Claromentis Pricing, Features, Reviews & Comparison of Alternatives

Claromentis

Share information, work smarter, and engage with your people

4.55/5 (22 reviews)

Claromentis overview

What is Claromentis?

Claromentis intranet software provides users with a range of enterprise-level collaborative, social & business applications in an integrated digital workspace. The software is designed for organizations of all sizes across all sectors, and can be extended with solutions for learning management, project management, and business process management.

Claromentis’s drag-and-drop design apps allow users to fully control the branding and design of their intranet, and the selection of applications included can also be customized. Available modules include document management, events management, social project management, corporate social networking, content management, news and blogs, policy management, expense management, image galleries, forums, room booking, holiday planner, polls and surveys, audit logs, compliance management, knowledge base, quizzes, a menu builder, and more.

The Claromentis framework allows users to control user permissions, and supports single sign-on (SSO) and Active Directory integrations for user authentication. Metadata can be customized and managed, and users can maintain complete version control through Claromentis’s archive of all documents, projects, and content pages. All menus, news items, system commands, status messages, and content managed pages can be translated and presented to users in any language, with support for all language character sets.
www.claromentis.com

Pricing

Starting from
$3/month
Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
Claromentis screenshot: The homepage can be customised using the drag-and-drop frameworkClaromentis Intranet Your Smart Digital WorkplaceClaromentis screenshot: Example homepage for the Sales team, displaying customisable KPI componentsClaromentis screenshot: The Claromentis Business Process Management homepageClaromentis screenshot: Intranet branding can be customised with the in-built Design applicationClaromentis screenshot: Knowledge Base application in ClaromentisClaromentis screenshot: Staff profile page in the Claromentis People application

Claromentis reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.3
  4.3
  4.8
Nicholas Roberts

An amazing product at a reasonable price, what could be better than that?

Used daily for 1-2 years
Reviewed 2018-03-21
Review Source: Capterra

A company wide communication platform that has helped to simplify tons of daily tasks such as training, reporting, and communication with our team on important issues.

Pros
The intranet looks great and has a lot of features right out of the box. No modules and features that cost extra money. Whether hosted or with an in-house server, the cost is very reasonable. A lot of other companies like to nickle and dime you for every little feature and we love that Claromentis is no nonsense when it comes to their pricing. The permission controls are very granular and with a clear company structure, each user's experience could be tailored specifically to them. These features just get better and better too with each update. The updates are not too frequent, but they always bring noticeable changes at no extra charge (hosted platform). The support is very helpful, usually responding to issues or changes within 24 hours (emergencies even faster). As far as down-time goes, we have experienced none (other than for updates) with the hosted platform and I can't explain how nice it is not to have to worry about that. Their e-learning module is great and has significantly helped to streamline our training. New employees can be hired and their new hire training immediately sent to them as soon as they log into the intranet, no manager intervention required. The Infocapture module is great for getting rid of complicated Excel sheets that are emailed back and forth. Overall, it's an amazing product at a reasonable price!

Cons
First off I'd like to say these aren't necessarily cons, just things that could make the platform even greater than it already is. Sometimes it can be difficult to navigate through all the different features, but that can be managed by turning off the things your company won't be using. Some admin features you think would all be in one place, are scattered around in a couple different areas which can cause confusion. Some examples would be settings or permissions on an e-learning course that are not editable from the admin panel. I sometimes find myself clicking to the admin panel out of habit, only to realize the settings that I want to change are within the course itself. No IP-Whitelisting control features. If there was a way to create lists of IP's (and a section for IP's not listed) and assign modules or users to the various lists in the admin panel, it would be awesome. This would allow for greater control over what the users have access to at different locations. Think full access while on-site at work, and only schedules while at home. Infocapture (their form system) is lacking some features that could be nice, such as being able to compare multiple entries, or set global calculations that would take into account specific entries. Think if a store entered their sales numbers every day, could we see what their average or max sales numbers were. Currently you can not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tori Weller

A comprehensive system in a truly customisable platform.

Used daily for 6-12 months
Reviewed 2019-07-23
Review Source: Capterra

Pros
We use Claromentis as our central communication and collaboration tool to allow our employees from across the country, both office-based and remote workers, to remain in contact on the go. It enables us to communicate key company announcements to everyone, in the same way, at the same time and it allows us to collaborate on projects seamlessly, remaining in contact with one another where ever we are. Claromentis centralises everything we do as a business, from helping us manage key processes, organise and monitor our company documents and policies to allowing us to share news, announcements and collaborate on projects. The possibilities within Claromentis are truly endless, allowing you to build a unique digital workspace which fits your businesses needs perfectly; the scope of different features it offers is fantastic. We have been using Claromentis for six months and have already seen the great impact it has had on our operations, and we still have areas to uncover!

Cons
For us, inter-app alerts are difficult to follow. There are so many moving parts to Claromentis and the @mention feature works great in some areas, but not in others; it doesn't always trigger a notification to the mentioned individual. This makes it difficult to keep on track of communication happening within the different apps which make up Claromentis. There is also not currently a desktop or tablet app, which if available would bring the digital workspace into its own and separate it from a web application. However, those things being said, the pros and the benefits Claromentis has brought to our organisation and the way we work speak volumes and far outweigh the cons, which hopefully in time will no longer exist.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ernesto Salas

Team Work

Used daily for 2+ years
Reviewed 2019-04-03
Review Source: Capterra

Our overall experience with Claromentis has been outstanding: The main reason behind this is the fact that the company is setup to work with customers closely and perform critical tasks and services which were fundamental to us as a small business: ** initial training: The claromentis team provided us with plenty of time of training directly with their service reps and engineers to ensure that as administrators we fully understood the platform **** Customizations**** As expected, we quickly ran into situations where we needed special functionality not present in the standard product. The claromentis team was able to work with us to properly spec out these customizations and achieve them to our full satisfaction. This has been a **fundamental** part of our relationship and an element that we are convinced would have been very difficult to find with other vendors.

Pros
What we liked most about this software was the ease **and the speed** with which we were able to implement it and get our first workflows online. Because the Claromentis team is set to work closely with a customer in getting their server (we use the on-premise option) up and running, and also carefully train the customer in the use of the different features (we use InfoCapture in particular), they ensure that a customer quickly becomes a success story.

Cons
If we could add anything here would be only the lack of a intelligible output for the infocapture workflow rules. I'm sure at some point the team will add a visualization tool that would allow non-technical users to understand the currently workflows on an infocapture project. The current interface however is very easy to use for system administrators.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Our version is outdated so that may be why we have some negative feelings towards this platform

Used daily for 2+ years
Reviewed 2018-11-06
Review Source: Capterra

Customer service excellent, final product could do with improving.

Pros
At the end of the day the system does what we want it to do - communicate internally to all staff and stakeholders across the business. Customer support has always been excellent.

Cons
I believe that the version of this intranet that we currently use is outdated, which is probably negatively impacting our experience. All the features just seem so old and bland. Everything could do with a improving from page templates to themes and designs.

Response from Claromentis


Hello,

Thank you for your review - we're sorry to hear that your experience with the product hasn't been 100% positive, but we're so glad that you're happy with our customer service team - I've passed on your feedback to them.

You mention that you're on an outdated version of our system. We want to ensure you get the most out of your intranet software, and the latest version of Claromentis contains loads of exciting new features - I encourage you to get in touch with your dedicated project manager, or email us at marketing@claromentis.com, so that we can arrange an upgrade for you. Upgrades are included in your Support and Maintenance contract, so please do make good use of this service!

We look forward to working with you on an upgrade soon.

Best,
Claromentis Marketing

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

A great, visually appealing platform which does not require content managers to be technical experts

Used daily for 1-2 years
Reviewed 2018-03-21
Review Source: Capterra

With this software we improved our communication with our staff and community.

Pros
The flexibility of the tool is probably its greatest asset. It comes with many great apps (calendar, events, news, blogs, documents, microblogging tool etc.) that you combine during the development phase of your intranet to design the product and UI that will best serve your needs. The layout is really customisable and the designers' team will support you to elaborate a usable homepage which is also visually appealing. The possibility to embed, in different pages or sections, components that are dynamically synchronised with the main apps (calendar, events, news, blogs etc.) allows you to share information in the most appropriate ways with various departments or groups of users, while avoiding multiple posting. The Claromentis team has also been very effective with the custom development we requested, explaining the pros and the cons of each decision and identifying workaround solutions at minimal cost, always in the respect of established deadlines. The support team is really responsive and supportive too.

Cons
Because we requested a high level of customisation, future system upgrades may be more difficult and require more testing. Sometimes I wish also there were less apps, but the functionalities of the core apps would be pushed even further (although the notion of "core apps" is subjective and probably depends on the client's needs)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Claromentis pricing

Starting from
$3/month
Pricing options
Free trial
One time license
Subscription

Claromentis features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Search Functionality
Workflow Management

Projections (129 other apps)
SSL Security (120 other apps)
Third Party Integration (167 other apps)

Additional information for Claromentis

Key features of Claromentis

  • Access Control
  • Access Controls/Permissions
  • Archiving & Retention
  • Audit Trail
  • Audit logs
  • Automated expense workflow
  • Automatic notifications
  • Backup
  • Booking management
  • Collaboration tools
  • Commenting
  • Compliance management
  • Content approval processes
  • Corporate social networking
  • Customizable document workflows
  • Digital asset management
  • Discussion forum
  • Document tagging
  • Drag-and-drop calendars
  • Event management
  • Expense management
  • File sharing
  • Holiday dashboard
  • Holiday planner
  • Image gallery
  • Instant messaging
  • Intranet analytics
  • Intranet page templates
  • Intranet search engine
  • Knowledge base
  • Leave tracking
  • News & blogs
  • Notification digests
  • Permission-based menu builder
  • Permissions management
  • Personalized intranet themes
  • Policy archive
  • Policy categorization
  • Policy management
  • Polls & surveys
  • Quizzes
  • Revision histories
  • Room booking
  • Social feed widget
  • Social project management
  • Task assignment
  • Task prioritizing
  • Version control
  • WYSIWYG editor
View All Features

Benefits

Claromentis’s document management tools include version control, permissions management, tagging, indexing, full content searching, workflows, drag-and-drop upload functionality, document previews, and exportable audit trails.

The social project management app allows users to discuss and collaborate on office initiatives, staff engagement plans, employee well-being schemes, and other project ideas, with activity streams displaying updates, questions, and comments.

The digital asset management (DAM) system enables the categorisation, management and distribution of files, videos, and images, with permissions-based access, filtering, tagging, and a cart to allow the download of multiple files at one time.

Clients, partners, and suppliers can be provided with access to their own extranet with the same apps as the organization intranet.

Instant messaging enables real-time communication between employees, and automatically-generated alerts can be sent to employees’ intranet inboxes or email addresses, with application-specific and employee-specific notification controls.