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Preferred Patron Loyalty Logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Table of Contents

Preferred Patron Loyalty - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Preferred Patron Loyalty overview

What is Preferred Patron Loyalty?

Preferred Patron Loyalty Program: A Comprehensive Solution for Customer Engagement and Retention

Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

Preferred Patron Loyalty is designed for businesses of all sizes across various industries, including retail, automotive, healthcare, casinos & slot parlors, hospitality, cosmetics, salon & spa, health & fitness, golf resorts & country clubs, cafés & pubs, and more. Our platform captures essential customer data to create effective, loyalty-centric strategies and coordinates event-triggered emails in real time.

Our unique WeatherSmart™ Intelligence allows you to create targeted marketing campaigns based on real-time weather conditions, ensuring your promotions are always relevant and impactful. Alongside WeatherSmart™, we offer various incentive-based programs such as appreciation, coupons, recognition, referral, miss-you offers, cashback, and more. These can be delivered dynamically, on-demand, or on a scheduled basis, tailored to individual customer data and loyalty rules.

Preferred Patron operates as a Cloud/SaaS solution, providing cross-device compatibility, comprehensive marketing services, and robust customer management features. The platform includes diverse accrual methods, omnichannel marketing capabilities, detailed reporting and analytics, and a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa. We offer multiple interfaces, including Standalone, Cloud/Web, and Kiosk, providing flexibility to meet your business's unique needs.

Join the many businesses that trust Preferred Patron Loyalty to drive customer engagement and foster growth. Our innovative features and comprehensive support make us the ideal choice for businesses looking to enhance their loyalty programs and stand out from the competition. Discover how our exclusive WeatherSmart™ Promotions can transform your customer engagement strategies. Visit our website or contact our sales team at 800-531-1108 to learn more.

Starting price

29flat rate /
per month
view pricing plans

Alternatives

Preferred Patron Loyalty’s user interface

Ease of use rating:

Preferred Patron Loyalty pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(6)
5(102)

What do users say about Preferred Patron Loyalty?

The connection the program has created between my business and my customers is fantastic.

Select to learn more


Who uses Preferred Patron Loyalty?

Based on 109 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Food & Beverages
Automotive
Marketing and Advertising
Others

Use cases

Customer Loyalty
Customer Experience
Customer Engagement
Customer Communications Management

Preferred Patron Loyalty's key features

Most critical features, based on insights from Preferred Patron Loyalty users:

Access controls/permissions
Account alerts
Account Management
Activity dashboard
Activity tracking
AI copilot
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
API

All Preferred Patron Loyalty features

Features rating:

Access controls/permissions
Account alerts
Account Management
Activity dashboard
Activity tracking
AI copilot
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
API
Appointment management
Audience targeting
Audit trail
Batch communications
Campaign analytics
Campaign management
Campaign planning
Canned responses
Case management
Categorization/Grouping
Chat/Messaging
Churn management
Client portal
Commenting/Notes
Communication management
Complaint monitoring
Compliance management
Contact database
Contact management
Content creation
Conversion tracking
Corrective and preventive actions (capa)
CRM
Customer activity tracking
Customer database
Customer engagement
Customer experience management
Customer history
Customer journey mapping
Customer management
Customer portal
Customer profiles
Customer segmentation
Customer Service Analytics
Customer surveys
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data import/export
Data visualization
Discount management
Drag & drop
eCommerce management
Editorial Calendar
Email management
Email marketing
Email reminders
Email templates
Engagement tracking
Event management
Event triggered actions
Feedback management
Filtering
For sales/marketing
Gamification
Gift card management
Health score
Incentive management
Interaction tracking
Interactive content
Issue management
Issue tracking
Knowledge base management
Loyalty cards
Loyalty program
Member directory
Member portal
Membership management
Mobile access
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Channel marketing
Multi-Language
Multi-Location
Negative feedback management
Onboarding
On-Demand communications
Performance metrics
Personalization
Point of sale (pos)
Predictive analytics
Program Notices
Promotions management
Publish scheduling
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reference usage tracking
Referral tracking
Reminders
Renewal management
Reporting/Analytics
Reporting & statistics
Rewards management
ROI tracking
Scheduling
Search/Filter
Self service portal
Sentiment analysis
SMS marketing
SMS messaging
Social media integration
Social promotion
SSL security
Support ticket tracking
Survey/Poll management
Surveys & feedback
Tagging
Template management
Text analysis
Third-Party integrations
Transaction history
Trend analysis
Usage tracking/analytics
User management
Vehicle tracking
Visual analytics
Widgets
Win/Loss analysis

Preferred Patron Loyalty alternatives

Preferred Patron Loyalty logo
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Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Guusto logo
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Starting from

4.8

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RepeatMD logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
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Value for Money
Customer Support
Kangaroo logo
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Starting from

79

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Preferred Patron Loyalty pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Small Business

29

Per month

Features included:

  • White Labeled
  • Autopilot Operation
  • Marketing Manager
  • Email Marketing
  • SMS Marketing
  • Rewards Program
  • Promotions
  • CRM Segmentation
  • Visual Dashboard
  • Instant Deals
  • Gamification Strategies
  • Review Collection
  • Instant Download Rewards
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • Digital Stamp Card
  • Digital Punch Card
  • Mobile App
  • Mobile Wallet

Growth

199

Per month

Features included:

  • Multi-Store Pooling
  • White-Labeled
  • Autopilot Operation
  • Marketing Manager
  • Email Marketing
  • SMS Marketing
  • CRM Segmentation
  • Visual Dashboard
  • Rewards Program
  • Cash Back Incentives
  • Promotions
  • Instant Deals
  • Gamification Strategies
  • Review Collection
  • Instant Download Rewards
  • Achievement Tiers
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages (stamp cards or bundled services)
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • API for In-house Integrations
  • Webhooks
  • Standard Support
  • Account setup by experts
  • Moible App
  • Mobile Wallet
  • Digital Stamp Cards
  • Digital Punch Cards
  • Points & Rewards
  • Cash Back
  • Stamps

Enterprise

10,000

Per month

Features included:

  • Multi-Store Pooling
  • Central Rules & Local Overides
  • White-Labeled
  • Autopilot Operation
  • Marketing Manager
  • Email Marketing
  • SMS Marketing
  • CRM Segmentation
  • Visual Dashboard
  • Enterprise Analytics
  • Rewards Program
  • Cash Back Incentives
  • Promotions
  • Instant Deals
  • Gamification Strategies
  • Review Collection
  • Instant Download Rewards
  • Achievement Tiers
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages (Stamp Card / Bundled Services)
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • API for In-house Integrations
  • Webhooks
  • Priority Support
  • Account setup by experts
  • Mobile App
  • Mobile Wallet
  • Points & Rewards
  • Cash Back
  • Stamps
  • Sandbox Environment

Franchise

2,000

Per month

Features included:

  • Multi-location Capable
  • ~50,000 Members/license
  • White-Labeled
  • Autopilot Operation
  • Marketing Manager
  • E-mail Marketing
  • SMS Marketing
  • CRM w/segmentation
  • Visual Dashboard
  • Rewards Program
  • Cash Back Incentives
  • Promotions
  • Instant Deals
  • Gamification Strategies
  • Review collection & hosting
  • Instant Download Rewards
  • Achievement Tiers
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages (stamp cards & bundled services)
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • API for In-house Integrations
  • Webhooks
  • Priority Support
  • Account setup by experts

Community Deals

30

/user

Per month

Features included:

  • Multi-location Capable
  • Multitenancy Capable
  • Unlimited Customers
  • Unlimited Deals
  • Promotions (birthday & anniversary)
  • Mobile Deals Portal
  • Autopilot Operation
  • Marketing Manager
  • E-mail Marketing
  • SMS Marketing
  • CRM w/segmentation
  • Visual Dashboard
  • Review collection & hosting
  • Advanced E-mail designer
  • In App Redemptions

Gift Card

30

Per month

Features included:

  • Multi-location Capable
  • Unlimited Gift Cards
  • Plastic Gift Cards
  • Electronic Gift Cards
  • White-Labeled
  • Online Delivery
  • Closed Loop System

User opinions about Preferred Patron Loyalty price and value

Value for money rating:

To see what individual users think of Preferred Patron Loyalty's price and value, check out the review snippets below.

“The connection the program has created between my business and my customers is fantastic.”
JM

Jennie M.

Owner

“Not only am I able to market to my customers, I am able to track their in-store activities and purchases to then market the appropriate services or products for each individual.”
AM

Amanda M.

Manager

Preferred Patron Loyalty integrations (14)

Integrations rated by users

We looked at 109 user reviews to identify which products are mentioned as Preferred Patron Loyalty integrations and how users feel about them.

Tango logo
Tango

Integration rating: 5.0 (2)

Preferred Patron Loyalty customer support

What do users say about Preferred Patron Loyalty customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Preferred Patron Loyalty customer support.

Widespread user sentiment highlights the fast, responsive, and knowledgeable customer support team at Preferred Patron Loyalty.

A significant portion of users praise the team's willingness to go above and beyond, even offering help on weekends and outside regular hours.

Broad user base appreciates the clear communication, patient explanations, and personalized assistance provided during setup and troubleshooting.

Frequently reported by users, the support staff are easy to reach, resolve issues quickly, and consistently offer helpful suggestions to improve program use.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk
Phone support

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Preferred Patron Loyalty's customer support, check out the review snippets below.

“Very high level of communication and support from all of Preferred Patron Teams.- They are willing to climb over mountains to help resolve issues.- Preferred Patron made it a true partner experience right off from the beginning.”

RJ

Rafael J.

VP

“The connection the program has created between my business and my customers is fantastic.”

JM

Jennie M.

Owner

“I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.”

MF

Melody F.

Director of Client Services - Pantry

Preferred Patron Loyalty FAQs

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