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CustomerGauge Logo

Customer experience management platform for B2B companies

Table of Contents

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CustomerGauge - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

CustomerGauge overview

What is CustomerGauge?

CustomerGauge is an end-to-end, fully integrated, feedback and loyalty management platform built on the Net Promoter® System. A "four-in-one" platform, its in-application capabilities include Communications (email), Feedback Collection (surveys), Action (Closing the Loop on Customer Issues), and Analytics. The system's powerful API means it can be integrated with external CRMs such as Salesforce and ecommerce platforms such as Magento.

Starting price


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CustomerGauge’s user interface

Ease of use rating:

CustomerGauge reviews

Overall rating

4.8

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Who uses CustomerGauge?

Based on 11 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Telecommunications
Consumer Goods
Renewables & Environment
Financial Services
Others

Use cases

- Not enough reviews
-
-
-
-
-

CustomerGauge's key features

Most critical features, based on insights from CustomerGauge users:

Account alerts
Account Management
Activity dashboard
API
Churn management
Communication management
Complaint monitoring
CRM
Customer engagement
Customer experience management

All CustomerGauge features

Features rating:

Account alerts
Account Management
Activity dashboard
API
Churn management
Communication management
Complaint monitoring
CRM
Customer engagement
Customer experience management
Customer management
Customer segmentation
Dashboard
Dashboard creation
Engagement tracking
Feedback management
Health score
Multi-Channel data collection
Negative feedback management
Predictive analytics
Real-Time analytics
Reporting/Analytics
Revenue management
Review request
Sentiment analysis
Survey/Poll management
Surveys & feedback
Text analysis
Usage tracking/analytics
Visual analytics
Win/Loss analysis

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CustomerGauge support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Videos
Live Online
In Person
Webinars

CustomerGauge FAQs

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