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CAKE POS

Online Point of Sale (POS) software solution for restaurants

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CAKE POS Pricing, Features, Reviews and Alternatives

CAKE POS product overview

Price starts from

69

Per month

Per Feature

What is CAKE POS?

CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.

Key benefits of using CAKE POS

  • CAKE Point of Sale promises web-based software support for touchscreen hardware and intuitive touch, swipe operations for taking orders quickly and accurately.

  • Waiting lists are a cinch and efficient with real-time floor maps and customized table management to accurately provide wait times and text your guests when it's time to be seated – all deployed via CAKE Guest Manager’s iPad support.

  • CAKE Market offers integrations and partnerships with popular third-party services and systems including PayPal, QuickBooks, Xero, Orca, 7Shifts and ChefTab.

  • Reporting and analytics features provide real time feedback on restaurant performance, optimized for all devices, giving a valuable overview on demand and waiting times etc.

  • Transparent pricing with no hidden or monthly fees — just a flat 2.5% processing premium per transaction no matter the credit card.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    Phone Support
    24/7 (Live rep)

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    CAKE POS pricing information

    Value for money

    4.5

    /5

    454

    Starting from

    69

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    CAKE POS features

    Functionality

    4.4

    /5

    454

    Total features

    49

    8 categories

    Most valued features by users

    Inventory Management
    Reporting & Statistics
    Multi-Location
    Point of Sale (POS)
    Order Management
    Activity Dashboard
    Alerts/Notifications
    Reporting/Analytics

    CAKE POS users reviews

    Overall Rating

    4.6

    /5

    454

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.3/10
    Rating distribution

    5

    4

    3

    2

    1

    344

    66

    20

    10

    14

    Pros
    Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.

    CS

    Carmen S.

    I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.

    CM

    Corey M.

    Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.

    DK

    Diane K.

    Cons
    Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.

    am

    andrew m.

    Sometimes it's hard to get support on the phone when something does go wrong.

    TL

    Tia L.

    The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.

    BM

    Braden M.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Review of CAKE

    Reviewed 2 years ago

    I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

    Pros

    I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

    Cons

    I don't like the new update. I feel the original version is easier to use.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    CAKE is simply the BEST

    Reviewed 9 months ago

    A++++++++++++++++++ System and customer service!!!

    Pros

    The accessibility, functionality, storage and speed of the system in general. THE SEARCH BAR OMG!!!!

    Cons

    The chip readers inconsistency. The inability to be able split items more than 1 in a time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Cake(MadMobile) POS Review

    Reviewed a month ago

    Very solid, they have earned my respect and trust. I have appreciated the help getting everything going and the simplicity that the software provides.

    Pros

    Cake is an easy software to understand and use. Compared to Toast or Square the setup is straightforward, the interface is clean and the POS equipment is very high quality. Reports are instantly available, customer service is top-notch, and transactions are smooth and hassle free.

    Cons

    Customizing the online ordering screen as well as the second screen for the POS. Both are very limited and don't allow me to alter font, or layout/style. I'd like to represent my image better and I can't do that if I can't alter the fonts and add graphics.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Beware of CAKE POS

    Reviewed 2 months ago

    Horrible

    Pros

    This company has gone completely down hill after being sold to Mad Mobile.

    Cons

    Almost impossible to get someone on the phone

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great System...WORTH every penny!

    Reviewed 4 months ago

    CAKE is excellent. We've had great customer service when we had questions or issues...and our software and hardware have worked GREAT for the past 4.5 years!

    Pros

    We love that each employee can easily enter and track orders, as well as clock in & out! That coupled with the awesome real-time reports available make this an unbeatable product!

    Cons

    We have a small frustration with how the POS screen aligns the option buttons in ordering windows. It takes us a few minutes to adjust after we change menu items, but is not a big issue.

    CAKE POS FAQs and common questions

    Q. What type of pricing plans does CAKE POS offer?

    CAKE POS has the following pricing plans:
    Starting from: $69.00/month
    Pricing model: Subscription


    Q. Who are the typical users of CAKE POS?

    CAKE POS has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does CAKE POS support?

    CAKE POS supports the following languages:
    English


    Q. Does CAKE POS support mobile devices?

    CAKE POS supports the following devices:
    iPad


    Q. Does CAKE POS offer an API?

    No, CAKE POS does not have an API available.


    Q. What other apps does CAKE POS integrate with?

    CAKE POS integrates with the following applications:
    7shifts, CAKE POS, PayPal, Restaurant365, QuickBooks Online Advanced, Xero


    Q. What level of support does CAKE POS offer?

    CAKE POS offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)

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