PRTG - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate PRTG's Alerts/Notifications capabilities for their customizability and variety. They report being able to receive alerts via SMS, email, push notifications, and even through a Windows app. Users highlight the ability to configure alerts to play sounds, send emails, and push notifications to devices. They find it valuable for rapid investigation and mitigation, with options for different notification targets and escalation processes. Users also mention integration with Microsoft Teams and Telegram for receiving alerts. Of the 31 PRTG users who gave detailed accounts of their use of Alerts/Notifications, 100% rated this feature as important or highly important.

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“Alerting is fully customisable, whether by SMS, email, or on Dashboards, alerts are aknowledgeable and can also generate tickets within the integrated ticket system.”

Stephen B.

Infrastructure Manager

“Alerts can play sounds, can send emails, and push notifications to the device through the installed application. This works fairly well and works on Mac or PC.”

Adam S.

Service Desk Manager

Reviewers indicate that PRTG's Real-Time Monitoring capabilities are essential for visualizing network status and responding to issues promptly. They appreciate customizable polling intervals, allowing for faster monitoring of critical systems. Users report that real-time data helps them determine service issues and anticipate breakdowns. They find it useful for monitoring network devices and resources, with the ability to see detailed and global perspectives. They also mention the importance of real-time monitoring for maintaining SLAs. Of the 31 PRTG users who gave detailed accounts of their use of Real-Time Monitoring, 100% rated this feature as important or highly important.

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“Customizable polling intervals lets us monitor highly critical systems at a much faster rate than lower impact systems. If PRTG detects a threshold error for instance, we are notified almost immediately and can work to investigate and reduce impact. ”

MS

Michael S.

Senior Manager, Information Technology

“We can visualize the actual status of our network or network devices in real time, both from a global and detailed perspective.”

Carolina R.

NOC1 Support Engineer

Users report that PRTG's Real-Time Notifications are important for quickly addressing downtime and resource issues. They highlight the ability to send alerts via email, SMS, and Slack, ensuring timely responses. Reviewers appreciate the tool's capability to provide refreshed network data every 30 seconds, allowing for immediate evaluation and reaction. They find real-time notifications helpful for preventing system downtime and maintaining service availability. Users also mention the importance of instant notifications for proactive issue resolution. Of the 29 PRTG users who gave detailed accounts of their use of Real-Time Notifications, 100% rated this feature as important or highly important.

Reviewers find PRTG's Server Monitoring capabilities valuable for overseeing remote servers and ensuring smooth operations. They highlight the ability to monitor hardware, OS, and applications on a single dashboard. Users appreciate the comprehensive monitoring of server resources, including disk space, memory, and CPU usage. They report that PRTG helps detect anomalies and diagnose issues quickly. Reviewers also mention the ease of adding and monitoring server components, with pre-configured templates for in-depth monitoring. Of the 38 PRTG users who gave detailed accounts of their use of Server Monitoring, 97% rated this feature as important or highly important.

Reviewers appreciate PRTG's Network Analysis capabilities for providing a global view of network status and detailed metrics. They highlight the usefulness of historical data for planning and troubleshooting. Users report that network graphs and traffic analysis help track application data usage and identify bottlenecks. They find it helpful for monitoring switches and ports, with SNMP and NetFlow providing accurate bandwidth consumption data. Reviewers also mention the importance of network analysis for preventing major issues and maintaining network health. Of the 19 PRTG users who gave detailed accounts of their use of Network Analysis, 95% rated this feature as important or highly important.

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“PRTG has the historical data stored in it for 1 year and made it easier for the planning team to prepare for expansion. It helps during troubleshooting as well since we are able to look at the past trendings.”

AF

Ahmad F.

Network Specialist

“its great features of of live, 2days and 30 day network graph give great insigh on the up and down times of a link plus its network usage analysis which doe help with tracking which applications are using amount of data on the network.”

Balayo S.

CLIENT PREMISES NETWORK SUPPORT