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Deltek Polaris
5
146
4
58
3
8
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Professional services automation software for the IT sector
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Deltek Polaris - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Deltek Polaris overview
What is Deltek Polaris?
Deltek Polaris is PSA software for IT & consulting firms that brings people, projects, time, skills, billing, and revenue recognition together in one application — giving teams the speed to adjust plans quickly, the clarity to see risks early, and the control to protect margins as work happens. Built on the Deltek intelligent platform and designed for the way project-based teams operate, Polaris replaces disconnected tools and manual workarounds with industry-tuned intelligence and governance built in at every stage of the project lifecycle — plan, execute, and analyze.
Use cases:
- Staff projects using skills, certifications, availability, and workload without
spreadsheet handoffs
- Capture project time automatically from 100+ work apps and collaboration
tools
- Track project financials, billing status, and revenue recognition in real time
- Surface delivery risks early and act before schedules slip or budgets overrun
- Automate invoicing and manage revenue recognition against contract terms
and milestones
- Forecast resource demand and capacity the moment opportunities convert to
active work
Key Features:
- Intelligent Timesheets by Dela — automated time capture from 100+ apps via ZeroTime (TM)
- Skill-based resource matching with certification, availability, and workload controls
- Project risk scoring with automated alerts for scheduling, cost, and workload issues
- Automated billing, invoicing, and rules-driven revenue recognition (ASC 606 /IFRS 15)
- Dashboards and analytics with BI connectors (Tableau, Power BI)
- Out-of-the-box integrations with ERP, CRM, and HRMS systems
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Deltek Polaris’s user interface
Deltek Polaris review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Deltek Polaris?
Reviewers indicate Polaris PSA is user-friendly, with many finding it intuitive for managing timesheets, project tracking, and billing. They appreciate the responsive and knowledgeable customer support, frequent customization options, and the flexibility to adapt the system to their business needs. They value the ability to generate detailed reports and integrate with accounting tools, which streamlines payroll and invoicing processes.
Some say reporting can be complex to customize, and they occasionally encounter issues with timesheet approvals or project setup. They mention pricing is higher than some alternatives, and a few note technical glitches or limited export options in reporting.
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Who uses Deltek Polaris?
Based on 212 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Deltek Polaris's key features
Most critical features, based on insights from Deltek Polaris users:
All Deltek Polaris features
Features rating:
Deltek Polaris alternatives
Deltek Polaris pricing
Pricing plans
Pricing details:
User opinions about Deltek Polaris price and value
Value for money rating:
To see what individual users think of Deltek Polaris's price and value, check out the review snippets below.
Dave L.
Senior Consultant
Ali A.
Customer Specialist
Deltek Polaris integrations (14)
Deltek Polaris customer support
What do users say about Deltek Polaris customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Deltek Polaris customer support.
Widely noted by reviewers, customer support is highly responsive, often providing quick resolutions even outside regular hours.
A large number of users appreciate the knowledgeable, friendly, and professional support team that goes above and beyond to help.
Common user feedback highlights the convenience and effectiveness of live chat and remote support channels.
The majority of users find it easy to contact support and consistently receive clear, thorough answers to their questions.
Support options
Training options
To see what individual users say about Deltek Polaris's customer support, check out the review snippets below.
“Support and presence of Vendor”
Brigitte J.
IT manager, business applications
“They are very good at providing quick and helpful support when necessary.”
Meredith B.
Administrative Assistant
Deltek Polaris FAQs
Q. Does Deltek Polaris support mobile devices?
Deltek Polaris supports the following devices:
iPad, Android, iPhone
Q. What level of support does Deltek Polaris offer?
Deltek Polaris offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat


















