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ChatGPT
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify conversations through human-like AI.
Table of Contents
ChatGPT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
ChatGPT overview
What is ChatGPT?
ChatGPT is an artificial intelligence chatbot developed by Anthropic. It is a conversational AI software designed to understand natural language queries and provide human-like responses. ChatGPT can be used for a wide range of applications including customer service, marketing, research, content creation and more.
The main features of ChatGPT include its advanced natural language processing capabilities powered by a large language model, the ability to have natural conversations and remember context, and provide detailed explanations. Users can have open-ended discussions with ChatGPT on a wide range of topics, pose follow-up questions, and the chatbot will attempt to answer coherently based on the information it's been trained on.
Some key technical details about ChatGPT include that it is built on Anthropic's Constitutional AI approach, which is designed to make AI systems safer and more aligned with human values. The natural language processing model itself has been trained on massive datasets crawled from the internet in order to ingest a broad range of human knowledge and conversations. ChatGPT offers API access to integrate with other applications.
Key benefits of using ChatGPT
Available for free on the web as well as iOS and Android apps
Now has capabilities like seeing, hearing, and speaking to provide a more natural conversation
Offers an enterprise version for businesses with features like private access and content filtering
Developed by OpenAI, a leading AI research organization, using powerful GPT models
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Drafting
Ideation
Productivity
Accuracy
Reliability
Affordability
ChatGPT’s user interface
ChatGPT pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.8
Customer support
4.0
Reviews sentiment
What do users say about ChatGPT?
Users say ChatGPT is a versatile tool for answering questions, generating text, brainstorming ideas, and automating tasks, helping them save time and boost productivity. They appreciate its conversational responses, ability to assist with content creation, and support for creative projects, though they often double-check its information for accuracy and reliability. Some find its image generation features useful but limited, with slow processing and strict usage caps.
Reviewers indicate that ChatGPT sometimes struggles with context retention, produces generic or inaccurate answers, and requires clear instructions for best results. They feel pricing is high for advanced features, and some dislike frequent limits in the free version.
Select to learn more
Who uses ChatGPT?
Based on 306 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ChatGPT's key features
Most critical features, based on insights from ChatGPT users:
All ChatGPT features
Features rating:
ChatGPT awards
ChatGPT alternatives
ChatGPT
Starting from
20
/user
Per month
Zoom Workplace
Starting from
14.99
Per month
Adobe GenStudio for Performance Marketing
Starting from
No pricing info
Grammarly Business
Starting from
12
Per month
ChatGPT pricing
Pricing plans
Pricing details:
User opinions about ChatGPT price and value
Value for money rating:
To see what individual users think of ChatGPT's price and value, check out the review snippets below.
Johanna B.
Dental Hygienist
Cooper B.
Director of Media Ministries
ChatGPT integrations (258)
Integrations rated by users
We looked at 306 user reviews to identify which products are mentioned as ChatGPT integrations and how users feel about them.
Integration rating: 4.6 (9)
“ChatGPT suggested and wrote description to take to Canva to generate the picture and video content to accompany the decriptive text that I had written with ChatGPT”
“The overall integration is not as good as I would like. If creating something in GPT it often does not actually create the Canva item it says it can.”
Cindie O.
Soloprenuer
Integration rating: 5.0 (2)
“Working with any debt due will allow me to be able to. You really go crazy inside of chatgpt, and then still stay on task. Keep my most important things top of mind and stay on schedule.”
Megan N.
Creative Director
Integration rating: 5.0 (1)
“One needs to get the best presentation and algorithm data into video context”
Cory L.
CEO
ChatGPT support options
Typical customers
Platforms supported
Training options
ChatGPT FAQs
ChatGPT has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of ChatGPT?
ChatGPT has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does ChatGPT support?
ChatGPT supports the following languages:
English
Q. Does ChatGPT support mobile devices?
ChatGPT supports the following devices:
Android, iPad, iPhone
Q. Does ChatGPT offer an API?
Yes, ChatGPT has an API available for use.
