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Virtual Assistant Software with Performance Metrics (2026)

Last updated: March 2026

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34 software options

Wing logo

Wing

Software for managing & delegating recurring tasks

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Wing's dedicated tech-enabled talent completes recurring work like customer relationship management, customer support, email management, and more with high-quality work results.

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Celoxis logo

AI-enabled platform for streamlining project management

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Celoxis Virtual Assistant LEX is an AI tool with NLP that streamlines project management. LEX automates tasks, provides updates, and offers insights to optimize resources, track progress, and identify risks. Integrated with Celoxis, it enhances collaboration and supports data-driven decisions.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk’s Virtual Assistants provide 24/7 seamless customer support, lead engagement, appointment management, and survey collection. Let AI handle repetitive tasks while your staff focuses on high-value interactions that require human judgment or empathy.

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My AskAI logo

Create an AI chatbot for your Customer Support.

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Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Haptik logo

Conversational AI tool with natural language processing

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Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Prime AI logo

Fit Finder and Visual Search by Prime AI

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Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations and AI Photoshoot tech. Reduce returns, increase conversions, and boost average order values with a suite of tools designed to help you stay ahead of the competition!

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Conversica logo

Artificial intelligence-driven sales assistant

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Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.

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Exceed.ai logo

AI-Powered Virtual Assistant for Sales & Marketing Teams

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Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting, engaging, qualifying and following up with leads via natural, two-way conversations.

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Ada logo

The AI customer service agent platform for enterprise.

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Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

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Outfindo logo

Guided selling and Product data enrichment technology

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Outfindo is an AI technology company specializing in guided selling and product data enrichment. The solutions are driven by profound insights into how customers discover and choose products that meet their needs and expectations.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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watsonx Assistant logo

Virtual assistant powered by AI

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watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

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AllinWriter logo

AI assistant software

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AllinWriter is an AI marketing automation tool designed to transform the way businesses create, schedule, and publish content. The platform utilizes advanced AI algorithms to streamline the content creation process, making it faster, easier, and more cost-effective. AI Marketer offers a wide range of features, including seamless integration with popular platforms, multilingual capabilities, and collaborative tools to enhance team efficiency.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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ViaSay logo

Platform that makes customer interactions simple & efficient

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ViaSay is a leading Conversational AI and Customer Experience Automation platform.

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Hoory logo

Cloud-based conversational AI platform

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Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

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Squirro logo

Data finds purpose with Squirro

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Squirro offers advanced AI solutions, from first response and copilot to automation. Data finds purpose with Squirro, the first enterprise-ready generative AI for automation, insights and search. Trusted by central banks and over 30 industr

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Chatsi logo

AI-Powered Storefront Sales Agent for Ecommerce

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Chatsi is your 24/7 AI sales pro—trained on your product data, brand voice & industry. It delivers instant, personalized guidance, integrates seamlessly with platforms like Shopify & WooCommerce, boosts conversions, and turns every chat into insight for smarter business growth.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Beam logo

Cloud-based and AI-enabled talent development software

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Beam is a cloud-based and AI-enabled talent development software that enables businesses to engage, develop, and retain individuals.

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