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Top Rated Conversation Intelligence Software with Mac

Last updated: September 2026

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49 software options

Fathom logo

Cloud-based AI meeting notetaker for all team sizes

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Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

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Convin logo

3X your contact center performance with Convin.

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Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

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Scratchpad logo

Cloud-based AI sales workspace for Salesforce teams

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Cloud-based AI workspace for Salesforce sales teams that automates CRM updates and enforces sales methodologies.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Mindtickle logo

Cloud-based revenue enablement platform for teams

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Cloud-based revenue enablement platform combining sales training, content management, coaching, and conversation intelligence.

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Traq.ai logo

Cloud-based sales conversation intelligence platform

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Traq.ai is a cloud-based conversation intelligence platform that records, transcribes, scores, and analyzes sales calls to deliver.

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Sales Ask logo

Cloud-based AI sales coaching for home service teams

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Cloud-based AI sales coaching platform for home service field teams that records, transcribes, scores, and delivers real-time feedback.

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Kickscale logo

Cloud-based AI revenue intelligence for B2B sales

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Kickscale records every Zoom, Teams, and Google Meet sales call, transcribes it in multiple languages, and scores it against your qualification framework (MEDDIC, BANT, or custom). Surface talk ratios, missed next steps, and winning patterns to coach reps with real conversation data.

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Diabolocom logo

Cloud CCaaS with AI for teams of all sizes

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Cloud-based CCaaS platform with AI-powered omnichannel routing, voice analytics, and native CRM integrations for contact centers.

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Mediafly logo

Cloud revenue enablement platform for enterprises

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Cloud-based revenue enablement platform for enterprise teams, combining content management, value selling tools, coaching, and buyer.

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ViaDialog logo

Cloud CCaaS platform for omnichannel customer service

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Cloud-based CCaaS platform unifying voice, chat, email, SMS, and video with AI automation for omnichannel contact centers.

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Allego logo

Cloud-based revenue enablement for enterprise teams

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Cloud-based revenue enablement platform for enterprise and mid-market teams, combining sales training, AI coaching, and content.

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Salesken logo

Cloud-based AI sales platform for SMBs & enterprises

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Cloud-based AI sales platform combining revenue intelligence, real-time coaching, and QA for sales teams across industries.

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Clari logo

Cloud-based revenue orchestration for enterprise B2B

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Cloud-based revenue orchestration platform for enterprise B2B teams, unifying sales engagement, pipeline management, and forecasting.

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Gryphon ONE logo

Cloud GRC platform for enterprise contact governance

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Gryphon ONE is a cloud-based enterprise contact governance platform enforcing real-time compliance across voice, SMS, email, and AI.

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Invoca logo

AI-Powered Call Tracking & Conversation Intelligence

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Invoca is the leading provider of AI-powered conversation intelligence, helping the world’s top brands get full attribution for every phone lead and AI-powered insight for every conversation so they can win more customers for less money.

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Balto logo

Cloud contact center AI for mid-market teams

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Cloud-based contact center AI platform for mid-market and enterprise teams, offering real-time agent assist and AI coaching.

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Kixie PowerCall & SMS logo

Cloud-based sales engagement platform for sales teams

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Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

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Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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Talkdesk logo

Cloud-native AI contact center for enterprises

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Cloud-native contact center platform delivering AI-driven customer experience automation across voice, digital channels, and workforce.

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Convirza logo

Call optimization and tracking solution

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Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing.

We analyze every aspect of the conversation to give you data to make important business decisions.

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Dialpad logo

The AI-native platform where conversations become action.

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Dialpad's Conversation Intelligence goes beyond transcripts, using Agentic AI to reason through voice and digital interactions and connect insights across every call. That intelligence compounds over time, governed by Dialpad's Guardian layer for secure, trusted action.

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Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

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Aircall is a cloud-based customer communications platform unifying voice, SMS, and WhatsApp with AI conversation intelligence and 250+.

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JustCall logo

Cloud-based AI communication platform for sales teams

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Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

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net2phone Canada logo

Cloud-based VoIP communications platform for business users

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net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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