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Workflow Management Software with Chat/Messaging (2026) - Page 2

Last updated: April 2026

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113 software options

Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong workflow management features. You can automate assignments, status updates, tagging, and reminders to cut manual work. Monitor SLAs, escalate when needed, and use canned responses for FAQs so teams can provide on faster resolutions.

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Hive logo

Where projects and teams come together.

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We help teams move faster. Hive is the world's first democratic project management platform built for workflow management.

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Rocketlane logo
Category Leaders

A client-centric, next-gen PSA tool

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Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system.

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ProjectManager logo

Award-Winning Project Management Software

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ProjectManager is an award-winning project and work management software solution designed to empower teams and improve collaboration.

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ProofHub logo

All-In-One Project Management and Team Collaboration Tool

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ProofHub is a cloud based project management and collaboration software built to simplify the communication between teams & projects. You can achieve the better work satisfaction and bring down the project delivery time.

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Mattermost logo

Open source workplace messaging for web, PCs & phones

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Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

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Zoho Cliq logo

Cloud-based software for team collaboration & communication

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Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow CSM's workflow management feature streamlines customer service by automating manual processes, improving agent efficiency, and reducing response times. The feature enables businesses to define and manage workflows, automate case routing, and track case progress from creation to resolution

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TeamDynamix logo

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

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Axonify logo

How the frontline learns, connects and gets things done.

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Integrate training and tasks into the daily flow of work. Assign, verify and monitor frontline tasks without workflow disruption.

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Bordio logo

Work management platform for organizing projects and tasks

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Bordio redefines team productivity. It's a new work management app with integrated task management, project planning, and real-time collaboration tools. It's an all-in-one solution for organizing daily tasks, scheduling meetings directly, and managing team workloads without switching to other tools.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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SmartDraw logo

Precise floor plans and diagrams without CAD complexity

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SmartDraw makes professional drawings and diagrams accessible to everyone. Create workflow diagrams, process flow charts, and more in minutes with SmartDraw's easy to use workflow diagram software.

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Clustdoc logo

Customer onboarding software for modern businesses

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Clustdoc Digital Client Onboarding Software provides your team with complete solutions to scale your onboarding process: from collecting customers information, delivering supporting documents, signing contracts, to verifying client’s identity.

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Collaboard logo

GDPR compliant online whiteboard with self-hosting options

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Swiss online whiteboard software for creative and interactive collaboration to bring your online meetings, and workshops to the next level. The software is GDPR-compliant, and the data is hosted securely in NL and Switzerland. You can also self-host the data on-premises or in your cloud.

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LaunchBay logo
Category Leaders

Client Experience Platform

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LaunchBay is the client experience platform for B2B service providers and agencies. Branded client portals, workflow automation, task management, time tracking, and real-time project visibility — all in one platform your team and clients will actually use.

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Text Blaze logo

Create smart templates and insert them anywhere

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Eliminate repetitive writing tasks by creating smart templates and inserting them anywhere using keyboard shortcuts.
Templates are no-code mini-productivity apps that can automate various repetitive tasks.

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FURIOUS logo

All-in-one ERP built for agencies and consulting firms

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Furious is the all-in-one ERP built for agencies, consulting firms, and professional services companies.

Replace up to seven disconnected tools and centralize all your operations — CRM, quoting, project management, time tracking, and finance — in a single real-time platform.

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Beehome logo

People management and corporate communication tool

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Beehome is a people and business process management system focused on improving companies' internal communication. The tool enables users to create a library of corporate videos and learning content, publish feedback surveys, share institutional news, and more.

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Fieldguide logo

AI Platform for Advisory and Audit

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Fieldguide's AI Platform for Advisory and Audit is built for practitioners by practitioners. The AI-powered software helps clients and teams streamline any type of engagement, including SOC 2, PCI, HITRUST, and more.

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HighQ logo

Cloud-based legal case management tool for legal teams.

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HighQ's intelligent solution combines automated workflows, document automation, and secure collaboration to transform the way professionals work and engage with clients and colleagues.

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YOOBIC logo

The digital workplace for your frontline teams

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The leading AI-powered retail operations platform helping global brands drive operational excellence and performance.

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SmartSuite logo

Any Project. Any Process. One Platform.

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SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.

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iTacit logo

Workforce communication software to engage & train employees

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iTacit is a workforce communication software that enables businesses in the healthcare, banking, and manufacturing industries, as well as public sector organizations, to manage employee communications, recruiting, onboarding, engagement, training, and more.

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Lytho Workflow logo

Creative Operations, Simplified.

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Creative Operations, Simplified.

With Lytho, everything - projects, feedback, assets, and more - is in one place. So your team can stop micromanaging tasks, chasing stakeholders, and clicking through folders. And start creating work that wows.

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