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Parallax

4.3
(47)

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Better forecasting intelligence using the tools you love.

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Parallax Pricing, Features, Reviews and Alternatives

Parallax FAQs

Q. What type of pricing plans does Parallax offer?

Parallax has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Parallax?

Parallax has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Parallax support?

Parallax supports the following languages:
English

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Q. Does Parallax offer an API?

No, Parallax does not have an API available.

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Q. What other apps does Parallax integrate with?

Parallax integrates with the following applications:
Everhour, Pipedrive, NetSuite, Microsoft Teams, Harvest, Slack, Toggl Plan, Toggl Hire, Salesforce Platform, HubSpot CRM, Toggl Track

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Q. What level of support does Parallax offer?

Parallax offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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Parallax product overview

What is Parallax?

The resource planning and forecasting tool you need to increase utilization. Purpose built for digital agencies and development shops to drive better operations orchestration in weeks - without a lengthy rip-and-replace of your core operational tools.

Key benefits of using Parallax

Resource planning & Forecasting: Quickly see your team’s capacity and allocate resources to current and future projects. Maximize your margin by seeing forecasts vs actuals on project burn rates.

Project Health Tracking: Your crystal ball for project health - see the financial snapshot of deals sold vs actuals, on demand. Go further to forecast projected revenue and total project costs based on actuals. Adjust plans early in the project to align with clients on variance from original scope. We have your margin’s back.

Team-wide Visibility: Unify your executive, operations, delivery and sales teams with a central source of truth. Sales and delivery collaborate on deals and make sure the right resources are in place for incoming work. Project managers can keep projects and budgets on track, and have an accurate view of people’s capacity. Leadership and finance teams have a sense of performance today, and a forecasted view of utilization and profitability for tomorrow.

Quick Time to Value: Parallax is up and running in weeks to guide growth-focused decision making. Legacy PSAs take anywhere between 9-18 months to fully ramp and adoption is slow and the toolsets are typically substandard. Parallax allows you to continue to use the tactical tools your team uses today - time tracking, project management, CRM - and curates a centralized command center for strategic operations.

Dedicated Support: In order to drive ROI from your technology, there needs to be widespread adoption. Parallax is with you every step of the way with experienced service professionals to get you up and running and realizing ROI within weeks.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

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Parallax pricing information

Value for money

4.3

/5

47

Starting from

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Free plan
Subscription
Free trial
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Parallax features

Functionality

4.2

/5

47

Total features

57

6 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Third Party Integrations
Customizable Reports
Data Import/Export
Workflow Management
Real Time Data
Activity Tracking

Functionality contenders

Parallax users reviews

Overall Rating

4.3

/5

47

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.13/10
Rating distribution

5

4

3

2

1

21

20

5

1

0

Pros
The customer success team is simply fantastic, and the team as a whole is very responsive. I've enjoyed working with them and getting to be a part of their growth as an organization.
Parallax both as an organization and as a tool has been great to work with. The support staff is friendly and helpful and the tool fills a definite need within our organization.
We didn't want to sacrifice user satisfaction for the new functionality. The Parallax team has been enthusiastic and helpful.
Cons
Not intuitive, poor layout, poor color pallet, data discrepancies, limited reporting, lacks needed features.
There are so many things & options, all in not so obvious locations. Graphs & tables do not have consistent colors across the board and it is hard to locate a key for what everything means.
Particular pain point for me is how to "monte carlo" our existing jobs in the pipeline to determine most likely and least likely scenarios for certain jobs coming in.

Overall rating contenders

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Matt O.

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Delivers Business Insight

Reviewed 14 days ago

Long onboarding that is totally paying off on a daily basis after getting it fully integrated.

Pros

Parallax touches every aspect of our business in a meaningful way, so it's very difficult to what I like most, so broadly speaking, I like most that it operates as a hub of information for all teams to feel empowered to drive progress and make insightful data-driven decisions - whether that's departments, client teams, or even individuals figuring out their own resourcing expectations for the week. It drives so much forward.

Cons

In order for Parallax to meaningfully impact the entire business, it takes a large effort to onboard, build habits, train employees, create new operating rhythms, determine decision-making rights, etc... The juice is worth the squeeze, but you might be really disappointed if you don't identify multiple stakeholders and a good deal of time to work on implementing the tool and operationalizing it withing your organization.

NL
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Nick L.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Parallax enables us to manage our present and plan for our future

Reviewed 25 days ago

Parallax has been an invaluable tool as we've scaled our software consulting business and team to over 65 employees. As Head of Delivery, I use Parallax on a daily basis to review project assignments, evaluate staffing decisions, and analyze capacity & utilization. The product team at Parallax is very engaged with their users and we have seen many new and useful features added to the product after the past year. Early on in our usage of the product we focused on making sure our data in Parallax was a 'source of truth' for the business but now, with the new tools and reports available, we are able to be more proactive in capacity planning and hiring.

Pros

What makes Parallax so powerful is the breadth and depth of views and reports that are available to you as a user. I can easily view projects and people in parallel or quickly pivot to dive into a single project. There are also reports for digging into utilization, capacity, and hiring forecasts that enable many different ways to slice the data. Parallax does a great job of enabling filtering and searching through many dimensions on all pages and reports so that it can handle the high variety of use cases that are involved with project and staffing management.

Cons

There is a learning curve to the terminology used in the various reports and dashboards. As someone who was new to many of the concepts, I had to frequently remind myself how to interpret the results of a report and which fields were the most relevant to my query. Because the reports and dashboards aren't entirely intuitive to a new user, this has also been a challenge to scaling use of the product across our organization. That said, once we gained some in-house experts on the software, it became much easier to train people and drive adoption.

Vendor response

Nick, thank you very much for the thoughtful review. We're very happy to hear that you are seeing value in the product, feel the engagement from our team and are enjoying the most recent product updates. Please keep the feedback coming! We love learning from our customers, especially when that feedback improves the experience for everyone! Thanks again for your partnership and support.

VS
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Vanessa S.

Design, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A great idea

Reviewed a year ago

The Parallax team is really nice, and I'm rooting for them! I think that in order to be more useful, we could use better communication around release notes (or some expectations about when/what type of communication we can expect). Sometimes I crack it open and there are new features that I find myself needing to learn on the fly. Cool to have new features (and mostly I really can figure them out) but some closing of those loops would be helpful.

Pros

I'd say that what Parallax is trying to tackle is nothing short of heroic. In the studio/agency space, we're all trying to figure out what capacity we're operating at, and how to ensure teams are resourced, happy, motivated – and that our projects are making money. Parallax tries to take all of this on and provide smart reporting. The promise of all of this was definitely what drew our team to this software. I've also personally enjoyed being involved in the product testing/roadmapping process. I feel like a lot of the suggestions my team has made along the way have been implemented or considered.

Cons

Parallax is still starting out. So over the months there have been a lot of growing pains that we've needed to contend with – mostly in the form of workarounds. This has made things like reporting still need to happen – for us anyway – outside of the tool. My other issue with Parallax is how much it relies on getting everyone's allocation exactly right to be truly useful. This is nearly impossible to manage with the normal ups and downs of business, and when you figure in non-billable time like vacations, internal projects, and sick time things get squirrelly quick.

Vendor response

Thank you for your feedback and your ongoing partnership Vanessa. Your input to date has been incredibly valuable. One of the items on our near term roadmap is all around improved PTO and Holiday handing. We'll be sure to get your input on those features as they get closer to reality. In the meantime, please keep us in the loop on any "squirrelly" issues. We're here to help!

DM
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Danielle M.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerhouse PSA Tool

Reviewed a month ago

Our problem was that we had lots of different softwares that gave us information that could useful, but no way to congregate the data into one place that could synthesize it and help us make decisions. Previously we used a spreadsheet to track our team's allocation and Parallax's resource allocation has been a game changer. We now are able to see who needs work or is overworked and what projects are coming down the pipeline very easily to make sure we remain well staffed and our team is allocated properly.

Pros

The features in Parallax that are the most impactful were how the product seamless integrates all of our systems into a viewpoint that allows us to leverage that data to make decisions. It allowed us to use our sales pipeline, current active projects, and staff to plan and forecast efficiently. We also really enjoyed working with the team at Parallax. They were consistent, knowledgeable and incredibly easy to work with.

Cons

Integration with Parallax was very seamless. One thing that we would like to see is the ability to add notes or comments on items throughout Parallax. Sometimes it is helpful to add quick comments or notes to projects or the sales pipeline to keep track of things that were discussed in and out of meetings.

JW
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Joseph W.

Internet, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not intuitive but critical for resource management

Reviewed a year ago

Overall, it's an improvement over Forecast (our previous tool), but performance and ease of use are somewhat prohibitive to rolling this out to the rest of the team for heavier adoption. Despite having so many users, only a few of the people on the team have been able to really use the tools effectively without intensive onboarding.

Pros

Primarily use this for resource management and to solve open resource needs.

Cons

Often very very slow when looking at large projects or large team views. Some quirks with timeline view. Wish you could add notes for open resources or formalize resource requests in more meaningful ways. Often defaults to views based on quarter and I have to repeat efforts to set my filters. When the team and project sizes get larger, this becomes a problem.

Vendor response

Thank you for your feedback Joseph. We're happy to hear that Parallax has proved to be an improvement over your previous tool set. We are continuously working on improvements to performance and usability, for example we will be able to support change log and notes in the near future, but understand your team has struggled to adopt Parallax more broadly while waiting for these updates. We'd love to learn more about how you would prioritize those changes. To that end, we have reached out to see if we can find some time to dig a bit deeper with your team. In the meantime, feel free to share more feedback directly. Thank you very much for your partnership and patience!

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