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Duo Security Logo

Cloud-based identity security and access management

Table of Contents

Duo Security - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Duo Security overview

What is Duo Security?

Duo Security is a multi-factor authentication program with key features that include authentication, secure login, multi-factor authentication, and mobile authentication, and more.

Key benefits of using Duo Security

- Bolster your defenses and achieve continuous identity security with comprehensive visibility into multi-vendor identity sources across your ecosystem and the controls to swiftly respond to identity-based threats <br/><br/>- Provide your workforce with an exceptional user experience and improve productivity without sacrificing security by minimizing authentication requests and friction in trusted scenarios throughout the workday <br/><br/>- Prevent push-phishing attacks that attempt to bypass MFA with phishing-resistant FIDO2 authenticators including platform biometrics, security keys, and Verified Duo Push <br/><br/>- Reduce your reliance on passwords and enable seamless, secure access to approved cloud, web, and on-premises apps from one location with single sign-on <br/><br/>- Give your users a frictionless login experience while reducing the administrative burden on your IT team and overall security risks with passwordless authentication <br/><br/>- Protect against threats such as breaches by evaluating risk signals at each login and adaptively adjusting authentication requirements in real time based on risk level <br/><br/>- Gain granular visibility into the devices accessing your network, and their health and security status, and then allow or deny access based on your security policy

Who uses Duo Security?

By industry, Duo Security reviewers are most commonly professionals in higher education (17%). The most frequent use case for Duo Security cited by reviewers is multi-factor authentication (73% of reviewers).

Starting price

3per user /
per month

Alternatives

with better value for money


Pros & Cons

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Authentication

Accessibility

Integration

Mobility

Reliability

Responsiveness

Duo Security’s user interface

Ease of use rating:

Duo Security pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(132)
5(407)

What do users say about Duo Security?

Reviewers appreciate Duo Security for providing strong multi-factor authentication, flexible login options, and an intuitive interface that helps keep accounts secure. They find the push notifications and mobile app convenient, and say the setup is generally straightforward for most users, with helpful customer support and documentation available. They like that it integrates well with various platforms and offers peace of mind for remote work and sensitive data access.  

Some mention occasional delays, glitches, or challenges when switching devices, and note the dependence on having a working phone. They report that initial setup or user onboarding can be confusing for less tech-savvy individuals, but most adapt quickly.

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Who uses Duo Security?

Based on 547 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Higher Education
Information Technology and Services
Education Management
Hospital & Health Care
Others

Use cases

Multi-Factor Authentication
Authentication
Network Security
Single Sign On
Computer Security

Duo Security's key features

GetApp's analysis of 69 verified user reviews collected between July 2021 and September 2024 identifies Duo Security's most critical features and summarizes user sentiment about those features.

Authentication

Reviewers appreciate Duo Security's robust authentication capabilities. They highlight the ease of use with capabilities like push notifications, one-time codes, and preset codes. Users report that the app simplifies the authentication process, making it quick and user-friendly. They find it valuable for adding an extra layer of security, especially when credentials are compromised. They also mention seamless integration with platforms like Canvas and the convenience of managing authentication via mobile devices. However, some users note occasional issues with push notifications not registering. Of the 34 Duo Security users who gave detailed accounts of their use of Authentication, 100% rated this feature as important or highly important.

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“Applies for "Authentication", "Mobile Authentication", "Two-Factor Authentication", "Secure Login", and "Multi-Factor Authentication":My university, Oregon State University, requires all students to implement Duo authentications for accessing their student accounts for an added use of security. This was my first time implementing such measures to a student account, and it delivers. The setup was relatively easy, although my university website made it a bit more complicated than it should've been. My university uses Canvas, and Duo's implementation with it is seamless. Pretty much everyday, after inserting my school login, a notification is sent to my phone. I just click checkmark and Im in. Really simple to use.”
GP

Gabriel P.

Student

“Authentication in Duo Security is easy with a variety of features such as push notifications, one-time codes, and preset codes. ”
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Brad C.

Business Intelligence Analyst


Secure login

Reviewers indicate that Duo Security's secure login capabilities provide an extra layer of protection for user accounts. They appreciate the real-time push notifications for authentication, which enhance data privacy and prevent unauthorized access. Users find the login process straightforward and reliable, ensuring that sensitive information remains secure. They also value the ease of use, with simple actions like clicking a green button to sign in. However, some users experience frustration when backup codes fail to work during critical moments. Of the 29 Duo Security users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.

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“One of the main benefits of Duo Security's Secure Login is that it adds an extra layer of security to the login process, which helps prevent unauthorized access to user accounts. This is particularly important for organizations that need to protect sensitive data and systems from cyber threats.”
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Vikrant P.

Associate

“I will say that as a security platform, I do feel completely safe that no one will ever be able to get in to my apps while I'm using Duo Mobile. On the other hand though, I also cannot get into my apps. It's extremely frustrating in very important moments when I need access and my 'back up codes' don't work”
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Shaneh F.

AE


Multi-Factor authentication

Reviewers feel that Duo Security's multi-factor authentication (MFA) capabilities significantly enhance security. They highlight the variety of authentication methods available, including push notifications, phone callbacks, SMS passcodes, and hardware tokens. Users appreciate the user-friendly interface and the granular control over access policies. They report that MFA helps reduce the risk of unauthorized access and data breaches. However, some users find the setup process initially confusing and note that MFA can be time-consuming. Of the 17 Duo Security users who gave detailed accounts of their use of Multi-Factor Authentication, 100% rated this feature as important or highly important.

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“I appreciate knowing that my accounts are secure and accessible with my personal cellular device. While set up was initially confusing -not intuitive - once it was done, I have been able to use Duo across different accounts.”
ML

Maritza L.

Assistant Professor

“With options to use a passcode or approve sign in, I have more power to protect my data.”
LM

Llana M.

Online Instructor


Two-Factor authentication

Users report that Duo Security's two-factor authentication (2FA) provides an additional layer of security for their accounts. They appreciate the variety of authentication methods, such as codes sent to phones or fingerprint scans. Reviewers find 2FA easy to set up and use, enhancing their confidence in account security. They mention that even if passwords are compromised, the extra layer of security prevents unauthorized access. However, some users experience issues with backup codes not working and find the process occasionally time-consuming. Of the 40 Duo Security users who gave detailed accounts of their use of Two-Factor Authentication, 98% rated this feature as important or highly important.

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“Two-Factor Authentication helps to authenticate users in real-time. It provides an extra layer of security for the user to authenticate himself before accessing any data or resources. ”
MS

Mahipal S.

Software Engineer

“Two-Factor Authentication adds more security to my account log ins. Even when my password gets compromised, no one will be able to get my DUO code easily to finally access my account.”
KS

Kit S.

Resulter


Mobile authentication

Reviewers highlight the convenience and security of Duo Security's mobile authentication capabilities. They appreciate the ease of using push notifications, real-time tokens, and biometric authentication via the mobile app. Users find it practical to authenticate their identity on the go, without needing additional hardware tokens. They report that the mobile app runs smoothly and is easy to set up on various devices. However, some users note issues with backup codes and emphasize the importance of having their mobile device available for authentication. Of the 33 Duo Security users who gave detailed accounts of their use of Mobile Authentication, 97% rated this feature as important or highly important.

See related user reviews

“The mobile authentication features are user friendly and allow you to push a button on the app to open content such as email or administrative services”
SC

Sriram C.

Associate Professor

“I use the Duo Security mobile application for easy token-based MFA. Allowing mobile authentication makes it easy and convenient for users.”
CS

Christine S.

Cyber Risk Consultant


All Duo Security features

Features rating:

Encrypted password storage
Customizable branding
User management
Compliance management
Cloud application security
User provisioning
Behavioral analytics
Vulnerability protection
Secure password sharing
Endpoint management
Identity Federation
Incident management
Activity tracking
Real-Time monitoring
Push notifications
Access certification
VPN
Access controls/permissions
Data security
Access management
Password synchronization
Multiple authentication methods
Alerts/Notifications
Fraud detection
Threat response
Real-Time notifications
Single sign on
API
Password management
Reporting/Analytics
Anti virus
Intrusion detection system
Activity monitoring
Policy management
Vulnerability scanning
Firewalls
Patch management
Credential management
Third-Party integrations
Threat intelligence
Application security
Audit trail
Automatic user/device recognition
User session management
Biometrics
Unified directory
Employee database
Employee directory
Self-Service access request
Self service portal
Encryption
Risk assessment
Reminders
Real-Time reporting
Mobile access
Password database
Privileged account management

Duo Security awards

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Duo Security pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Duo Essentials

3

/user

Per month

Duo Advantage

6

/user

Per month

Duo Premier

9

/user

Per month

User opinions about Duo Security price and value

Value for money rating:

To see what individual users think of Duo Security's price and value, check out the review snippets below.

“I like the simplicity of the multifactor authentication process. It was easy to deploy on our phones and works perfectly each day.”
SR

Samantha R.

Firm Administrator

“The app is very easy to use and allows you different options on how you would like to dual authenticate your login. The speed and reliability of this app are great as well.”
RC

Rachel C.

Manager

Duo Security support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
Live Online
In Person
Documentation
Videos

Duo Security FAQs

Q. What type of pricing plans does Duo Security offer?

Duo Security has the following pricing plans:
Starting from: $3.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Duo Security used for?

Cisco Duo is a cloud-based workforce identity security solution that secures access to your applications, for any user and device, from anywhere. Easy to use and deploy, Duo provides identity-first protection and deep visibility across your identity ecosystem. Duo verifies users' identities and establishes device trust in any IT and security environment: - Multi-cloud, hybrid, and on-premises application support - Diverse mix of operating systems and deep integrations with leading technology providers - Unique use cases including supporting homegrown and legacy apps, securing third-party devices, and protecting Winlogon and RDP Paired with deep insights into your users’ devices, Duo gives you the policies and control to manage access based on an endpoint’s health posture or user risk level which can change between authentication attempts. By providing simple, seamless end user and administrator experiences, Duo dramatically reduces your total cost of ownership. Duo Continuous Identity Security combines Cisco Identity Intelligence with Duo Passport to stop identity-based threats and boost workforce productivity. Cisco Identity Intelligence adds a comprehensive protective layer to existing identity platforms and security tools. Gain visibility across your identity sources into multi-factor authentication (MFA) usage, admin controls, unmanaged device access, inactive or dormant accounts, excessive permissions, and more. Duo Passport eliminates MFA fatigue by minimizing authentication requests and friction in trusted scenarios throughout the workday. After login, Duo continually evaluates trust for every access request based on adaptive and risk-based policies and doesn’t prompt users again for authentication if the context remains the same. Prior to granting access to critical resources, Duo verifies users’ identities with strong MFA. Duo passwordless and single sign-on (SSO) build on MFA to verify user identity with authentication tools like biometrics, FIDO2 security keys, and push notifications from the Duo Mobile app. While establishing user trust is essential, you also need to have trust in the devices accessing applications on your network. Duo’s device trust tools deliver visibility into devices, assess their security posture, and continuously verify trust to allow or block access based on access policies. Duo Device Insight inventories every endpoint and provides data on operating system, platform, browser and plugin versions, including passcode, screen lock, full disk encryption, and rooted/jailbroken status. Easily search, filter, and export a list of devices by OS, browser and plugin, and refine searches to find out who’s susceptible to the latest iOS, Android, Java or Flash vulnerability. Duo Desktop, a native client app for macOS, Windows, and ChromeOS, enables you to enforce corporate device health policies such as checking OS version and patch level, password and firewall status, AV agent enabled, disk encryption, and management status. Self-remediation enables you to block non-compliant devices at the point of authentication and empower users to bring devices back into compliance without contacting IT. Set up security requirements that automatically notify users of outdated devices, with direct links to update to the latest software version. Provide a grace period before application access is blocked, or block immediately with permissions reinstated once the device has been updated. Duo Trusted Endpoints helps you define and manage trust for every endpoint, whether managed or unmanaged, company-issued, contractor-owned, or personal Bring-Your-Own-Device (BYOD). Create your own inventory of trusted devices with the option to add and remove devices, include a description, set a trust expiration date, and more. For organizations that choose to allow access only from managed devices, Duo supports native integrations with a broad range of leading mobile device management (MDM) solutions.


Q. Who are the typical users of Duo Security?

Duo Security has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Duo Security support?

Duo Security supports the following languages:
English, French, German


Q. Does Duo Security support mobile devices?

Duo Security supports the following devices:
Android, iPad, iPhone


Q. Does Duo Security offer an API?

No, Duo Security does not have an API available.


Q. What level of support does Duo Security offer?

Duo Security offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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