Chorus is great for new hire training. We put together a playlist of call snippets and are able to highlight best practices and learning experiences.
It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve.
Chorus is very helpful from a Marketing perspective since we can gain a lot of valuable insights quickly to apply to messaging by listening to customer and prospect calls.
I dislike that there a two different buttons to share and add a clip to a playlist.
Sometimes prospects can get scared if they think the conversation is being recorded.
It is a little trickier than other platforms to find analytics on calls.