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8x8 Contact Center
5
22
4
16
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One solution for every customer interaction.
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8x8 Contact Center - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
8x8 Contact Center overview
What is 8x8 Contact Center?
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center makes it easy for businesses to connect and collaborate with individuals working inside and outside of the organization.
8x8 Contact Center keeps you connected to your customers from anywhere, at any time. Making changes is easy. And with an industry-first, financially backed 99.999% SLA across contact center and business communications, your contact center will continue to operate without interruption.
8x8 Contact Center’s user interface
8x8 Contact Center pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.4
Customer support
4.0
Reviews sentiment
What do users say about 8x8 Contact Center?
The 8x8 support team is pretty responsive.
Select to learn more
Who uses 8x8 Contact Center?
Based on 47 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
8x8 Contact Center's key features
Most critical features, based on insights from 8x8 Contact Center users:
All 8x8 Contact Center features
Features rating:
8x8 Contact Center alternatives
8x8 Contact Center
Starting from
No pricing info
Ringover
Starting from
29
/user
Per month
Sobot
Starting from
No pricing info
LiveAgent
Starting from
15
/user
Per month
8x8 Contact Center pricing
Value for money rating:
Starting from
No pricing info
User opinions about 8x8 Contact Center price and value
Value for money rating:
To see what individual users think of 8x8 Contact Center's price and value, check out the review snippets below.
Maria X.
Software Support
Fabiano M.
Manager
8x8 Contact Center integrations (7)
Integrations rated by users
We looked at 47 user reviews to identify which products are mentioned as 8x8 Contact Center integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“This has been helpful in having remote workers, so that people can connect with our staff wherever they are.”
Emmanuel M.
Online Evangelism Innovator
Integration rating: 1.0 (1)
“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”
Hervé G.
CEO
Other top integrations
8x8 Contact Center support options
Typical customers
Platforms supported
Support options
Training options
