123FormBuilder Features

123FormBuilder

Web forms: as easy as 1-2-3!

4.45/5 (112 reviews)

123FormBuilder Feature Summary

  • 100% Mobile Form Optimization
  • Approval flow
  • Business Apps Integration (MailChimp & more)
  • Coupon Codes
  • Custom
  • Customizable Free Form Templates
  • Email Support, Livechat
  • Export Data to CSV, PDF
  • Facebook & Twitter Integration
  • Forms Management
  • Full CSS Customization
  • Graphic Reports
  • Graphic Themes & Form Branding
  • Multi-Page Forms
  • Multilingual Forms
  • Payment Processing (PayPal & more)
  • Price Calculation
  • Questions Branching upon Conditional Logic
  • Quiz options
  • Real Time Form builder
  • Save & Resume Your Submission
  • Smart CAPTCHA, SSL Encryption
  • User Management
  • WordPress, Blogger, Joomla and Drupal publishing

Competitor Feature Comparison

360 Degree Feedback
API
Active Directory Integration
Activity Dashboard
Approval Process Control
Auto-Responders
Automatic Notifications
CRM Integration
Calendar Sync with Google
Collaboration Tools
Conditional Logic
Contact Database
Cost Estimating
Credit Card Processing
Custom Charts
Custom Fields
Custom Forms
Customer Database
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Connectors
Data Import
Data Import/Export
Digital Signature
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Electronic Submission
Email Integration
Email Notifications
Feedback Collection
Forms Management
HIPAA Compliance
Help Desk Integration
Lead Capture
Multi-Language
Offline Access
Order Approval
Order Processing
PDF Conversion
Permission Management
Receiving
Recurring Billing
Registration Management
Reporting & Statistics
Role-Based Permissions
SSL Security
Social Media Integration
Summary Reports
Surveys & Feedback
Third Party Integration
Web Forms
eCommerce Integration
Learn moreCompare App
360 Degree Feedback
API
Active Directory Integration
Activity Dashboard
Approval Process Control
Auto-Responders
Automatic Notifications
CRM Integration
Calendar Sync with Google
Collaboration Tools
Conditional Logic
Contact Database
Cost Estimating
Credit Card Processing
Custom Charts
Custom Fields
Custom Forms
Customer Database
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Connectors
Data Import
Data Import/Export
Digital Signature
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Electronic Submission
Email Integration
Email Notifications
Feedback Collection
Forms Management
HIPAA Compliance
Help Desk Integration
Lead Capture
Multi-Language
Offline Access
Order Approval
Order Processing
PDF Conversion
Permission Management
Receiving
Recurring Billing
Registration Management
Reporting & Statistics
Role-Based Permissions
SSL Security
Social Media Integration
Summary Reports
Surveys & Feedback
Third Party Integration
Web Forms
eCommerce Integration
Visit WebsiteCompare App
360 Degree Feedback
API
Active Directory Integration
Activity Dashboard
Approval Process Control
Auto-Responders
Automatic Notifications
CRM Integration
Calendar Sync with Google
Collaboration Tools
Conditional Logic
Contact Database
Cost Estimating
Credit Card Processing
Custom Charts
Custom Fields
Custom Forms
Customer Database
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Connectors
Data Import
Data Import/Export
Digital Signature
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Electronic Submission
Email Integration
Email Notifications
Feedback Collection
Forms Management
HIPAA Compliance
Help Desk Integration
Lead Capture
Multi-Language
Offline Access
Order Approval
Order Processing
PDF Conversion
Permission Management
Receiving
Recurring Billing
Registration Management
Reporting & Statistics
Role-Based Permissions
SSL Security
Social Media Integration
Summary Reports
Surveys & Feedback
Third Party Integration
Web Forms
eCommerce Integration
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


69 reviews

123FormBuilder Feature Reviews

25 reviewers had the following to say about 123FormBuilder's features:

Cathy Cohen

123FormBuilder - Feedback

2019-08-14

The ability to drop the link into an html, create reports, real-time notification of registrations, customize the "from" in the notification responses, and appear to be your client on their behalf.

Pros

I also needed access to the form to be a link that could be dropped into an HTML invitation.

Cons

The support icon that is always in the corner while I'm trying to design a form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Average, forced to use it for our Wix site as it was slightly better than Mailchimp

2018-02-15

Pros

Customizability is cool but not good enough.

Cons

having more control over styles, etc.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Just a TERRIBLE product - borderline dishonest business

2018-11-18

Pros

Ability to manage the forms within the WIX framework.

Cons

We regularly receive payment failed notifications, when ALL our payments have gone through just fine 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Hannah Miley

New user, enjoying so far

2017-02-24

It was very easy to setup and users have reported a good experience so far.

Pros

Ease of use, customizable, price

Cons

I would like to be able to filter by form status.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kalyn Hoffman

Great web-based software to build forms of any kind

2018-03-15

We are able to have all of our forms organized in one software which is great!

Pros

Love that this software integrates with many website managers and social media outlets.

Cons

Even with a paid subscription, there is a limit on the number of questions you can ask. You can pay more for additional questions but for us, we maxed out the budget. We found ourselves asking fewer questions on a scholarship application because of this limitation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Adi Farber

Great app for forms in my WIX site!

2019-08-16

Easy custom made forms to get leads for the business in their website

Pros

Very useful, easy to use and implement on a website. I use it with my WIX site and it works well!

Cons

Maybe the interface can be more clear

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Perfect form for authors and freelancers.

2018-12-08

Pros

It's simple to create your form and deploy it no matter where you need it to be, because the integrations cover most popular platforms, and the standard publishing options like jquery, HTML, or link form handle the rest.

Cons

I really feel that notification emails upon signup and exporting as a CSV should be standard to all plans.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
AppMe Solutions

Premium Support

2013-11-15

We use forms for many clients and these forms seem to be the most popular from our clients due to the functionality and integration with so many apps.

Pros

Amazing Functionality Easy to Create Many options Love the Google Docs plugin Awesome Customer Support The price is right

Cons

Other form systems we use look much nicer than 123 Contact Forms, but their functionality towers any competitors.

Source: GetApp
Helpful?   Yes   No
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Lindsay Shaw

Easy to use and very convenient

2019-08-16

Pros

The best part about these forms is how customizable they really are down to the very fine detail.

Cons

This software could be more simplified in setting up the payment collection within a payment form. The monthly subscription just for having a payment form is pretty steep.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
James Watson

Great product for an interactive website

2019-08-14

Pros

Pretty much everything is customizable, which helps us implement the product into our website to gather leads in a streamlined way.

Cons

It would be nice to be able to customize your plan so that you're only paying for what you need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori McNaughton

123 Form Builder

2019-11-27

It has worked extremely well for our organization and engage with our listeners in different ways.

Pros

We can use it for surveys, contests, donor information forms, volunteer forms.

Cons

The reports can be a little odd.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from 123FormBuilder


Hello Lori,

Thank you so much for your feedback, we more than appreciate it!
We are happy to hear that our product has been useful for you.

As for your recommendation regarding our reports, we will definitely keep it in mind for future updates. Thank you very much!


Wishing you the best and to many happy forms ahead,
The 123FormBuilder Team

Read more
Dave Ruffo

Verified Reviewer

Love this app!

2016-08-09

I use 123 contact form for my wix website (that's how I found them) and I love it.

Pros

Forms are designed well and easy to use.

Cons

A bit costly for what it does (anyone who knows HTML well enough can probably create a mailto form that does the same thing) but the design is great and it's easy to customize which is why we use it.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Mike Cuchna

Verified Reviewer

Extremely satisfied with 123ContactForm App and Support Service Staff

2014-07-22

I am doing volunteer work for a non-profit and 123ContactForm is a great app for creating forms that meet our needs.

Pros

User friendly interface, many useful features, easy dashboard navigation, superb support, and all at a great value for non-profits.

Cons

None

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Jen

Thanks for the customization,

2013-10-10

We needed a custom solution for a donation form. Within a few minutes of chatting online with a tech, he created the exact form we needed!

Pros

Online web chat Very fast response time Very knowledgable staff Wix integration

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Read more
Raphaelle Gagné

Verified Reviewer

great contact from platform

2016-09-27

I like everything about this contact form platform!

Pros

cheap, user friendly, great customization

Cons

not connected to our CRM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering 123FormBuilder

give it a try :)

Source: GetApp
Helpful?   Yes   No
Read more
Bogdan Lu

Unmatched Versatility

2016-11-03

Was able to create automated appointment forms with custom notifications and even include payments for event registrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Deanna Edmiston

Easy to Use with Great Reporting Features

2019-08-14

123FormBuilder is a terrific tool for websites where site owners want to capture information from users.

Pros

I have developed several forms for various clients, and they are able to capture data and have it imported directly into MailChimp.

Cons

Lately, however, it has become one of my favorite apps, as forms are very easy to populate.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Robey

123 Form Builder Review

2019-08-14

Good

Pros

The ability to change the form fields as required .

Cons

Sometimes the contact form disappeared off the website and had to review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
zacdamon.com

Awesome fun and easy!

2013-04-30

I have only just begun using 123 and found it so diverse and packed-full of great form elements I can't stop using it!

Pros

User-friendly Unlimited features Great dashboard to navigate Value for money Great looking forms Works great on ipads Simple to use and fun to design

Cons

Could do with allowing a little more font types and size options but that' being picky!

Source: GetApp
Helpful?   Yes   No
Read more
Carid Baez

You Should have it

2019-06-04

The templates are so friendly and allow to make change, also you can include your logo,pay-pal hyperlink,others hyperlink and more.

Pros

The templates are friendly for make change and customize.

Cons

I don't see any cons using this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Franck

123contactform is Awesome

2013-05-20

First, the form is the greatest I've seen on the web for Joomla (and I searched a lot), but what I like even more than there excellent form is the live support.

Pros

Excellent form Drag and Drop super easy to use All features you ever need on a form Free service is better than some other paid services Excellent and super fast support

Cons

Limited to only 10 field per form for free members (I wish I could have more) Paid version is a little bit expensive.

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Read more
Kalyn Hoffman

Verified Reviewer

Great form software for nonprofits!

2017-07-13

Pros

Their forms are easy to build, customizable and offer all the options that a company or organization would want.

Cons

Very minor but exporting submissions requires you to email a document to yourself, it would be nice if you could just download the results immediately.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Sebastian Papp

Verified Reviewer

You want some powerful and elegant forms for Your Online Business ? - 123 forms is the solution for u !

2016-02-23

With 123 forms I got the Features that enables me to create basically anything that my heart really wants.

Pros

drag & drop features that makes the processes much easier SSL Encryption, captchas and so much more Amazing Analytics for my forms I like that features of connecting & collecting with my Google Drive & CRM very fast and easy I've tried so many forms but those guys are awesome :)

Cons

I had some problems when I wanted to connect with stripe. I hope I can solve this issue fast enough to finish my thing. Slow support for Free users but still you have a support for your projects :)

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Helpful Support

2014-07-23

During our evaluation period, the sales team was accessible to answer our questions and was helpful in ensuring that we were fully informed about the plan options and their associated features/functionality. Likewise, the support team was very helpful, providing timely responses and assistance to resolve technical questions as they arose.

Pros

Easy to use; very flexible; integrates very easily with 3rd party elements including Google Drive/Docs.

Source: GetApp
Helpful?   Yes   No
Read more
Kath Teoli

Great Free Resource for Small Businesses

2019-08-15

Pros

We were easily able to integrate the 123FormBuilder forms on our wix website to convert leads.

Cons

We don't really have an issue with the free features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more