App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Field Service Management Software with Self Service Portal

Last updated: November 2024

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

Key Features of Field Service Management Software

Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024

  • Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
  • Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
  • Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
  • Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
  • Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
1 filter applied


Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


182 software options

Sponsored

Housecall Pro logo

Field Service Management App

visit website
Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools via a user-friendly platform. Easily automate tasks, streamline workflows, communicate with customers in real time, collect data, and more.

Read more about Housecall Pro

Users also considered
ServiceTitan logo

Management Software for Service Contractors.

visit website
ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

Read more about ServiceTitan

Users also considered
Zuper logo

Field Service, Your Way!

visit website
Zuper is the most flexible and comprehensive field service management platform that streamlines your operations and improves your workforce.

Read more about Zuper

Users also considered
Jobber logo

Quote, schedule, invoice, automate and get paid faster.

visit website
Jobber’s software helps home service businesses stay organized and deliver excellent customer experiences. With AI tools like Jobber Copilot and automated marketing features, you’ll save time and provide 5-star service. Join 250K+ pros and get started today!

Read more about Jobber

Users also considered
Service Fusion logo

Easy. Powerful. Mobile. Field service management software.

visit website
Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

Read more about Service Fusion

Users also considered
Fieldmagic logo

Field Service Management, Maintenance Management & CRM

visit website
Fieldmagic is a complete and mobile field service platform designed for fire services, electrical, plumbing, security & maintenance, and HVAC industries

Read more about Fieldmagic

Users also considered
Commusoft logo
Category Leaders

All-in-one job management software for field service

visit website
Commusoft, trusted by 10,000+ contractors, streamlines operations for apartments, hotels, and offices. Equip your team with advanced service contracts, PPM, and SLA capabilities. Our self-service portal reduces admin work, while automation, lead conversion, and profitability insights drive growth.

Read more about Commusoft

Users also considered
Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

visit website
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

Read more about Salesforce Service Cloud

Users also considered
ServiceWorks logo

All In One. Effortless. Accessible. Cloud Based Solution

visit website
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

Read more about ServiceWorks

Users also considered
Synchroteam logo

Field service management software. Live support. Free trial.

visit website
Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and mapping. Live support and mobile application available.

Read more about Synchroteam

Users also considered
ServiceM8 logo

We're for small business

visit website
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.

Read more about ServiceM8

Users also considered
Kickserv logo
Category Leaders

#1 Most User-Friendly Software to Run a Service Business

visit website
Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running Jobs from the Field, Time Tracking, Dispatch Mapping, Invoices, Payments and More! Fully integrated with Quickbooks. Award-Winning: Most User-Friendly and Most Affordable.

Read more about Kickserv

Users also considered
Less Paper logo

Cloud-based customized field service management software.

visit website
Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create & track custom digital work orders quickly while scheduling & dispatching them efficiently.

Read more about Less Paper

Users also considered
InsightPro logo

Sales & installation, warranty & field management software

visit website
InsightPro is a sales, installation and warranty management software designed to help manufacturers streamline and manage the overall warranty claims process, from beginning to end, with tools for quotes, invoices, customer management, claims management, purchase orders, real-time reports, and more.

Read more about InsightPro

Users also considered
ServiceTrade logo

Software for commercial mechanical and fire contractors.

visit website
ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

Read more about ServiceTrade

Users also considered
FieldAx logo

Field Service Management Software

visit website
FieldAx is a cloud-based field service management tool for various size of companies across a range of industries, built on the Force.com platform. FieldAx contains all the tools needed for job scheduling, task management, and service tracking.

Read more about FieldAx

Users also considered
Method:Field Services logo

Field service management software from the #1 QuickBooks CRM

visit website
Method:Field Services is designed to help businesses streamline various field service operations, from job scheduling to invoicing. Technicians can use the mobile application to plan routes, track job progress, create estimates, and update the status of work orders. Managers can create and email invoices from mobile devices after job completion, process online payments, and sync transactions with QuickBooks.

Read more about Method:Field Services

Users also considered
Bella FSM logo

Web-based field service management software

visit website
Bella is an online field service management software offering features such as dispatching, scheduling, work order management, inventory tracking, and invoicing

Read more about Bella FSM

Users also considered
Prism Visual Software logo

Route optimization and distribution management software

visit website
Prism Visual Software is a cloud-based route planning and distribution management solution designed to help businesses streamline inventory, accounting, and field service operations on a centralized platform. Supervisors can maintain a record of available equipment inventory, schedule service maintenance, and avoid stockouts via threshold notifications.

Read more about Prism Visual Software

Users also considered
Field Force Tracker logo

All-in-one field service management solution

visit website
Field Force Tracker is a cloud-based field service management software which offers a range of features for customer, vendor, and employee management, job scheduling and dispatch, work orders, equipment maintenance, time tracking, contract and warranty management, accounting, reporting, and more

Read more about Field Force Tracker

Users also considered
Quickbase logo

No-code collaborative work and project management platform.

visit website
Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.

Read more about Quickbase

Users also considered
Odoo  logo

Full Suite of Integrated Business Apps

visit website
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

Read more about Odoo

Users also considered
Dynamics Mobile logo

A van sales mobile solution for Dynamics 365 ERPs

visit website
Dynamics Mobile solution is a cloud serverless platform that runs integrated mobile and web (a.k.a. backend) business applications regardless of the actual cloud provider. The apps for Dynamics Mobile can be developed by anybody who knows about typescript and HTML.

Read more about Dynamics Mobile

Users also considered
Dusk FSM logo

Your single pane of glass for field service management

visit website
If you are sending individuals and teams to customer locations, then Dusk Field Service Management will make it easier for you to schedule, dispatch, track, and invoice work every day. Dusk FSM is Field Services Management reimagined!

Read more about Dusk FSM

Users also considered
Visual Planning logo

Resource management, scheduling, & planning software

visit website
Visual Planning is a resource planning and scheduling software that empowers users to create, manage and update their schedules easily and efficiently. Features within Visual Planning include construction scheduling, project management, human resource management, CRM and more.

Read more about Visual Planning

Users also considered