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Sage 100 Reviews

Overall rating

4.1

/5

303

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.28/10

Reviews by rating

Pros and cons

Excellent customer support, excellent value for the money. Great for organizations with multiple entities - ability to switch between companies/work in different companies at the same time.
Having worked with a few erps, this is one of the cleanest UIs and has been a great experience with getting data out of it. The datacubes on the backend have been really good as well.
So far it has been great. I love you can put information in spread sheet.
Quite expensive, customer support is dire (when you can actually get anyone) and it’s quite difficult software to use if you are not trained in accountancy.
There was a serious lack of training from our implementation partners, they were not knowledgeable.
The transfer to Sage 100 was very frustrating. Part of the issue that made it so frustrating was caused by the company hired to help us with the transfer.
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303 reviews

Recommended

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Blake B.

Ecommerce & Consumer Products Manager

Mining & Metals, 11-50 employees

Review source

Overall Rating

Huge improvements over earlier Sage products

Reviewed 3 years ago

Transcript

Blake B.: Hi, my name is Blake. I'm a product manager for a company in the mining and metals industry,...

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Grace S.

Consumer Electronics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sage 100

Reviewed 3 years ago

Over all we are very happy with the software and support received.

Pros

We use Sage100 for AR, AP, invoicing, inventory and month end reporting. The software is rather easy to use and can be customize for your business needs.It is very easy to train someone to use SAGE 100. Another feature I like is that I can pull reports out into excel. Also the support given from the SAGE staff is high quality. Good software and support overall.

Cons

The only con to this software is, it is slow at times.

JS
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James S.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for a small growing business

Reviewed 3 years ago

There have been some nice improvements in the 18 years we have been using Sage 100/MAS90. It is not cheap, but gets the job done. They must continue to use customer feedback to make the right improvements to the software and not change features users heavily rely on.

Pros

Customer service has been great. They do everything they can to help resolve issues. Sage’s scalability has allowed the software to grow along with our needs. 3rd Party software works best if has partnered with Sage to get updates that allow for testing prior to a new update being released.

Cons

It seems that along with some enhancements you get when upgrading, you may lose some functionality such as when printing travelers that now require more steps to complete. Custom reports and integrations can be costly because a Sage reseller is needed for support.

AR
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Verified reviewer

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Many features, Poor execution

Reviewed 3 years ago

Many bells and whistles but too complicated for most users.

Pros

The production management module helps us keep track of all inventoried products and our built product. It can be easy to use if you know what you are doing. Being able to have different dates used per module is useful when you are able to use them properly.

Cons

There is a lot of background "stuff" that happens without you knowing. Also, unless you notice a discrepancy, the software will not tell you about it. We have had to rebuild the sort files in order to have the proper inventory show up. The software also gives errors often which requires you to redo the work you completed

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Ezechiel Narcisse A.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New Sage 100cloud software is great

Reviewed a year ago

I've been working with Sage 100cloud for the past 6 months. With my busy schedule and the number of clients I'm servicing, I don't have the time to keep track of all my business finances. Sage 100cloud is the perfect solution for me. I can track my cash in and out, see where I'm at with my payables and receivables and create reports for my accountant. I also use the supply chain module to track my suppliers and create an automated purchase order system. Sage 100cloud is a great solution for businesses that don't have time to keep up with their finances.

Pros

I was looking for a new cloud-based solution to manage my accounting and finances because my old program was not able to handle my business' complicated processes, and I found Sage 100cloud. This solution helps simplify your finances by providing a single source of data for items like cash management, financial procedures and supply chain management. You can manage your entire business from anywhere on any device, so I can check my finances from my phone or tablet.

Cons

I haven't really had any issues with this product so far.

AM
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Arthur M.

Gambling & Casinos, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Accounting Software

Reviewed 5 months ago
Pros

Used Sage 100 for over 10 years across 2 different businesses. It is the best overall Accounting software that I have used. It is highly customizable and offers all of the features necessary to successfully manage all aspects of our company.

Cons

CRM integration would be the best addition that could be added to Sage 100. A single point of access rather than different software.

AG
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Anneliese G.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sage 100c at the Non-Profit

Reviewed 4 years ago

I have used Sage for over 20 years and I am very impressed with how the system has evolved with the change in technology. As a new user it was easy to navigate and as an experienced user there is always more to explore.

Pros

Sage 100c is a user friendly software that integrates the accounting software and warehouse management. The integration helps with productivity and work flow. The partner software is well designed and helps with each module.

Cons

The base system needs to be customized at a cost.

fE
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ful E.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage 100 review

Reviewed 5 months ago

Good

Pros

It makes financial reporting easy, it makes stock management easy, it makes sales easy

Cons

Working from a distance with sage sometimes is very difficult especially when there is no internet connection

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Perry G.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Software is good, but the cloud is not

Reviewed 5 years ago
Pros

They have all the data and functionality we need, the reports are good, the speed of access is decent.

Cons

It is cloud based and we have to pay them every single day for the rest of our lives. We want to have our data local and this does not let us do it. Also, they are not updating the software with any new real features. They are treating it like they treated ACT, like a cash cow. No real improvments, just more money and less support.

MF
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Matthew F.

Internet, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Not a customer focused company

Reviewed 6 months ago

sales process we poor experience

Pros

The overall feature set was good and met expectations.

Cons

The sales process was rigid and not customer focused.

AG
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Anne G.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Practical for commercial enterprises

Reviewed 9 months ago

This software is the best ally of commercial companies for accounting management.

Pros

Manual and automatic bank reconciliation availableBilling capacity and management of outstanding payments and remindersFunctions for analysis of available production costs and costs

Cons

software a little general, too genericAlittle expensive

BW
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Bill W.

Electrical/Electronic Manufacturing, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Software that is easy to customize to fit your exact needs

Reviewed 6 years ago

All in all, this is a good product with options for growth as your business needs change.

Pros

Sage 100 Advanced ERP allows you to create data fields that are unique to your business and have the data flow through the various processes and data files. We have added over 100 fields to our invoicing forms, and the data flows from the sales order to the invoice, to the accounts receivable history. The data entry screens are easily modified to add any custom fields you need. The forms for printing...

Cons

Some of the processes are more complicated than they need to be. Recording pre-payments on A/R or A/P invoices is a prime example. The process for both should be re-evaluated, and the process should be the same for any pre-payment that needs to be recorded. Some of the module pricing doesn't make any sense. The asset module is way too expensive when compared to other options available.

CE
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CHERRY E.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EXCELLENT SOFTWARE

Reviewed 3 years ago

ALOT

Pros

EVERYTHING EASE OF WORKING .. BALANCING BOOKS

Cons

PAYROLL - YOU HAVE TO RUN 2 DIFFERENT PAY PERIODS SEPARATE

KT
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Kimberly T.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A Well Travelled Work Horse

Reviewed 4 years ago

Its a great product for the small business client looking for audit-compliance, reporting and a trust-worthy product without spending a lot. If mobility is not a huge concern for you and you want to keep your operating costs low, choose Sage 100.

Pros

Sage 100 is very well suited for financial record keeping, distribution management and reporting on these business operations. Functionally, it is very reliable and straight forward to use. It was the first accounting software I ever used in a professional setting and I continue to think in terms of the way items are processed in Sage 100. Because it has been around for decades, there is a substantial amount of knowledge available to new users by way of Sage City and the number of consultants available for support is also a huge asset. The subscription pricing makes it very simple to purchase and include as an operating cost for the lifetime of the business and there are great integrations available in the channel.

Cons

I wish there was a mobile app that gave access to the approval functions and other areas of the product that would be convenient when traveling away from the office - or even just working remotely. Remote accessing a server is very inconvenient and there are so many browser-based systems in business already. Sage 100 feels behind the times without this functionality.

JM
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John M.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good software. Has gotten better over time. Still room for improvement

Reviewed 3 years ago

I've been using Sage 100 for more than twenty years and it's a great tool most of the time. Databases were improved module by module several years ago and that made a huge difference in stability and reliability. Work flow is consistent across modules. Once you understand Sage's way of managing workflow, it translates to other software modules, so there is less to learn.

Pros

Full featured. Has what you need in most modules to run a typical company. Decent implementation of Paperless office. Print and linking PDF copies of most documents is great.

Cons

Workflow can be frustrating or cryptic in rare cases. Implementation of paperless office, particularly for PDF invoices and uploaded documents is really good, but not great. Needs better inventory work order management. Basic integration is terrible, GREAT integration is too full featured. We need something in between. Just a basic Work order process that actually works.

DM
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Denyse M.

Apparel & Fashion, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Moderately ok ERP

Reviewed 3 years ago

Having been administrators for multiple ERP systems, I found Sage 100cloud to be an entry-level ERP system with limited functionality for a company our size. It might have been ok when they first started with this ERP system, but the technology was too old compared to other systems and common sense functionality was not applied (for example, to change a bin location in inventory, a warehouse person would have to access the inventory maintenance screen whereby they could change costs or pricing or more; bin location changes should occur as a transaction record outside of the inventory maintenance screen).

Pros

Sage100c was relatively intuitive to use.

Cons

Data integrity was an issue. Our VAR was excellent but even when they couldn't assist and I had to contact Sage direct for assistance, even they struggled to resolve the data issue (in one case it had to do with correcting average costs on an item held in multiple warehouses).

RD
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Ross D.

Wholesale, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SAGE 100C - robust solution

Reviewed 3 years ago

Stable, well-built product with good interface and functionality. Good 3rd party customer support. Recent better pricing.

Pros

Complete end to end ERP solution with robust modules scaled for massive implementations - now fairly priced for smaller companies without the loss of functionality.

Cons

It is a full featured product that is clearly designed for large organizations with dozens of users. In a small company it is a bit burdensome as there are no quick transactions or shortcuts. The Crystal reporting suite is also full function - but it takes a true Crystal expert to easily create reports. There is no ability to quickly create an ad hoc report, and unless Crystal is your second language, it often takes too long to build a report for a single use.

MS
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Mary S.

Building Materials, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to teach new employees

Reviewed 3 years ago

The payroll program works very well with our time clock program. The AP and AR modules are easy to navigate.

Pros

Our program is very customized to our specific needs. We have several different price levels based on customer pricing and species pricing (for which type of lumber is used). It is very easy to teach new employees the proper procedures with this software.

Cons

For some reason, the program shuts down on its own. I've been told it's "because the user is clicking too often, which then confuses the software so it shuts down."

JL
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Jim L.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple to use, yet an accurate accounting tool

Reviewed 7 years ago

We are a mid size property management company located on the Northshore of Massachusetts. Our condominium client list is a composition of business and residential complexes. The Sage product gives us the flexibility to manage the day to day account activity, along with the accountability and flexibility to oversee the billing aspects which occur as a result of the various service request we receive daily. Our staff consist of management professions, account and billing personnel. Everyone in our organization has exposure to the Sage product even our administrative staff, who are often required to utilize the Sage product to verify client billing and invoices. It is a simple yet effective accounting and administrative product that works well for a company of our size.

Pros

Effective, yet simple to understand and utilize

Cons

Doesn't have the fancy looking categories. It's just plain and simple

VS
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Victoria S.

Media Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good, could be better

Reviewed 3 years ago

N/A

Pros

Themes capability is cool. Should be more available.

Cons

Job Cost lack of features. A/P not intuitive, e.g. voiding checks.

BK
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Brenda K.

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sage 100Cloud

Reviewed 3 years ago

Sage is a good product with an excellent support staff.

Pros

The product walks you through most of the modules with ease. It allows me to give ownership to the departments that work their modules and monitor their progress. Thankful for Sage University, bundling the training so that individuals get a better feel of what their use of Sage effects within the whole organization.

Cons

The number of redundant stops in updating. The lack of ability to reopen completed items like sales orders and work orders. The inability to utilize recurring invoicing through AR, as it does not have the capability of tying out the ship to address with sales tax.

BJ
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Brett J.

Wholesale, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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10+ Years of Sage in a mid-size manufacturing / distro environment

Reviewed 2 years ago

Sage has worked well for us for almost 10 years however as the company grows we find that we are "outgrowing" Sage and it can't keep up with our workload.

Pros

Sage is old and the core functionality is solid. It "just works" for most smaller companies

Cons

Sage really isn't intended for large / complicated environments. Once you've gone above 50 simultaneous users and add third party integrations for taxing, credit cards, warehouse management, etc... you'll notice lag in the system regardless of the hardware resources assigned to it.

BB
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Bernard B.

Logistics and Supply Chain, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Wholesale consumer products distributor

Reviewed 6 years ago

A Sage Business Partner who knows exactly how the company's processes function is the best option for support if multiple add-in modules are used.

Pros

Sage 100 Advanced ERP is fully functional for all steps in a wholesale consumer products process. The Reports Explorer allows custom detailed report writing to support general ledger balances. MAS Intelligence reporting uses an Excel BI add-in for financial reporting.

Cons

Standard reports require knowledge of Crystal Reports for customizing. Adding multiple third party modules such as Scanforce, Multi-Bin, etc. greatly complicates upgrades to new releases.

CS
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Christine S.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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It works

Reviewed 3 years ago

We have Sage 100c...not cloud.

Pros

What I like most about this software is that it's not worse. I've used worse, but I have definitely used better.

Cons

This software is not easily customizable. Some simple things that could be better are just a pain. For example, posting entries, one should never have to go through several steps to post every single time. I've worked with softwares where you can set it to the level of steps you want. If you want to print and post, you should be able to do that all in one step.

BE
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Brad E.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sports Industry

Reviewed 3 years ago

Sage 100 cloud has made it easier to track COVID refunds and losses by the ease to set up different accounts or departments to track those.

Pros

Sage Intelligence Reporting is amazing. We have a certain financial reporting format that we like to use and Sage Intelligence helped set up that format and allows for that template to be saved and simply push a button and your done.

Cons

Paperless office could be easier to search and pull up in the actual software for a detailed drill down view.

bs
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brittany s.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Small businesses with inventoy

Reviewed 6 years ago
Pros

Sage 100 is an awesome way to manage receivables, payables, payroll and inventory management. The customization modules help set up the software to fit your specific needs. I love the paperless office capabilities and the fact that I can pull up my reports within seconds.

Cons

My biggest issue is that it is not the most user friendly, in comparison to other similar software, I used in the past. It does take some time to become familiar with the products and the constant updating.