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Chili Piper
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meeting lifecycle automation platform for revenue teams
Table of Contents
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Chili Piper - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Chili Piper overview
What is Chili Piper?
Chili Piper is a demand conversion platform that helps sales teams automatically schedule appointments with leads. The platform consolidates chat, routing, and scheduling functionalities into a single solution, enabling businesses to instantly turn inbound leads into qualified meetings. The platform's advanced scheduling capabilities, known as ChiliCal, allow sales representatives to easily insert availability into emails and book meetings on a unified interface. The system automatically rearranges schedules to accommodate priority meetings. Chili Piper's form concierge feature qualifies, routes, and schedules prospects directly from web forms, while the concierge live functionality connects prospects through live calls. The distro module automates record distribution based on complex rules and CRM ownership, optimizing speed-to-lead. The handoff solution streamlines the assignment and scheduling between sales development representatives and account executives. Chili Piper's unified platform approach provides shared routing logic, consolidated reporting, and lower overall costs by consolidating multiple demand conversion tools into a single solution. The platform offers real-time lead qualification and routing, automated reminders and rescheduling, and the ability to record every customer interaction directly in the CRM.
Who uses Chili Piper?
By industry, Chili Piper reviewers are most commonly professionals in computer software (29%). The most frequent use case for Chili Piper cited by reviewers is appointment scheduling (66% of reviewers).
What are the most popular integrations for Chili Piper?
The Chili Piper integration most frequently cited by reviewers is Salesforce Sales Cloud, a CRM product rated 4.6 out of 5 for its integration with Chili Piper.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Scheduling
Coordination
Responsiveness
Reliability
Chili Piper’s user interface
Chili Piper pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.2
Customer support
4.4
Reviews sentiment
What do users say about Chili Piper?
Users say Chili Piper streamlines meeting scheduling, automates calendar invites, and reduces administrative work, making it easy to book appointments and manage leads. They appreciate its robust integrations with Salesforce, Google Calendar, and email, along with customizable workflows and templates that improve team efficiency and response times. Some find the interface intuitive and user-friendly for both admins and individual users.
Reviewers report occasional bugs, technical issues, and a learning curve with advanced customization. They indicate that customer support is generally responsive and helpful, though some experience delays or inconsistent assistance. Some mention challenges with calendar syncing, time zones, and lead routing.
Select to learn more
Who uses Chili Piper?
Based on 131 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Chili Piper's key features
Most critical features, based on insights from Chili Piper users:
All Chili Piper features
Features rating:
Chili Piper alternatives
Chili Piper
Starting from
22.5
/user
Per month
LeadSquared
Starting from
No pricing info
Salesforce Sales Cloud
Starting from
25
Per month
Marketo Engage
Starting from
No pricing info
Chili Piper pricing
Value for money rating:
Starting from
22.5
/user
Per month
User opinions about Chili Piper price and value
Value for money rating:
To see what individual users think of Chili Piper's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Todd K.
Director of Global Field Sales
Chili Piper integrations (56)
Integrations rated by users
We looked at 131 user reviews to identify which products are mentioned as Chili Piper integrations and how users feel about them.
Integration rating: 4.5 (6)
“Incredibly inconsistent and even produced duplicate entries when creating new opportunities much of the time.”
Christopher R.
Head of Global Revenue Development
Integration rating: 4.3 (4)
“Often had duplicate events created and sent to prospects alike when setting new meetings.”
Christopher R.
Head of Global Revenue Development
Integration rating: 5.0 (1)
“it is essential that we received notifications for warm leads and for urgent customer requests like retention. ”
Noime T.
Customer Success Manager
Integration rating: 4.8 (4)
Integration rating: 4.0 (3)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Chili Piper customer support
What do users say about Chili Piper customer support?
Customer support rating:
We analyzed 25 verified user reviews to identify positive and negative aspects of Chili Piper customer support.
A large number of users highlight Chili Piper's customer support as responsive, helpful, and professional.
Multiple users mention the support team is quick to answer questions and proactively addresses issues.
A limited number of users report difficulty reaching support, citing unresponsiveness and lack of availability.
Support options
Training options
To see what individual users say about Chili Piper's customer support, check out the review snippets below.
“ChiliPiper helped us customize it's functionality to fit our specific business need, and the customer support was very helpful and professional.”
ben k.
Sales Operations Analyst
“Additionally, their CSM support team always responds quickly and is able to answer all the questions that I have.”
Kelly D.
Sales & Marketing Operations Manager
“The inability to easily engage with the customer support team compounded the disappointment. When I sought answers to my questions, the team was elusive and unresponsive, leaving me stranded in a sea of uncertainty.”
Christopher R.
Head of Global Revenue Development
Chili Piper FAQs
Chili Piper has the following pricing plans:
Starting from: $22.50/month
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using Chili Piper?
Q. Who are the typical users of Chili Piper?
Chili Piper has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Chili Piper support?
Chili Piper supports the following languages:
English
Q. Does Chili Piper offer an API?
No, Chili Piper does not have an API available.
Q. What other apps does Chili Piper integrate with?
Chili Piper integrates with the following applications:
Tray.io, InsideView, HubSpot Marketing Hub, Microsoft Outlook, Titan Forms, Webex Suite, Formstack Forms, Leadspace, RingCentral Video, Breeze, Zapier, Instapage, Navattic, Gmail, Unbounce, Google Workspace, Sendoso, ClickFunnels, Outreach, Zoom Workplace, Gong.io, Microsoft Teams, SalesLoft, Drift, Gravity Forms, Chameleon, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Postal, Okta, Slack, Microsoft 365, GoTo Meeting, Act-On, trumpet, Leadpages, Google Calendar, Candu, Yesware, Twilio, Marketo Engage, FrontSpin, Digioh, Oracle Eloqua Marketing Automation, Intercom, Conversica
Q. What level of support does Chili Piper offer?
Chili Piper offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
