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Social Listening Tools Software for Small Business (2026)

Last updated: February 2026

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62 software options

Brandwatch logo

Social media and reputation management platform

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Brandwatch is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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YouScan logo

Social listening platform powered by image recognition

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YouScan is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Agility PR Solutions logo

AI-Powered PR Platform to Optimize Your Comms. Workflows.

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Agility PR Solutions is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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Agorapulse is available for Small Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support.

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XM for Strategy & Research logo

Customer insights & brand research survey management tool

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XM for Strategy & Research is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Mention logo

Reputation and reviews management solution

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Mention is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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RecurPost logo

The Complete Social Media Management Suite

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RecurPost is available for Small Business and offers the following support options: Chat.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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ReviewTrackers is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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facelift logo

Own the Social Media Game.

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facelift is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Oktopost logo

We make it measurable

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Oktopost is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Infegy Atlas logo

Cloud-based social media marketing and analytics software

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Infegy Atlas is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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Sked Social logo

Everything you need in a Social Media Management Platform

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Sked Social is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Iconosquare logo

Powerful social media analytics and management tool.

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Iconosquare is available for Small Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Mentionlytics logo

Social media marketing and mention tracking

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Mentionlytics is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep).

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Bunker DB Analytics logo

Make data work for you.

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Bunker DB Analytics is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat, Phone Support.

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater is available for Small Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat.

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Adhook logo

Social Media Management, Digital Advertising, Analytics

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Adhook is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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Determ logo

Web & social media monitoring for brands

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Determ is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Cision logo

Public relations and earned media software and services

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Cision is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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Locobuzz logo

Digital customer experience management

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Locobuzz is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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TrendSights logo

AI media insights, influencer analysis & content creation

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TrendSights is available for Small Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Clootrack is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat.

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