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YouTube
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video hosting platform for individuals and businesses
Table of Contents
YouTube - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
YouTube overview



Based on 902 verified user reviews
What is YouTube?
YouTube is a video hosting program with key features that include subtitles/closed captions, audio/video file upload, social sharing, video streaming, reporting/analytics, time stamps, and more.
Who uses YouTube?
Reviews for YouTube come from a wide variety of industries, including marketing and advertising (6% of reviewers), education management (5%), and computer software (5%). The most frequent use case for YouTube cited by reviewers is video hosting (91% of reviewers).
What do users say about YouTube pricing?
Most reviewers indicate that YouTube offers excellent value for money since it is free, and they appreciate the vast content available at no cost. However, some users report that frequent ads disrupt the experience, and some reviewers mention Premium can be expensive.
What are the most popular integrations for YouTube?
The YouTube integration most frequently cited by reviewers is Instagram, a social networking product rated 4.9 out of 5 for its integration with YouTube.
Starting price
Pros & Cons
Distribution
Accessibility
Discovery
Intrusiveness
Monetization
Reliability
YouTube’s user interface
YouTube pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.8
Customer support
4.2
Reviews sentiment
What do users say about YouTube?
Users think YouTube offers a vast range of free content, including entertainment, education, music, and news, making it easy to find videos that match their interests. They appreciate its user-friendly interface, reliable video quality, and the ability to connect with a global audience, whether watching or creating content. They find the platform valuable for learning, sharing, and engaging with communities.
Some say the frequent and sometimes intrusive ads disrupt their viewing experience, and they feel pressured to upgrade to Premium for ad-free access. They report challenges for new creators to gain visibility and note occasional issues with content recommendations and copyright claims.
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Who uses YouTube?
Based on 902 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
YouTube's key features
GetApp's analysis of 272 verified user reviews collected between November 2021 and January 2025 identifies YouTube's most critical features and summarizes user sentiment about those features.
Reviewers appreciate YouTube's Subtitles/Closed Captions for enhancing accessibility and comprehension, especially for deaf or hard-of-hearing viewers and non-native speakers. They say this capability improves SEO by incorporating keywords and making content searchable. Users report that subtitles help in noisy environments and when audio quality is poor. However, they mention that auto-generated captions can be inaccurate and sometimes delayed. They find the option to manually add subtitles valuable for accuracy and inclusivity. Of the 60 YouTube users who gave detailed accounts of their use of Subtitles/Closed Captions, 95% rated this feature as important or highly important.

Luke R.
CEO
Cristina M.
Quality assurance analyst
Reviewers indicate that YouTube's audio/video file upload process is straightforward and user-friendly, allowing for high-quality uploads. They appreciate the ability to customize thumbnails, titles, and privacy settings. Users report that the platform supports various formats and ensures content protection. They find the drag-and-drop functionality convenient and note that the upload speed is generally good, even with slow internet connections. However, some mention occasional upload freezes requiring restarts. Of the 199 YouTube users who gave detailed accounts of their use of Audio/video file upload, 94% rated this feature as important or highly important.


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Alyssa C.
Director of Professional Development

Jitendra B.
Blogger and Writer
Users report that YouTube's social sharing capabilities are valuable for increasing content visibility and engagement. They appreciate the wide array of sharing options, including integration with platforms like Facebook, Twitter, and Instagram. Reviewers highlight the ease of sharing links and embedding videos on other websites. They say this aspect helps in viral marketing and building a community. However, some users feel that more flexibility in sharing content across platforms is needed. Of the 163 YouTube users who gave detailed accounts of their use of Social Sharing, 93% rated this feature as important or highly important.

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Oussama R.
Marketing Manager

Cushi M.
Owner/Coach
Reviewers feel that YouTube's video streaming is user-friendly and accessible, providing high-quality playback even with varying internet speeds. They appreciate the ability to stream live videos, which enhances real-time engagement with viewers. Users report that streaming is convenient for educational and entertainment purposes, offering a vast library of content. They mention occasional buffering issues but attribute these to internet quality. They find the adaptive bitrate capability helpful for smooth playback. Of the 176 YouTube users who gave detailed accounts of their use of Video Streaming, 91% rated this feature as important or highly important.
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Winfield M.
Freelancer
Wilson K.
Electrical engineer
Reviewers appreciate YouTube's detailed reporting and analytics for providing valuable insights into audience engagement and content performance. They highlight metrics like views, watch time, demographics, and traffic sources. Users report that these insights help refine content strategies and optimize posting schedules. They find the analytics important for understanding viewer behavior and improving content. However, some users mention that more granular data could further enhance their ability to tailor content. Of the 134 YouTube users who gave detailed accounts of their use of Reporting/Analytics, 82% rated this feature as important or highly important.
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Bridgett R.
Owner
Elijah P.
CEO
Reviewers indicate that YouTube's Time Stamps are helpful for navigating lengthy videos efficiently. They appreciate the ability to jump to specific parts of a video, which saves time and improves the viewing experience. Users report that time stamps enhance searchability and help organize content. They find this capability particularly useful for educational videos and tutorials. However, some users feel that more widespread use of time stamps by creators would be beneficial. Of the 44 YouTube users who gave detailed accounts of their use of Time Stamps, 82% rated this feature as important or highly important.

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Tinotenda K.
Student
Renata M.
Science Teacher
All YouTube features
Features rating:
YouTube alternatives
YouTube integrations (380)
Integrations rated by users
We looked at 902 user reviews to identify which products are mentioned as YouTube integrations and how users feel about them.
Integration rating: 4.8 (4)
“It is essential to have the broadcasting software to link with Youtube for our streaming service to work and they work well together overall.”
Matthew T.
Pastor
Integration rating: 5.0 (2)
“Adds features to livestreaming like sharing viewer comments on screen or the option to set up and intro and theme song to really get the viewers interested.”
woodly g.
admin assistant
Integration rating: 5.0 (1)
YouTube support options
Typical customers
Platforms supported
YouTube FAQs
YouTube has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is YouTube used for?
YouTube is a video hosting service designed to help individuals, video creators, and businesses search, discover, upload, and share videos. It allows users to create video channels based on specific topics, subscribe or follow other channels and organize videos in the form of playlists. Businesses can utilize YouTube Advertising to create video advertisements, configure campaigns in various formats, and track performance using measurement tools. Parents and caregivers can utilize YouTube Kids to customize and improve kids’ online experience by allowing them to only view approved content. It also offers a YouTube Music application, which allows individuals to stream music and discover trending media. Other features include video recommendations, privacy controls, ad settings, parental controls, auto-play functionality, and more. Businesses can also embed videos on websites, associate brand domain names with the channel, engage the audience using illustrations, audio cues, and text across videos, and share videos across social media channels.
Q. What languages does YouTube support?
YouTube supports the following languages:
English
Q. Does YouTube offer an API?
No, YouTube does not have an API available.
Q. What other apps does YouTube integrate with?
YouTube integrates with the following applications:
WordPress, Instagram


































