk Management
Incident Management
Incident Reporting
Incremental Backup
Internal Controls Management
Inventory Management
Inventory Tracking
Investigation Management
Issue Management
KRI (Key Risk Indicator) Monitoring
Legal Risk Management
Lifecycle Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multiple Format Support
Multiple System Support
No-Code
OSHA Compliance
Offboarding
Onboarding
Operational Risk Management
PCI Compliance
Performance Metrics
Pipeline Reports
Policy Creation
Policy Library
Policy Management
Predictive Analytics
Prioritization
Problem Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Project Management
Project Planning
Project Tracking
Projections
Purchasing & Receiving
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Release Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reputational Risk Management
Response Management
Retention Policy
Risk Alerts
Risk Analytics
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Safety Incident Management
Safety Management
Sarbanes-Oxley Compliance
Scheduled / Automated Reports
Search/Filter
Secure Data Storage
Service Level Agreement (SLA) Management
Single Sign On
Sourcing Management
Status Tracking
Supplier Management
Surveys & Feedback
Task Management
Task Planning
Task Progress Tracking
Template Management
Templates
Third Party Integrations
Transaction History
User Management
Vendor Management
Vendor Master Data Management
Version Control
Visual Analytics
Visual Workflow Management
Web Access / Restoration
Workflow Management
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Onspring Feature Reviews

25 reviewers had the following to say about Onspring's features:

Ashok K.

IT GRC Platform

2020-05-22

Pros

A good number of use cases around Audit, Risk Management, Controls Assurance, Vendor Management etc.

Cons

Need out of the box connectors for 3rd party software integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Thank you for the candid and helpful feedback in your review of Onspring. Since your post, we have added multiple data connectors, several of which feed cyber and financial data directly into Onspring so that you can immediately action new data from your 3rd-party subscriptions. Additionally, our most recent platform release focuses on new analytics features to provide even more flexibility and customization in reporting. I encourage you to reach out to your dedicated customer success representative to discuss how you can take advantage of these improvements.

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Chayan C.

Easy to implement and use GRC platform

2020-05-29

Overall, great experience with the tool and good return on investment.

Pros

We really like the feature that its also easy to configure, create reports and dashboards.

Cons

Data import and integration features could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Thanks for your review and feedback. We align our product roadmap to customer needs and would like to connect with you to discuss enhancements to the data import and integration features. You can contact us at hello@onspring.com.

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Bjorn K.

Working with Chris and Jason was a great experience. Customer support is superb!!!

2017-04-28

Our vendor management program works a lot better with having this software.

Pros

Contract alerts, reporting and dashboard are amazing.

Cons

It's not as robust as Archer but again Archer is not on our current price range. The software performed better than I expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 501-1000 employees)

Customer service aspect has been great. Still require some training but can see the potential.

2018-03-05

Pros

There are quick addition options for controls, risks and even time management.

Cons

If I update a control I would hope (dream) that the associated control links would also update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rhonda K.

Optimize efficiency with user friendly software

2021-03-11

We use Onspring to manage and automate a number of our compliance processes including logs, compliance testing, audit testing, regulatory filings, pre-approval forms and workflows.

Pros

Onspring allowed us to create bespoke solutions that optimize our current processes and workflows. End-user adoption has been high and all users find the solution intuitive and easy to use with very little training.

Cons

Rather than being able to click on page three of my dashboard report, I have to scroll and wait for the system to load the second and then the third page of results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Wow! Thank you for such a great review! It's always wonderful to hear how easy it is for our customers to adjust their configuration of Onspring to fit their individual use cases and business needs.

And we really value the transparent feedback on dashboard columns and infinite scrolling. This type of direct information is exactly what helps us refine enhancements for this year's product roadmap.

Appreciate you taking the time to write this!

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Aaron F.

Great Swiss Army knife of a solution with support to boot.

2018-06-26

Pros

Combine with open API and easy imports.

Cons

It does require a vision and to know what you want to accomplish to fully optimize the solution. That could be an issue for some that want a turnkey solution.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Drew F.

Best in Class Audit Management Software

2020-05-20

Our team is able to work in a single system that includes all facets of their job responsibilities, including risk assessment, engagement planning, project management, and fieldwork.

Pros

The intuitive nature of the product and customizable functionality meant we were able to quickly spin up experiences for our internal auditors, managers, and business stake holders that are tailored to their needs and functions.

Cons

Onspring uses a common text field functionality that, like almost all others that I am aware of, occasionally has issues in rendering copy/paste text from MS Word. This is not just an Onspring-specific issue and the Onspring editor does include a "clear formatting" button that fully addresses this concern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael D.

Flexibility

2021-03-28

Pros

Once you have your apps matured, reporting becomes streamlined.

Cons

If you have a lot of fields in your apps, searching for them when building/filtering a report can be a struggle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Michael, thanks for providing a review of Onspring. We really appreciate you taking the time to share your thoughts on what it's like to be a customer - and we are very happy to be your 'neighbor.' I'm going to take your 'report creation' feedback to our product team to discuss options on improving the experience. Thanks again!

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Michael E.

Low cost and just works.

2018-03-08

Pros

Ease of configuring the product to your needs. Once you get the hang of how it works you can start using Onspring for the majority of your processes.

Cons

The reporting could be improved - there isn't an efficient way to create a report from a dashboard. Also, I wish we could replace the Onspring logo on the reports with our own logo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teddy M.

Using Onspring

2021-03-09

It provides management with a single dashboard for visibility.

Pros

Ease of configuration; very low learning curve, end user adaptability; help section

Cons

There is not anything that I dislike about Onspring. If possible, I would use it for personal items as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Thanks for sharing your feedback with others! We really appreciate you taking the time to let others know about your experience using Onspring.

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John W.

Overall our company's experience has been very good. Intuitive software with great support

2018-03-08

Pros

Cutting edge technology with a great user interface and reporting tools.

Cons

Onspring can really track and report on just about anything and it has a library of canned 'apps' that you can start with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie J.

Onspring delivers versatility, flexibility and tons of Business Solutions!

2021-03-23

We replaced our Audit Software for a great cost reduction, administration resource reduction and complexity reduction. We streamlined our Audit process within Onspring very quickly, start to finish, easily within 3 months so we could cancel our old license/agreement. we are very happy with it, and we know we can expand on this to include more when we are ready.

Pros

I love that it is Compliance Tracker, an Audit software, an Issues and Incident manager, a GRC tool, A vendor and contract management tool and MORE....you can have them help you, as much, or as little as you want.

Cons

If you understand coding and HTML, it helps you help yourself; but the Onspring family is also there to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Thank you so much for taking the time to write about your experience using Onspring. And I truly appreciate the quantification of how we've helped your team and organization - it's always great to see measurable results with our customers.

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Brian C.

Simple, Capable, and Effective

2021-04-01

I have never had an easier experience with a tool or a support team.

Pros

Hard to say what I like most about Onspring as it has many benefits, but above all I would have to say its flexibility. It really has been able to adapt and easily meet some of the most complex of process challenges.

Cons

Role management can be a little complicated but this is a tolerable compromise for the amount of flexibility this tool provides.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Wow, Brian! We could not ask for a better review! Truly appreciate you taking the time to share your thoughts on Onspring.

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Andrea K.

Your business and your processes mould your Onspring solution, not the other way around.

2018-03-05

Pros

Onspring is easy to use and you do not need to be an IT expert to configure it.

Cons

Onspring has better reporting capabilities than other, more well-known solutions, but still has room for improvement with respect to supporting more heavy calculations and offering more elegant 'printed' reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff G.

Finally. Software that works the way we need it.

2017-04-25

We run management processes, track products / costs, and maintain dashboards of key metrics.

Pros

Ease of use, flexibility, and the ability to quickly customize the platform to our business - without having to write code or pay out the nose for consultants. Just some basic training and we're up and running. Also, Onspring's support is outstanding for any issue, big or small, that we run into.

Cons

We haven't discovered many points of friction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Onspring

Don't limit yourself to a specific solution. Take a look at the whole platform, the ability to build quick integrations, and you'll see it has the potential to centralize a lot of your key business data into one place. It's incredibly powerful.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wholesale company, 5001-10000 employees)

Great database

2020-05-16

Fantastic to have all my information in the one place. The software is very fast and you can move quickly from one app to the other using the relationship database structure. This system has been very positively impactful for me.

Pros

Very easy to set up a new application, upload excel information and write reports.

Cons

It takes a bit of getting used to writing the more complex formulas which is closer to programming than excel but very powerful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Meredith M.

Onspring is extremely versatile and easy to configure to your workflow

2018-03-05

Pros

The Onspring Platform allows companies to customize the software interface screens, process flow and reporting to their requirements without months of expensive custom development.

Cons

The Platform is extremely flexible and if companies do not have a defined process, then the software will not optimize the process that should be implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon B.

Swiss Army Knife for Vendor Management and Beyond!

2017-04-24

Onsprings fully customizable platform lets you create an application for really anything you want.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Scott H.

SH Review

2020-05-19

Considering our organization was not previously utilizing a GRC platform, OnSpring has significantly matured our Risk Management program.

Pros

This configurability enables OnSpring to smoothly transition into a variety of environments and workflows.

Cons

While OnSpring provides documentation on a wide variety of subjects I wish the documentation provided a little more depth on the subjects. The documentation provided might be sufficient for teams transitioning from other GRC platforms but for a team with no previous GRC platform experience there were some residual questions after reviewing the documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Thank you for the review and your candid feedback on the documentation. We've taken that information to our customer experience team to make enhancements in that area.

Read more
Anonymous
(Automotive company, 5001-10000 employees)

My Onspring experience

2021-04-02

Pros

For my role, the two features I find most helpful are the workflow capabilities and dynamic documents.

Cons

Within dashboards, there is currently no ability to permanently change the width of a column (similar to what you'd do in Excel).

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Appreciate you taking the time to share your Onspring experience. Thank you for the specific insights on how you use our software, which helps others understand how they should think about applying automation to their own workflows, assessments, and report creation. Our customer service team will be pleased to hear of your positive experience. I will share your comment about the column width with our product team. In our most recent product release, we rolled out automated column sizing, which helps when you have longer field text; however, it isn't an end-all solution if there are many columns in the space. First, I wanted to make sure you were aware of that product update, and second, I'll revisit unique column width options with our product team to see how we can accommodate in our roadmap.

Read more
Michael M.

Straightforward and flexible

2021-03-11

Pros

It's very easy to learn and use.

Cons

The licensing approach can be a double-edged sword as you can't allow for read-only access without utilizing a full license.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary S.

Great tool-agile, intuitive, effective. Customer service exceeds expectations - quick response time.

2018-03-06

Process discipline, automation, dashboards, consistency.

Pros

Flexibility, ease of use, intuitive, configuration changes are easy, dashboards can be customized for each user, exceptional customer service, reasonable cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon W.

Best Audit Software

2020-05-18

I could not speak more highly of OnSpring's staff. All interactions have been great. Our implementer, [SENSITIVE CONTENT HIDDEN], has been the secret to our success, and we are very thankful for her!

Pros

The OnSpring system is very customizable. The out-of-the box solution will lay the foundation for using the system for your audit department.

Cons

You must analyze, design, and really understand your processes before you begin your implementation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glen P.

Customizable

2017-01-17

Onspring offers customizable solutions for any size business.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie B.

Excellent project and vendor management tool that has changed the way we operate.

2020-05-20

Pros

Onspring is easy to learn, use and customize to fit your business needs.

Cons

I cannot think of anything at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Onspring


Thanks for the review! We appreciate the sharing of your Onspring experience.

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