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ChatGPT
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify conversations through human-like AI.
Table of Contents
ChatGPT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
ChatGPT overview
Based on 315 verified user reviews
What is ChatGPT?
ChatGPT is a chatbot program with key features that include content generation, natural language processing, text editing, and more.
Who uses ChatGPT?
Reviews for ChatGPT come from a wide variety of industries, including information technology and services (10% of reviewers), marketing and advertising (5%), and computer software (5%). The most frequent use case for ChatGPT cited by reviewers is as an AI writing assistant (66% of reviewers).
What do users say about ChatGPT pricing?
Some users report that ChatGPT's free version is accessible for casual use, and some reviewers feel the pro version offers better performance. However, some users say subscription fees are high, and reviewers indicate limitations affect perceived value.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Content Creation
Writing Assistance
User Interface
Inconsistent answer accuracy
ChatGPT’s user interface
ChatGPT pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.7
Customer support
4.0
Reviews sentiment
What do users say about ChatGPT?
ChatGPT is a chatbot program with key features that include content generation, natural language processing, text editing, and more.
Select to learn more
Who uses ChatGPT?
Based on 315 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ChatGPT's key features
Most critical features, based on insights from ChatGPT users:
All ChatGPT features
Features rating:
ChatGPT awards
ChatGPT alternatives
ChatGPT
Starting from
20
/user
Per month
Grammarly Business
Starting from
No pricing info
Writesonic
Starting from
No pricing info
1min.AI
Starting from
No pricing info
ChatGPT pricing
Pricing plans
Pricing details:
User opinions about ChatGPT price and value
Value for money rating:
Of 22 reviews that provide robust commentary on ChatGPT's price and value, mention it in a positive light.
Some users report that ChatGPT offers a free version with basic features, making it accessible for casual use, while paid tiers unlock more advanced options. Some reviewers feel the pro version provides better performance and fewer errors, which they find valuable for business or frequent use. Some users say the subscription fees are high, especially at higher tiers or with more users, and they feel the benefits of paid plans do not always justify the cost. Reviewers indicate that limitations in both free and paid versions impact their perception of value for money.
, and
ChatGPT integrations (266)
Integrations rated by users
We looked at 315 user reviews to identify which products are mentioned as ChatGPT integrations and how users feel about them.
Integration rating: 4.6 (10)
“ChatGPT suggested and wrote description to take to Canva to generate the picture and video content to accompany the decriptive text that I had written with ChatGPT”
“The overall integration is not as good as I would like. If creating something in GPT it often does not actually create the Canva item it says it can.”
Cindie O.
Soloprenuer
Integration rating: 5.0 (2)
“Working with any debt due will allow me to be able to. You really go crazy inside of chatgpt, and then still stay on task. Keep my most important things top of mind and stay on schedule.”
Megan N.
Creative Director
Integration rating: 5.0 (1)
“One needs to get the best presentation and algorithm data into video context”
Cory L.
CEO
ChatGPT support options
Typical customers
Platforms supported
Training options
ChatGPT FAQs
ChatGPT has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is ChatGPT used for?
ChatGPT is an artificial intelligence chatbot developed by Anthropic. It is a conversational AI software designed to understand natural language queries and provide human-like responses. ChatGPT can be used for a wide range of applications including customer service, marketing, research, content creation and more. The main features of ChatGPT include its advanced natural language processing capabilities powered by a large language model, the ability to have natural conversations and remember context, and provide detailed explanations. Users can have open-ended discussions with ChatGPT on a wide range of topics, pose follow-up questions, and the chatbot will attempt to answer coherently based on the information it's been trained on. Some key technical details about ChatGPT include that it is built on Anthropic's Constitutional AI approach, which is designed to make AI systems safer and more aligned with human values. The natural language processing model itself has been trained on massive datasets crawled from the internet in order to ingest a broad range of human knowledge and conversations. ChatGPT offers API access to integrate with other applications.
Q. What are the benefits of using ChatGPT?
Allows you to get instant answers to questions, find creative inspiration, and learn something new
Available for free on the web as well as iOS and Android apps
Now has capabilities like seeing, hearing, and speaking to provide a more natural conversation
Offers an enterprise version for businesses with features like private access and content filtering
Developed by OpenAI, a leading AI research organization, using powerful GPT models
Q. What languages does ChatGPT support?
ChatGPT supports the following languages:
English
Q. Does ChatGPT support mobile devices?
ChatGPT supports the following devices:
Android, iPad, iPhone
Q. Does ChatGPT offer an API?
Yes, ChatGPT has an API available for use.
