ECP - 2026 Pricing, Features, Reviews & Alternatives

ECP (Extended Care Professional) is a community management software platform designed for assisted living, senior living, memory care, independent living, intellectual and developmental disabilities facilities, and group homes. The platform offers an integrated workflow that spans the resident lifecycle, from initial prospect engagement through the admissions process, clinical documentation, and billing. The system serves multiple stakeholders within senior living communities, including owners and operators, directors and managers, nurses, caregivers, marketing professionals, and pharmacy partners. The platform is deployed across more than eight thousand communities in all fifty states and internationally.

The suite comprises five core modules within a unified interface. The electronic Medication Administration Record module reduces medication errors by facilitating med-passing workflows, tracking administration events, and providing oversight tools, with connectivity to eight hundred pharmacy partners for care coordination. The Electronic Health Record and Care Plans module enables completion of resident assessments, automatic generation of care plans and task lists, incident tracking, and comprehensive clinical documentation. The Customer Relationship Management module captures leads, supports relationship management, and tracks occupancy metrics to align marketing efforts with community goals. The Billing module translates clinical activities into billing records in real time, minimizing invoicing discrepancies and improving revenue capture. The Move-Ins module monitors each step from initial tour through move-in day, simplifying admissions processes and optimizing occupancy timelines.

ECP integrates with external partners and tools through application programming interfaces, existing connectors, and CSV data transfers. A developer portal supports third-party vendors in creating reliable data exchanges. The platform supports value-based care models by converting daily care activities into measurable outcomes that align with care partnership objectives. The platform includes a library of standard and state-specific custom reports to address compliance and operational reporting needs across diverse regulatory environments.