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Online Point of Sale (POS) software solution for restaurants
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
454
Starting from
69
Per month
Per Feature
Value for money contenders
Functionality
4.4
/5
454
Total features
49
8 categories
Functionality contenders
Overall Rating
4.6
/5
454
Positive reviews
344
66
20
10
14
CS
Carmen S.
CM
Corey M.
DK
Diane K.
am
andrew m.
TL
Tia L.
BM
Braden M.
Overall rating contenders
Allison S.
Verified reviewer
Restaurants, 11-50 employees
Used daily for 1-2 years
Review source
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I enjoy that there is 24/7 customer support with any issues. (love the new text feature)
I like that I can access it anywhere remotely to make changes, add menu items, and view sales.
I don't like the new update. I feel the original version is easier to use.
Kevin S.
Restaurants, 11-50 employees
Used daily for 2+ years
Review source
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A++++++++++++++++++ System and customer service!!!
The accessibility, functionality, storage and speed of the system in general. THE SEARCH BAR OMG!!!!
The chip readers inconsistency. The inability to be able split items more than 1 in a time.
Aaron M.
Restaurants, 1-10 employees
Used daily for 1-2 years
Review source
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Very solid, they have earned my respect and trust. I have appreciated the help getting everything going and the simplicity that the software provides.
Cake is an easy software to understand and use. Compared to Toast or Square the setup is straightforward, the interface is clean and the POS equipment is very high quality. Reports are instantly available, customer service is top-notch, and transactions are smooth and hassle free.
Customizing the online ordering screen as well as the second screen for the POS. Both are very limited and don't allow me to alter font, or layout/style. I'd like to represent my image better and I can't do that if I can't alter the fonts and add graphics.
Allen P.
Restaurants, 11-50 employees
Used daily for 2+ years
Review source
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Horrible
This company has gone completely down hill after being sold to Mad Mobile.
Almost impossible to get someone on the phone
Amanda S.
Food & Beverages, 1-10 employees
Used daily for 2+ years
Review source
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CAKE is excellent. We've had great customer service when we had questions or issues...and our software and hardware have worked GREAT for the past 4.5 years!
We love that each employee can easily enter and track orders, as well as clock in & out! That coupled with the awesome real-time reports available make this an unbeatable product!
We have a small frustration with how the POS screen aligns the option buttons in ordering windows. It takes us a few minutes to adjust after we change menu items, but is not a big issue.
Q. What type of pricing plans does CAKE POS offer?
CAKE POS has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Q. Who are the typical users of CAKE POS?
CAKE POS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does CAKE POS support?
CAKE POS supports the following languages:
English
Q. Does CAKE POS support mobile devices?
CAKE POS supports the following devices:
iPad
Q. Does CAKE POS offer an API?
No, CAKE POS does not have an API available.
Q. What other apps does CAKE POS integrate with?
CAKE POS integrates with the following applications:
7shifts, CAKE POS, PayPal, Restaurant365, QuickBooks Online Advanced, Xero
Q. What level of support does CAKE POS offer?
CAKE POS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)