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Vitally
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World-class Customer Success for B2B SaaS
Table of Contents
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Vitally - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Vitally overview
What is Vitally ?
Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team with 360 customer profiles, flexible health scoring & reporting, and best-in-class automation - wrapped in a beautiful UI every team member will love using. With access to enriched customer data, proactive alerting of at-risk & upsell accounts, and automated engagement with in-need customers, Vitally helps 10x the impact of every team member & eliminate churn.
Vitally reviews
Overall rating
3.7
/5
9
Positive reviews
44
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.44/10
5
4
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1
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Vitally 's key features
Most critical features, based on insights from Vitally users:
All Vitally features
Features rating:
Vitally alternatives
Vitally
Starting from
299
Per month
LiveAgent
Starting from
15
/user
Per month
Skalin
Starting from
569
Per month
Custify
Starting from
No pricing info
Vitally pricing
Value for money rating:
Starting from
299
Per month
User opinions about Vitally price and value
Value for money rating:
Vitally integrations (17)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as Vitally integrations and how users feel about them.
Integration rating: 2.7 (4)
Integration rating: 4.5 (3)
Integration rating: 4.5 (2)
“We use Segment as the main data pipeline and Pendo as the product-experience layer on top of it. Segment sends standardized events and user traits into Pendo, so we only have to instrument tracking once and can reuse the same schema across tools.”
Dhavalkumar K.
Principal User Interface Engineer
Integration rating: 5.0 (1)
“We use Zapier to connect our boards and automate some of our projects.”
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Patricia D.
Manager Business Administration
Integration rating: 5.0 (1)
Other top integrations
Vitally support options
Typical customers
Platforms supported
Support options
Training options
