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RazorSync
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based field service management software
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RazorSync - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
RazorSync overview
Based on 487 verified user reviews
What is RazorSync?
By industry, RazorSync reviewers are most commonly professionals in construction (36%). The most frequent use case for RazorSync cited by reviewers is field service management (67% of reviewers).
What do users say about RazorSync pricing?
Reviewers appreciate that RazorSync includes essential features at a reasonable price, and some users say it is cost-effective for small businesses. However, some reviewers feel the price is high for single users and worry about ongoing price increases.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Payment Processing
Customer Support
Customer Data Management
Scheduling
Bugs and Issues
Invoicing
RazorSync’s user interface
RazorSync pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.1
Customer support
4.5
Reviews sentiment
What do users say about RazorSync?
By industry, RazorSync reviewers are most commonly professionals in construction (36%). The most frequent use case for RazorSync cited by reviewers is field service management (67% of reviewers).
Select to learn more
Who uses RazorSync?
Based on 487 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RazorSync's key features
Most critical features, based on insights from RazorSync users:
All RazorSync features
Features rating:
RazorSync alternatives
RazorSync pricing
Pricing plans
Pricing details:
User opinions about RazorSync price and value
Value for money rating:
Of 27 reviews that provide robust commentary on RazorSync's price and value, 66% mention it in a positive light.
Users think RazorSync offers a good balance of features and affordability, especially for startups and small businesses. Reviewers appreciate that the software includes essential functionalities at a price they find reasonable compared to competitors. Some users say the product is cost-effective and doesn’t break the bank, while others report it is a great value for the features provided. However, some reviewers feel the price is a bit high, particularly for single users or as prices increase over time, and they express concerns about ongoing price hikes and per-user costs.
, and
To see what individual users think of RazorSync's cost and value, check out the review excerpts below.
RazorSync integrations (8)
RazorSync customer support
What do users say about RazorSync customer support?
Customer support rating:
We analyzed 95 verified user reviews to identify positive and negative aspects of RazorSync customer support.
The majority of users praise RazorSync's customer support for being highly responsive and easy to reach when issues arise.
A significant portion of users highlight the support team's deep product knowledge and willingness to provide hands-on assistance.
Widespread user sentiment notes fast response times, helpful onboarding, and ongoing support throughout implementation and daily use.
A small group of reviewers mention recent declines in support quality, citing slower responses and less knowledgeable representatives.
Support options
Training options
To see what individual users say about RazorSync's customer support, check out the review snippets below.
“We were particularly impressed by their customer support and training commitment. When cutover time came, the worked with us every step of the way providing training, assistance getting our Quickbooks intergration online, and migrating our old customer data into the new system. As the inevitable glitches and questions occurred in the next few weeks, they were responsive to every concern we raised. While we rarely have issues today, their customer support is great whenever we call.”
Bill H.
Owner
“Razorsync's customer support from purchase to implementing a tremendous amount of recurring jobs to training has been stellar!”
Lisa H.
Owner
“Now, tech support is done at a lesser level of knowledge. If they cannot solve the problem they just don't reply. If pushed, the reply is typically "that service is not available at this time, but we are looking into it". ”
Jerry A.
General Manager
RazorSync FAQs
RazorSync has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What is RazorSync used for?
RazorSync is a field service software that allows service professionals to schedule and track jobs, manage workers, estimate, quote, process payments and update customer records from job sites or in-office, online or offline. The tool helps users manage billing cycles and improve customer satisfaction. It helps users organize their business, manage their customers and field workers, schedule and dispatch workers, optimize routes with Google Maps integration, and eliminating double entry and excess paperwork with the incorporation of Quickbooks. RazorSync helps generate estimates, quotes, and invoices. It accepts mobile payments in the field for a more efficient billing cycle, manages cash flow, and more.
Q. What are the benefits of using RazorSync?
•RazorSync assists with scheduling, estimating, and invoicing.
•The tool integrates with QuickBooks and the accounting records are automatically updated.
•It is perfect for small to medium service businesses including HVAC, plumbing, electrical contractors, IT and computer repair, lawn care, pest control, security, appliance repair, property management, and more.
•It allows customers to manage their customers and field workers, schedule and dispatch workers, generate estimates, and more.
Q. What languages does RazorSync support?
RazorSync supports the following languages:
English
Q. Does RazorSync support mobile devices?
RazorSync supports the following devices:
Android, iPad, iPhone
Q. Does RazorSync offer an API?
Yes, RazorSync has an API available for use.
Q. What level of support does RazorSync offer?
RazorSync offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
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