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Unless Logo

Turn your SaaS product into a dialogue

Table of Contents

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Is this product right for your business?

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Unless - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Unless overview

What is Unless?

The mission of UNLESS is to let users interact with their devices on human terms, by turning user interfaces into a dialogue.

Always-on support: Resolve customer queries efficiently. Offer 24/7 customer support with personalized self-service agents.

Contextual help: Equip your websites, checkouts and dashboards with contextual assistance, without leaving the funnel.

Simplify your docs: Enable your customers or your team to search and navigate complex information on human terms.

Key benefits of using Unless

  • Automatic AI training

  • Point-and-click UI components

  • Personalized conversations

  • Response analysis

  • No coding skills needed

  • GDPR and CCPA compliant

  • Cookieless by default
  • Starting price

    1499flat rate /
    per month

    Alternatives

    with better value for money


    Pros & Cons

    Verified reviewer profile picture
    Verified reviewer profile picture
    Verified reviewer profile picture

    Landing Pages

    Website Visitor Personalization

    Training and Learning Curve

    Personalization

    Marketing Segmentation

    Pricing

    Unless’s user interface

    Ease of use rating:

    Unless pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(13)
    5(37)

    What do users say about Unless?

    I am big on being able to customize the webpages and content I create and present, so that it gets as close as possible to looking and recreating the user experience I wish people have. While Unless enables users to hyper-personalize their landing pages, there are limitations in terms of customizing those pages and this isn't ideal.

    Select to learn more


    Who uses Unless?

    Based on 50 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Marketing and Advertising
    E-Learning
    Entertainment
    Hospitality
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    Unless's features

    Features rating:

    Activity dashboard
    AI copilot
    API
    Chat/Messaging
    Chatbot
    Collaboration tools
    Conversation intelligence
    Customer communication
    Customer engagement
    Customer history
    Customer portal
    Customizable branding
    Customizable fields
    Customizable forms
    Customizable templates
    Dashboard
    Interaction tracking
    Key performance indicators
    Knowledge base management
    Language detection
    Live chat
    Multi-Channel communication
    Multiple data sources
    Onboarding
    Real-Time analytics
    Real-Time data
    Reporting & statistics
    Reporting/Analytics
    Role-Based permissions
    Search/Filter
    SSL security
    Support ticket management
    Task automation
    Third-Party integrations
    Usage tracking/analytics
    Website integration
    Widgets

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    1499

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    Starting from

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    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Unless pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    premium

    1,499

    Per month

    Features included:

    • Conversational AI
    • Document quality feedback loop
    • Unlimited AI agents
    • Browser Assistant
    • Priority support
    • AI Actions
    • Custom branding
    • AI Privacy Safeguard
    • 3 AI Segments
    • 50+ integrations

    enterprise

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • Conversational AI
    • Document quality feedback loop
    • Unlimited AI agents
    • Browser Assistant
    • Priority support
    • AI Actions
    • Custom branding
    • AI Privacy Safeguard
    • Custom AI Segments
    • 50+ integrations
    • PII Ingest Filter
    • Confidentiality Blocklist
    • Group discounts
    • Custom pricing

    User opinions about Unless price and value

    Value for money rating:

    To see what individual users think of Unless's price and value, check out the review snippets below.

    “About the software, personalizing my content to a specic audience based on differert variables, wow, just wow.”
    Verified reviewer profile picture

    Mark H.

    Managing Partner

    “Marketing has always been about segmentation and this tool allows you drill down and get messaging right. Split testing is great for clarity and confident decision making.”

    Verified reviewer

    Anonymity request

    Unless support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Knowledge Base
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Live Online
    Videos
    In Person
    Webinars

    Unless FAQs

    Q. Who are the typical users of Unless?

    Unless has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does Unless support?

    Unless supports the following languages:
    Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Irish, Italian, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian


    Q. Does Unless offer an API?

    Yes, Unless has an API available for use.


    Q. What level of support does Unless offer?

    Unless offers the following support options:
    Chat, Knowledge Base, Email/Help Desk, Phone Support

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