MarketBox Reviews

MarketBox easily allows our instructors to set their preferred travel zones, availability, and manage their bookings whether it’s online or via the mobile app. This keeps them more engaged, decreasing turnover, minimizing back and forth logistics issues with our support team, and allowing our team to focus on building customer demand/revenue. The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate. It seems like every month at least one major improvement is announced that helps make our team’s jobs easier. Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.

The admin portal could have better UX. But what it lacks in design, it makes up for in power.

We're so glad to hear that you've been having a great experience with our MarketBox software! We're continuously adding new features so it will continue to be an even more powerful tool!

I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

MarketBox includes great capabilities that work for our business (private home swimming lessons) and solves many problems we were facing with our old system. We have a lot of part time workers. Instructors have the ability to add multiple travel zones that include different service types and schedules, allowing them to accept bookings in advance conveniently. When an instructor can’t accept a booking, MarketBox will even send out a job request to other instructors in the area to see who can accept it, so that we can get our instructors more jobs, and keep clients happy with a good matching instructor. Additionally, client bookings can be confirmed via text message rather than logging in to the account online or on the mobile app (resulting in quicker response times).

The availability section needs improvement. Some Instructors have difficulty understanding the functionality at times. Image size of the profile picture has to be less than 100kb.

I would not have begun my mobile swim lesson/lifeguarding company if not for MarketBox. Every function needed to operate a successful MOBILE company has been thought of. The customer service is exceptional. There is a learning curve as with any new software and they are there for you every step of the way. All of the instructors said the app is great, easy to use and extremely efficient with the scheduling. Having multiple travel zones, being able to have a different cost per package is extremely useful in determining cost for the demographic.

Honestly nothing! The Help feature has been hugely beneficial.

I love how versatile MarketBox is, our instructors have the flexibility to manage their schedules, block times they're not available and set the services they offer and the areas they serve. They also can accept bookings through text and email which saves them time and reduces the number of missed bookings.

The booking flow could use more flexibility in choosing the appointment dates and times.

Love how user friendly it is. Really easy to setup.

Wish there were more features but I know those are coming

The Scheduling system saves me so much time. Automated confirmations and reminders are important for clients and employees.

I don’t have any complaints. Blocking times is easy, scheduling services in different travel zones is the only service I have found that does this well.

Actually, the customer service is incredible. While you will find something similar, you wont find one with better customer service. Highly, Highly recommend them :)

Honestly, our team loves it. There is nothing to say we really dislike.

Very useful for managing bookings, schedules & project site visits areas through a mobile app & platform I hope to get to use the most of its features

saving my time & cash and helped to be always in time