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Avochato
5
103
4
24
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Table of Contents
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Avochato - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Avochato overview
What is Avochato?
Avochato is a cloud-based text/SMS messaging and live chat solution aimed at sales, support, and marketing teams, which allows users to send, receive, manage, and collaborate on messages from customers. The system can also be used to manage communication with field agents and remote workforces, including cleaners, technicians, inspectors, and healthcare professionals.
Avochato provides distinct, unique phone numbers for sending and receiving messages, allowing users to communicate from their own mobile devices without revealing their personal phone number. The text tree can route inbound messages to the correct department, and conversations can be assigned to different users, prioritized, flagged, and escalated as necessary. All messages received in Avochato are displayed in the web dashboard and in the native iOS and Android apps, allowing users to respond from wherever they are. Users can also create automated response templates to keep customers informed outside of working hours.
Avochato can be incorporated into existing IVR systems or phone trees, enabling customers to self-resolve issues, and escalating to an agent if necessary. Integration with Salesforce, Desk.com, and Slack allows users to send messages to customers from within different applications. Avochato can also be used for inbound and outbound calls, using the dedicated phone numbers provided.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Small Business
Text Messaging
Contact Management
Pricing
Avochato’s user interface
Avochato pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Avochato?
I love the ability to set up autoresponses for keywords, since so many customers end up having the exact same questions over and over.
Select to learn more
Who uses Avochato?
Based on 135 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Avochato's key features
Most critical features, based on insights from Avochato users:
All Avochato features
Features rating:
Avochato alternatives
Avochato
Starting from
1
Per month
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Milvus
Starting from
25
/user
Per month
Avochato pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- HIPAA
- BAA
- Dedicated Account Rep
- Salesforce Process Builder
User opinions about Avochato price and value
Value for money rating:
To see what individual users think of Avochato's price and value, check out the review snippets below.
Allison B.
Owner
Allison B.
Owner
Avochato integrations (10)
Avochato customer support
What do users say about Avochato customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Avochato customer support.
Widespread user sentiment highlights Avochato's customer support as exceptionally responsive and quick to resolve issues.
A large number of users praise the support team's professionalism, helpfulness, and willingness to provide solutions or workarounds.
Multiple users appreciate the variety of support channels available, including phone, video, and email, making it easy to get assistance.
Support options
Training options
To see what individual users say about Avochato's customer support, check out the review snippets below.
“The actual reason I'm on here to review Avochato this moment is that the customer service team has rocked and blown me away.”
Christopher H.
Belong Groups Assistant Director
“I love the ability to set up autoresponses for keywords, since so many customers end up having the exact same questions over and over.”
Allison B.
Owner
“In the end a company with such shabby customer service will be out of business.”
Mark W.
Founder
“It is clear Avachato cares more e about making money then they do about customer satisfaction.”
Bradley C.
Executive Director