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Top Rated eCommerce Software with Order Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Order management simplifies tracking, processing, and fulfilling customer orders. It centralizes order information, automates updates, and streamlines returns and refunds, enhancing efficiency and customer satisfaction. Our reviewers in eCommerce software rated this feature as important.

8 Best eCommerce Software with Order Management

Product
User rating
Starting price
NetSuite logo
4.2
(1.7K)
Empty state illustration for "No pricing info"

No pricing info

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Odoo logo
4.2
(1.2K)
31.10
per user/per month
visit website
GoDaddy Website Builder logo
4.2
(1.3K)
9.99
flat rate/per month
Squarespace logo
4.6
(3.3K)
25
flat rate/per month
Shopify logo
4.5
(6.6K)
29
flat rate/per month
WooCommerce logo
4.5
(1K)
Empty state illustration for "No pricing info"

No pricing info

Webnode logo
4.6
(761)
10
flat rate/per month
Wix logo
4.4
(10.5K)
17
flat rate/per month

See other top eCommerce products with order management

How we picked the 8 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the eCommerce software category. They also needed to have sufficient reviews about order management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for order management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 8 best products

NetSuite logo

NetSuite

Reviews Sentiment
 
 
 
1-2(92)
3-4(901)
5(775)
Key Features
Website Management3.5
Data Security4.6

User insights about the order management feature

Users report that NetSuite's order management is highly customizable and efficient. They appreciate the ability to capture orders from multiple channels, track order status, and manage the entire order lifecycle from entry to fulfillment. Reviewers also highlight the visibility into inventory levels and the comprehensive reporting capabilities that help improve sales performance and customer satisfaction.
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“Order management in NetSuite impacts our company by streamlining the entire order-to-cash process. It ensures accurate order processing, inventory management, and timely order fulfillment, leading to improved customer satisfaction, increased efficien”
DR

David R.

IT Support

“I like that NetSuite's Order Management module provides companies with a powerful set of tools to streamline their order processing. It allows companies to capture orders from multiple channels, including online stores, email, phone, and more. It also helps to efficiently manage the order lifecycle, from order entry to fulfillment and invoicing, while providing visibility into inventory levels and customer pricing. The system also helps to ensure accuracy and compliance with government regulations, and the reporting capabilities help to provide insight into the company's sales performance.”
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Devendra K.

Manager

Starting price
Empty state illustration for "No pricing info"

No pricing info

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Pros and Cons based on 1,768 verified reviews
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Cloud-based accessibility

Efficient inventory management

Flexible customization options

Customizable and informative dashboards

Convenient web access

Slow performance speed

Prohibitive pricing for small businesses

Challenging implementation process

Inadequate customer support

Inefficient sales management

See pros and cons details
Odoo logo

Odoo

Reviews Sentiment
 
 
 
1-2(114)
3-4(483)
5(685)
Key Features
Website Management4.2
Data Security

User insights about the order management feature

Reviewers indicate that Odoo's order management is detailed and customizable. They appreciate the ability to manage orders efficiently, track inventory, and automate processes. Users also value the integration with other modules like procurement and supply chain management. However, some note the need for additional features and customization for specific business requirements.
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“facilitation at the level of the orders especially for important orders we have directly a listing due to available and not available stock what allows to easily manage the orders what is perfect ”
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stephane m.

technical customer

“There are many ways to customize screens to make it easy to see what orders are open, which are ready to invoice, and which are complete.”
AM

Alan M.

President

Starting price
31.10per user /
per month
visit website
Pros and Cons based on 1,282 verified reviews
Verified reviewer profile picture

Comprehensive ERP solutions

Effective CRM management

Highly customizable modularity

Intuitive user interface

Seamless integration capabilities

Frequent software bugs

Inefficient email management

Challenging version upgrades

High customization costs

Inadequate support services

See pros and cons details
GoDaddy Website Builder logo
Reviews Sentiment
 
 
 
1-2(70)
3-4(658)
5(642)
Key Features
Website Management4.4
Data Security

User insights about the order management feature

Users report that GoDaddy's order management is simple and effective. They appreciate the streamlined process for tracking and fulfilling orders, with notifications sent via email and SMS. Reviewers also highlight the integration with third-party booking platforms and the ease of managing customer accounts and payments. However, some users rely on other sites for more complex order management needs.

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“Godaddy provide easy order management services like taking orders, processing payments, and managing customer accounts. This may involve tasks such as verifying billing information, updating account information, and handling customer inquiries and complaints”
SG

Shweta G.

Freelance Trainer

“The orders are streamlined as they come in with notifications sent via email and SMS. It's easy to track orders and fulfill them once ready - this sends a backroom alert to the buyer to keep them informed of the whole process.”
VJ

Vinay J.

Product Manager

Starting price
9.99flat rate /
per month
Pros and Cons based on 1,370 verified reviews

Intuitive drag-and-drop functionality

Ideal for small businesses

Reliable web hosting

Efficient website development

Comprehensive website building

Limited content editing

Outdated email services

Limited customization options

Unappealing design themes

See pros and cons details
Squarespace logo
Reviews Sentiment
 
 
 
1-2(46)
3-4(1,169)
5(2,147)
Key Features
Website Management4.6
Data Security4.6

User insights about the order management feature

Users report that Squarespace's order management is straightforward and helps keep things organized. They find it easy to track orders, view customer details, and send updates. Reviewers also appreciate the real-time updates and the ability to manage inventory and order history effectively. However, some feel it may be too simple for larger businesses with more complex needs.
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“Order Management is important to squarespace because it allows us to pull up customer orders and see all details about the order. As well as send updates to the customer through emails.”
TC

Tiffany C.

Owner CEO

“The effectiveness with which Squarespace handles and arranges orders, together with its provision of merchants with comprehensive data, tracking choices, and easy-to-use contact tools, make "Order Management" a noteworthy feature.”
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Chukwumezie B.

Web designer

Starting price
25flat rate /
per month
Pros and Cons based on 3,362 verified reviews
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Ideal for small businesses

Efficient client website creation

Professional website appearance

User-friendly website creation

Diverse and customizable templates

Customization constraints

Frequent technical issues

Limited page design flexibility

Short and restrictive free trials

High cost concerns

See pros and cons details
Shopify logo
Reviews Sentiment
 
 
 
1-2(136)
3-4(2,239)
5(4,250)
Key Features
Website Management4.5
Data Security4.5

User insights about the order management feature

Reviewers appreciate Shopify's order management capabilities for their simplicity and efficiency. They find it easy to track, fulfill, and update orders, and highlight the intuitive dashboard that provides real-time notifications and a single view of all orders. Users also value the integration with third-party apps for shipping and fulfillment, and the ability to manage inventory and customer details seamlessly.
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“Merchants can easily access and track order information, including customer details, payment status, shipping details, and fulfillment status, all in one place.”
OA

Oumaima A.

research analyst

“Fulfilling an order on Shopify is just a click of a button. Every Orders received lands under "Unfulfilled tab". When the order is shipped and the tracking details provided then it automatically is marked as "fulfilled". Customers are informed automatically along with the tracking details via email. Thus there is no extra effort here. Returns are processed with ease. Just feed in the amount and the amount will be deducted with your connected gateway and mail will be sent to the customer again. This is such a time saver.”
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Gaurav J.

Sr. Ecommerce Marketing Manager

Starting price
29flat rate /
per month
Pros and Cons based on 6,625 verified reviews
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Comprehensive ecommerce features

Efficient online selling

Easy online store creation

Supports small business growth

User-friendly setup process

High transaction and subscription fees

High costs for small businesses

Slow site performance

Inconsistent issue resolution

Need for coding knowledge

See pros and cons details
WooCommerce logo
Reviews Sentiment
 
 
 
1-2(6)
3-4(395)
5(633)
Key Features
Website Management4.5
Data Security4.4

User insights about the order management feature

Reviewers indicate that WooCommerce's order management is user-friendly and efficient. They appreciate the ability to track order status, manage inventory, and send notifications to customers. Users also value the integration with various plugins for enhanced functionality, though some note the need for additional plugins for specific features. Overall, they find it easy to manage orders and customer information.
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“Managing orders on WooCommerce based stores is super easy. The shop administrator or manager can check the latest orders, payment status and make changes to the order status while processing. Every status change could be notified to the customer via email.”
SS

Sachin S.

Business Development Manager

“Order management works pretty well, as an admin, you have all the orders in one place, you can easily filter and see the information, and also can cancel or mark it as completed with a few clicks.”
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Miguel D.

Desarrollo de nuevos negocios

Starting price
Empty state illustration for "No pricing info"

No pricing info

Pros and Cons based on 1,034 verified reviews
Verified reviewer profile picture

Highly customizable store creation

Cost-effective e-commerce websites

Affordable client solutions

Quick and easy installation

Frequent disruptive updates

Resource-intensive performance

Frequent bugs and glitches

See pros and cons details
Webnode logo
Reviews Sentiment
 
 
 
1-2(12)
3-4(259)
5(490)
Key Features
Website Management4.5
Data Security4.5

User insights about the order management feature

Users find Webnode's order management easy to use for placing orders and accessing customer information. However, some reviewers mention difficulties with certain features, such as shipping options and the lack of automatic invoice generation. Overall, they appreciate the basic functionality but feel it could benefit from additional improvements and features.

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“All is great, if the system issued invoices automatically, that would be even better.”
IL

Ivana L.

Managing director

“So customer know what they doing with easy access ”
SM

Shakur M.

Artist

Starting price
10flat rate /
per month
Pros and Cons based on 761 verified reviews

Ease of design creation

User-friendly accessibility

Responsive customer service

Limited font customization

Challenging image management

See pros and cons details
Wix logo
Reviews Sentiment
 
 
 
1-2(241)
3-4(4,337)
5(5,927)
Key Features
Website Management4.5
Data Security4.6

User insights about the order management feature

Reviewers appreciate Wix's order management for its ease of use and intuitive design. They find it simple to track orders, manage inventory, and fulfill orders directly from the website. Users also value the automated features like generating invoices and sending order updates to customers. However, some note that it may lack advanced features found in other e-commerce platforms.
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“Wix has a good feature of order management, it works in two ways, Track your Inventory and IN Stock / Out Stock orders which help provide easy order management functionality.”
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Saad A.

IT administrator

“This makes everything so easy, automatically generating invoices and orders and sending them to customers by email. Furthermore, a workspace space is provided for viewing these and completing any necessary steps.”
SC

Stuart C.

Owner

Starting price
17flat rate /
per month
Pros and Cons based on 10,505 verified reviews
Verified reviewer profile picture

Professional website creation

Intuitive drag-and-drop interface

Extensive template library

Comprehensive beginner tutorials

Versatile blog creation tools

Slow website performance

Confusing and costly plans

Limited SEO capabilities

Inconsistent mobile compatibility

Complicated domain management

See pros and cons details

Other Top Rated eCommerce Software with Order Management in 2026

NetSuite logo

NetSuite

AI-powered cloud-based business management suite

visit website
NetSuite ERP helps take your eCommerce to the next level with our SuiteCommerce functionality, which links every step of a multi-channel, multi-location retail business to your back office systems to run your business better with real-time insights, flexibility, and agility.

Read more about NetSuite

Users also considered
Finale Inventory logo

Finale Inventory

Category Leaders

Cloud-based inventory management solution

visit website
From table-stakes (real-time inventory management syncs) to bells and whistles (mobile barcoding, forecasting, custom dashboards), Finale's cloud-based inventory system integrates seamlessly with your sales channels to prevent overselling & keep you ahead of the game.

Read more about Finale Inventory

Users also considered
Zoho Commerce logo

Zoho Commerce

The complete ecommerce platform

visit website
Zoho Commerce is an all-in-one ecommerce platform for building online stores and managing products, orders, payments, shipping, and marketing—while seamlessly connecting ecommerce with CRM, inventory, accounting, and customer support.

Read more about Zoho Commerce

Users also considered
SKU IQ logo

SKU IQ

Connected Retail - Sync your POS and eCommerce inventory.

visit website
With SKU IQ you can save time by automatically having your POS and e-commerce inventory sync in real-time! We connect all major POS (Square, Clover, Lightspeed) with all major e-commerce systems (Shopify, WooCommerce, Wix, BigCommerce).

Read more about SKU IQ

Users also considered
Brightpearl logo

Brightpearl

Retail operations management platform for brands & retailers

visit website
Brightpearl is a retail operations platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment, and more.

Read more about Brightpearl

Users also considered
Inventory Planner logo

Inventory Planner

Cloud-based inventory planning and forecasting software

visit website
Inventory Planner is a software that helps businesses automate inventory management and planning on a centralized platform. It is an essential tool for businesses with large inventories and multiple locations. Avoid overstock and out-of-stocks through accurate, data-driven forecasting.

Read more about Inventory Planner

Users also considered
Adobe Commerce logo

Adobe Commerce

Personalized, high-performance B2B & B2C commerce

visit website
Adobe Commerce empowers B2C and B2B brands to boost conversion and go live faster on a flexible, cloud-native platform. It supports rapid growth across brands and markets with scalable catalogs, a native DAM, and a fast, personalized storefront experience that accelerates growth.

Read more about Adobe Commerce

Users also considered
Linnworks logo

Linnworks

Cloud-based multi-channel eCommerce solution

visit website
Linnworks lets you power your entire commerce operation from a single platform. With more than 100 integrations, Linnworks covers everything you need - from order and inventory management, analytics and forecasting, warehouse management, selling channel listings, and 3PL/fulfillment.

Read more about Linnworks

Users also considered
AIM logo

AIM

AIM Point of Sale Software Solution for specialty retailers.

visit website
AIM offers retailers a way to manage inventory, customers and sales but also offers fully integrated add-on modules such as Accounts Payable & General Ledger, Purchase Orders, Repair & Service, Lesson/Appointment Scheduling & Billing, Short Term Rentals, Rent & Sales Contracts, and much more.

Read more about AIM

Users also considered
Helcim logo

Helcim

Billing, Invoicing and Payment Processing with Helcim

visit website
Accept online payments with Helcim. Whether you need to launch an online store from scratch or add payments to your current site, Helcim has the complete online payments solution your business needs.

Read more about Helcim

Users also considered
SKULabs logo

SKULabs

Cloud-based inventory management and order fulfillment

visit website
SKULabs simplifies eCommerce operations by centralizing inventory, orders, and shipping across multiple sales channels. Sync stock in real-time, prevent overselling, and streamline fulfillment to enhance customer satisfaction.

Read more about SKULabs

Users also considered
Candid logo

Candid

Order management platform for wholesale businesses

visit website
The Candid platform allows brands to create clear and concise terms to support business requirements while creating clarity and ease for buyers. It includes a virtual showroom, a branded wholesale catalog, and various third-party integrations.

Read more about Candid

Users also considered
Wix logo
Category Leaders

Website builder & business management platform

Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

Read more about Wix

Users also considered
Shopify logo

Everything you need to sell anywhere. Trusted by 160k stores

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Read more about Shopify

Users also considered
Squarespace logo
Category Leaders

A website makes it real.

Squarespace offers an all-in-one Commerce platform that gives you everything you need to run your business and sell online -- whether you’re just getting started or are an established brand. Start with beautiful website templates to make your store stand out.

Read more about Squarespace

Users also considered
ShippingEasy logo

Online shipping automation pla eCommerce seller

ShippingEasy is online shipping fulfillment software for eCommerce sellers that want the best postage rates and automate back-end shipping processes.

Read more about ShippingEasy

Users also considered
Weebly logo

Website, blog & online store creation

Weebly is a web design and website hosting tool which provides the tools to create websites, online stores, and blogs using a drag and drop website builder

Read more about Weebly

Users also considered
Marketing 360 logo

#1 Marketing Platform For Small Business

Build an online store
Marketing360®? has everything you need to build an amazing online storefront that can help grow your business. Create a sleek, modern online store, stay organized while managing customers and payments, sell your products everywhere online.

Read more about Marketing 360

Users also considered
WooCommerce logo
Category Leaders

eCommerce platform for WordPress

Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable, open-sourced eCommerce platform for WordPress

Read more about WooCommerce

Users also considered
Pixpa logo
Category Leaders

All-in-one website builder for creators & small businesses

Launch an online store to sell products, services, or downloads. Pixpa offers full control, secure checkout, and beautiful design—tailored for creatives.

Read more about Pixpa

Users also considered
Webnode logo
Category Leaders

Professional website builder for small businesses

Webnode is different than any other website builder. It helps you to design an awesome website, blog or online store in matter of minutes. It is Ideal for all kind of individuals and small businesses.

Read more about Webnode

Users also considered
GoDaddy Website Builder logo

Website builder, WordPress hosting, and more

GoDaddy is an Internet domain registrar & web hosting company offering domain name registration, a website builder, WordPress website hosting, and various other web services

Read more about GoDaddy Website Builder

Users also considered
Odoo logo

All-in-one open-source business software

Odoo's eCommerce features provided a vision of a fully integrated solution, which could provide XO2 with a streamlined sales and distribution channel, incorporating full financial and after-sales marketing features.

Read more about Odoo

Users also considered
Hostinger logo

Virtual private server and website optimization software

Hostinger is a virtual private server and website optimization software that helps businesses create websites, monitor vulnerabilities, conduct daily backups, set up file transfer protocol (FTP) accounts, and more from within a unified platform. It allows staff members to to utilize SSL certificates and cache-engine to ensure website protection.

Read more about Hostinger

Users also considered
Ecwid logo

eCommerce software for mobiles, websites and social media

Start selling in minutes. Ecwid provides freelancers and small businesses a quick way of setting up an online store and shopping cart into any existing website and social media profile.

Read more about Ecwid

Users also considered

Key features for eCommerce software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Website Management: Reviewers highlight the ability to customize websites extensively, manage content easily, and update design elements without extensive technical knowledge, enhancing user experience and business goals. 92% of reviewers rated this feature as important or highly important.
  • Data Security: Users emphasize the importance of strong security measures like encryption, regular updates, and compliance with regulations to protect customer data and build trust in the platform. 89% of reviewers rated this feature as important or highly important.
  • Shopping Cart: Users highlight the flexibility to add and adjust items, view order summaries, and integrate payment options, providing a seamless and convenient shopping experience for customers. 88% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the ability to manage stores, process orders, and update products on-the-go, ensuring flexibility and control for business owners from their mobile devices. 87% of reviewers rated this feature as important or highly important.
  • Inventory Management: Users appreciate features like real-time tracking, stock level alerts, and integration with other systems, which help maintain accurate inventory and prevent stockouts or overstocking. 87% of reviewers rated this feature as important or highly important.