simPRO Software Reviews

Pros
I have tried all of them and this is truly cloud based, it keep all my suppliers, customers, employees and subcontractors details in one place and tracks all reminders like contracts and certificates and suppliers insurances and training need. The quoting system is the best we have used and it produces great looking quotes very easily. Once you have secured a project costing a job from labour to materials and subcontractors is effortless. We use it for jobs from £75 to £5m and everyone in our business loves it. It give you complete visibility on profit and costs. We also use it to create all purchase orders, subcontract orders and everyone in the business does there time sheet on it, my payroll now takes 60 minutes as opposed most of the day. We have saved more than the cost of this software in admin costs alone, the pricing model is great as you can kick off for just £70 per month. We all invoice and raise progress applications on it and do all our debt collection. We also manage our vehicle fleet, plant and have clients who log in to give us work and also monitor their assets we maintain. It has a task feature which is average and we don¿t use it for project management as there are much better free online soltuions for Gantt charts etc. It is very powerful and so will seem daunting for smaller companies And technophobes, but in reality I taught my 10 year old to use it in 5 mins. I used Trimble before this.

Cons
Word processing could be slicker but there is an easy Work around. Rest of bugs they have resolved, it gets constant updates and upgrades.

Rating breakdown

Pros
The system is very user friendly. I am able to log in all my prospects and keep an accurate record of all contacts, calls made emails sent and received. Attachments for all documents at your fingertips. Since many of my prospects have multiple sites, I can list each site with on-premises contacts for our scheduling and operations department. Nothing falls through the cracks. The training and assistance from the SimPro Staff is magnificent. SimPro professionals are outstanding. They conducted the training and made certain our team was comfortable with SimPro before leaving. For those of us who have basic technological skills, the help I received from SimPro is amazing. This is the type of staff who connects with me just to, "say hello and how are things going?" This is not too common in today's business environment. Clients are thrilled that during a meeting I can pull up Simpro and provide answers to all their questions. I recommend SimPro to anyone who is looking for a user friendly CRM that works.

Cons
I had to keep remembering to hit the save button following data input. Also, I had a bad habit of hitting the back key instead of cancel. Once I got over these it was smooth sailing.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Unlike a lot of other job management software we looked at, simPRO offers in-person training and live US support. The software itself is robust and offers plenty of functionality for our painting business, but it really comes down to the training and continued support. We looked at some cheaper options, and although training was an additional expense, it was worth every penny. Without the training, we would have been lost and unable to use the software. The trainers are great and keep training light and are knowledgeable business consultants. Highly recommend!!!

Cons
The user interface and dashboard are a bit dated, but I know the development team is working on updating in the future. Other than that, no complaints! SimPRO runs our whole painting business operations and workflows.

Rating breakdown

Pros
The system is user-friendly and very easy to navigate. They have a great support team that are always available. An open API has allowed us to link the system with other software like Xero, Ground Plan and especially Allsaved Mobile.

Cons
The schedule needs work.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The coherent integration of capabilities ' functionality across the full E2E process, from: initial customer contact; through estimating; execution (delivery); invoicing; seamless integration with Xero. Optimises workflow ' scheduling; reduces cost; reduces risk (audit trail; H'S); removes paper; removes duplication; increases transparency across the business; improves return on all assets ' resources (inventory; vehicles; skilled technicians). Love that it enables a large 'estate' of technical (installed) assets / equipment (v high value) to be managed, and scheduled for an ongoing programme of maintenance - is a huge value add for a technical service contractor to be able to offer this to an 'end-customer', who often has no means of effectively managing own asset register / 'estate'. Powerful MI to model, refine ' improve profitability job by job; by line of business.

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Pros
The project costings, scheduling and industry-specific features such as, CIS, supplier catalogs and asset management - makes it the ideal software for SMEs in this space. It's also the most comprehensive job costings app for Xero and QBO.

Rating breakdown

Pros
How much money it saves me. The level of efficiency and production I have because of simPRO is remarkable. The software is used be everyone in my office.

Cons
I was looking for a complete software solution for a while before I found simPRO. The only con is that they didn't come to the US sooner.

Rating breakdown

Likelihood to recommend: 10/10

Pros
SimPRO takes care of everything on the day to day of any project-oriented or and working order/repairs cycle.

Cons
Not super easy to use but they have a good training team. There are a lot of functionality that you will need to know. A good training process is a must.

Rating breakdown

Pros
Every thing is traceable, if you make a mistake you can easily fix it, being able to import and export information via csv files is time saving, it is a great compliment to Xero software

Cons
I would like to be able to go back a screen by pressing the back arrow. It would be good to be able to copy & paste jobs and cost centres when scheduling staff timesheets

Rating breakdown

Likelihood to recommend: 10/10

Pros
If there is one thing, to say, I like most about SimPro, it would have to be the ability to quote, create a scheduled job, and invoice that Job all in a matter of minutes compared to hand typing everything over and over again, or losing track of time. It's just simple.

Cons
There are minor things about SimPro that could use work, but overall there is nothing I can say I like least about the software.

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Pros
Easy to use lots of time-saving features , Staff learn very quickly . Great for sending customers reports / photos

Cons
Some days it runs a bit slow have to wait for jobs to update ,need to have a good internet connection

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Pros
Its easy to use, our staff can use it on the road. we can invoice same day. We can import supplier invoices directly into our cost centre

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Pros
I have found simPRO to be a very easy to use program. All our needs are looked after with the one product.

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Likelihood to recommend: 10/10

Pros
The amount of time reduced by using SimPro was amazing. Very effective software. We use it pretty much every day now, and it has made communication between administration and field workers much more simple.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to schedule my Service jobs and recurring jobs. Invoicing takes no time at all. Quotes are easy.

Cons
Inventory management is difficult in my business. Also forgot to hit save a few times and lost my quote. Learnt that lesson!

Rating breakdown

Pros
An extremely customisable tool which can be tailored to fit each business¿s requirements. It¿s modular design means you can build in as little or as much as you need.

Cons
It is a complex tool to set up at the start but that¿s why SimPro always support your implementation in the first week as part of the package.

Rating breakdown

Pros
Can not say we had any pro come from using simpro very much let down. Plenty of other software packages out there

Cons
Would not recommend to anyone to use. we operate as a commercial electrical company with 20 employees and it could not project manage our work.

Rating breakdown

Likelihood to recommend: 1/10

Pros
I like the functionality of the quotes and cost centers. It make the estimate easier to understand.

Cons
I would like to have more flexibility in the design of the page layouts. Currently the software is very limited.

Rating breakdown

Pros
Great for Flat Rate or Time & Materials, or both! Great equipment tracking, inventory tracking, allows custom fields, setup has a lot of choices to fit your needs, Great on-boarding and training team, Very user friendly, easy to navigate. Highly recommend.

Cons
I think with any software change, there is a lot of time spent up front in setting up. Plan on taking time to get setup and know that once you lay a great foundation, it will be well worth it.

Rating breakdown

Pros
Easy to use, office to field connectivity is great, absolutely love the product. Unbelievable what you can see in real time, job costing is top notch- very easy to see your profit and loss on every job. Even our customers are giving us great feedback on it!

Cons
In all honesty, I haven't really found one yet, but I've only been using the software a few months and I'm still I'm learning the product.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use, Able to update time sheets and look for jobs, I think that many companies will benefit from Simpro.

Cons
When it freezes up or doesn't load at all, its frustrating because i have to start all over again, simpro is overall a good website to use

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Rating breakdown

Likelihood to recommend: 10/10

Pros
Allows businesses to track profitability by Job and links with accounting software like Xero. However, real power is that it completely organises the business and deals with all the annoying admin. This allows a business to grow without adding the extra admin.

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