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ClickPoint

Lead Management for Call Centers and Sales Teams

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ClickPoint Pricing, Features, Reviews and Alternatives

ClickPoint product overview

Price starts from

65

/user

Per month

What is ClickPoint?

Nurture your valuable leads, instantly route them to your sales teams, improving contact rates, creating more conversations and closed deals.

Key benefits of using ClickPoint

In order to improve sales you need a best of breed lead management solution that can integrate with anything. ClickPoint will ensure you get the best leads flowing to the best sales agents in real-time, improving sales in 30 days or less. ClickPoint is the only solution that includes Scoreboards, email marketing, CRM, and real-time lead distribution in one system. ClickPoint also provides an enterprise software development team to assist with integration of all internal applications. How many SaaS companies do you know of that provide custom development? ClickPoint has a great track record of helping small and large clients improve sales efficiency. By providing a great solution matched with stellar customer support and nimble development resources.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

ClickPoint pricing information

Value for money

4.8

/5

19

Starting from

65

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ClickPoint features

Functionality

4.4

/5

19

Total features

103

13 categories

Most valued features by users

Contact Management
Third Party Integrations
API
Activity Dashboard
Reporting & Statistics
Data Import/Export
Lead Management
CRM

Functionality contenders

ClickPoint users reviews

Overall Rating

4.6

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

14

5

0

0

0

Pros
Support team is fantastic. The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly.
AvatarImg

Talya L.

I have been working with Sales Ex over the past months and have nothing but praise. Their product is simply amazing but most importantly is the customer service is second to none.
AvatarImg

Scott S.

The product itself is awesome, as it can do things most other software companies are still thinking of doing. The best part of the product is that it is secure and very easy to use.

SR

Steve R.

Cons
Have a general sense of your sales/workflow before setting everything up in the CRM to avoid having to make changes in the future.

AD

Adam D.

Lack of reporting functionality. My support team has been really good at trying to get us what we need, but the lack of reporting functionality is holding us back a little.

TB

Tony B.

I also don't like the way in Push Distribution, you can't see Lead Source fields. That should be option based on the discretion of the administrator.

GM

Greg M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great System for Great Value

Reviewed 3 years ago

Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly.

Pros

Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and easy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance.

Cons

User reporting needs improvement and integrations with other systems would make looking at data easier.

Vendor response

Talya, thank you so much for your review and great feedback. We look forward to providing more features based on customer feedback. We do have several initiatives underway to add more integrations and a new lead prioritization screen that will allow you to look at your lead data in a whole new way. I will keep you posted or you can check the Help Center tab for new updates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Simplicity at its finest

Reviewed 3 years ago

The reminders and workflows make working with potential clients seamless.

Pros

SalesExec is very simple to use. Even someone who has never used a CRM has learned how to use it in short time. The display is simple and not cluttered. The support behind the product is incredible. Whenever we submit an inquiry we have a response quickly with a resolution in a very timely manner.

Cons

There are a few items that I wish the end user could customize instead of having to have someone from SalesExec involved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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overall, I like it.

Reviewed 10 months ago

the process and way it generates leads is pretty helpful seeing that I'm not savvy when it comes to that side of things, especially when it comes to the price of leads. the options they give helps to narrow things down so you can get the best leads for your budget.

Pros

I love the look of the software, its organized and once you get familiar with how it works and you use it correctly I'm pretty sure you will see improvements

Cons

Considering what I was using before, this was a big improvement on it so its hard for me to complain. Going through the setup is a tiny bit challenging, but I am sure that's just a me thing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great experience with SalesExec software and staff

Reviewed 3 years ago

We have been able to streamline our leads distribution, leads transferring, and reporting while cutting down significantly the time between receiving the customer's lead and contacting them which has improved our lead to show conversion rates.

Pros

The expansiveness and customization capabilities. Our company had unique and specific lead management and workflow requirements that were 100% being administered manually before migrating over to SaleExec. SalesExec's team and account representative 'worked with our management team and mostly took our entire manual process and automated it within SalesExec.

Cons

Would like to see more integrations with other software and saas solutions moving forward.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Used for call center

Reviewed 3 years ago

It's been great for our call center. Leads are called quickly and it has really just saved us a ton of time and money. Being able to hire less people and make them more productive has been a huge help to our call center

Pros

It is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads.

Cons

Lack of reporting functionality. My support team has been really good at trying to get us what we need, but the lack of reporting functionality is holding us back a little

Vendor response

Hey Tony, we appreciate the feedback and are working hard on our new release for call metrics and call reporting. We know we are a little behind in our release since our beta for our call solution but we anticipate these reports being released by next week. Thank you for your loyal support and feedback through our beta period of this new feature. We will keep working hard to release updates related to our dialing and texting solution.

ClickPoint FAQs and common questions

Q. What type of pricing plans does ClickPoint offer?

ClickPoint has the following pricing plans:
Starting from: $65.00/month
Pricing model: Subscription


Q. Who are the typical users of ClickPoint?

ClickPoint has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ClickPoint support?

ClickPoint supports the following languages:
English


Q. Does ClickPoint support mobile devices?

ClickPoint supports the following devices:
Android, iPad, iPhone


Q. Does ClickPoint offer an API?

Yes, ClickPoint has an API available for use.


Q. What other apps does ClickPoint integrate with?

ClickPoint integrates with the following applications:
Microsoft Outlook, FullContact, PestPac, Five9, Gmail, Microsoft 365, Twilio, Nextiva


Q. What level of support does ClickPoint offer?

ClickPoint offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

Common ClickPoint comparisons

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