BrainCert Reviews

It saves money and increases efficiency, It helps businesses work more easily with external parties and clients. It inspires innovation and enables you to share ideas.

Perhaps to add collaboration module to it. That way the product can add value to the users. Since collaboration is on the rise, users can use one product rather paying for different products.

This platform works very well for one-on-one reading instruction for kids in grades 4 and up. Sharing a screen with a student helps focus the student's attention, and using the writing and highlighting tools on the shared screen allows me (the instructor) instant feedback on the student's understanding. Misunderstandings can be cleared up immediately, before the student can learn bad habits from their misunderstanding.

While it generally works well, customer support is hard to access when there is a problem. It can take days to hear back from the company.

Hi Victoria, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

The virtual classroom was great. Very powerful and versatile. You can use most of the formats for teaching without any issue. The issue I did not like was that if you want to record the class, you can't play movies from your computer or from any links without the need to stop the recording. This was a major no-no for me as I needed to record all the classes. Also, the virtual classroom would not work with tablets unless there was an app.

The lack of support. They offer live support. However, they mostly want to sell it to you and you have to figure out how to use it. Their support material is very disorganized and the software is not intuitive at all. You have to "find" what you are looking for. They have videos, literature and a lot of information but it is not organized and you end up frustrated when you can't find what you need. If there was one thing that made me cancel my subscription is the lack of organized support. They don't have a how-to guide, or a step by step. Their how to videos are outdated and their "find" box is useless.

I like easily updating materials for my students/users, everyone has the MOST CURRENT information even after they leave my class. I also appreciate being able to receive reviews and monitor activities in the system dashboard. Documents can be set to download easily and make my students use of them more efficient. BrainCert is a great solution to a large manual I used to print and organize manually every month, now I can focus on necessary items one at a time rather than an entire manual. Our goal was to become a paperless digital training department and we were able to achieve this with BrainCert.

Some of the document formats, like a CSV file, do not play well with the content library. The size limitations for a Powerpoint are not always compatible with my presentations which contain large graphics therefore increasing sizes. However, because of the IT Staff at my company I've found workarounds for my issues.

Hi Addie, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

I have taken 2 AWS courses on BrainCert and I was totally impressed with content covered for AWS Certification. I have passed 2 AWS certification and is useful for current Project work as well.

In one course AWS Bigdata Specility content is not the up to date.

Hi Amol, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

compact...all in one solution. Video conferencing, screen sharing break rooms, whiteboard and lot more features make it suitable for a wide variety of classes.

user experience in mobile phones need to be improved. If there is an option for easily switching between full screen video and whiteboard in mobile browsers, it would be a handy tool for participating in classes on the go.

The lessons are planned very well. Darius teaches the material differently from Becker, but I'm able to understand and apply the information significantly better. I needed the most help on simulations, and going through I-75 let me succeed.

Although the lessons are awesome, there are some lectures (maybe 3) where the recorded audio was low or muffled or distorted.

The LMS was very user friendly, the videos and other graphics worked seamlessly with the platform. I was very pleased with the tracking of my progress. As soon as I completed a task it was listed as such.

No real issues. When I review my experience, there was no need to troubleshoot.

Hi Lewis, Thank you for your feedback. We are happy to know that our customers love the platform as much as we love building it.

1. Easy to use and setup 2. Live video streaming is mostly uninterrupted 3. LMS has many features 4. Their testing platform is well devolved 5. Value for money

1. Their support team response needs to improve : Needs to be quick 2. Their support is not available on call. Often it takes 3-4 email conversation to make their team understand the issue.

Tremendous customer support. They took several items of feedback and either implemented changes or provided links to show me how to do what I wanted.

Still, a developing platform that could use a slightly cleaner LMS interface. Some tabs are not as easy to find, and messaging within a group isn't as easy as I'd like.

I used Braincert tests for my AWS Solutions architect as well as AWS Sysops exams. Both exams had multiple questions that were based on real scenarios. I feel they are worth every money!! I appreciate the hard work done on putting these tests. Thank you!

Variability of scenarios and number of tests with detailed explanations.

Test set up was easy. There is a way to preview what your test takers are going to see.

The certificate creation was and still is not easy to navigate, and I still don't have a professional looking certificate that I can have sent to people when they complete the program. I have tried contacting the customer service center and have received spotty service and no real solutions. I have also had trouble inviting people to take tests because their email server saw it as spam. This resulted...

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Hi Carrie! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "support@braincert.com" and we will try to resolve it at the earliest. Regards, Team BrainCert

Braincert platform has great features including the ability to offer courses, rather than simply host videos. Content is easily uploaded and organized. The price is reasonable. Braincert has allowed me to offer the I-75 CPA Review Course which is fast becoming a disruptive force in the CPA Review Industry. Very important, Braincert listened to me when I told them that I needed a speed up button for video playback. This is something that my students asked for and Braincert responded! Braincert shares the CPAexamTutoring.com philosophy of continuous improvement in real time. I highly recommend Braincert!

I would like it better if Braincert had 24 hour chat support. They do offer live chat support but they can be slow, sometimes very slow to respond. They have about 3 or four reps but a great company like this needs more support people for faster turnaround.

The class works and functionality is good

The ticket response in my experience is abysmal - If you have a problem you can wait 48 hours plus. 24 hours is a good response time for Braincert. It's clear the ticket is not handled by one person so the agent can respond with the same question more than once. If they have not understood the question or ask the same one twice then you can be the best part of a week to get action on the issue.

It Is user friendly and helpful for online courses.

I have to sign in again each time I open the page, no remember me option

I enjoyed the BrainCert interface, it was comfortable to navigate and offered a fairly comprehensive collection of reporting tools. I liked how easy it was to learn to use, and the user design was a plus.

I wish that BrainCert had been easier to customize. It took a very long time for updates to be made that allowed me to edit templates sent to test takers (rather than editing every message individually to suit my business needs), and in general software updates did not seem to happen very frequently.

1. Navigation is easier 2. Content was ok

1. Initially, it was challenging for me to go back to previous exam sets.

Hi Jatin, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

Braincert is simple and a easy to use way to schedule and carry on with the lessons. Easy to upload, easy to use, easy to show the videos with just a insertion of link and its all to shine during the lessons. No interruption, much clarity, much interactive way is created with the pen and other cool features. Works on any browser. There is no fear of browser crashing, how many ever sessions we continue to schedule and launch. Every feature is perfect and well designed. Best for the institutions.

Nothing as of now. Found it perfect so far.

Dashboard easy to access but busy. Still discovering features on how to navigate on platform

too much info for a student enrolled in courses only. Once upon a time, I was able to use my iPad air to follow courses, but seem I no longer can and customer service was no help in assisting in troubleshooting. So if I use my phone with the limited display screen, I have to sort through all the irrelevant info on the dashboard to get to my enrolled courses. Lots of swiping

Hi Sengu! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "support@braincert.com" and we will try to resolve it at the earliest. Regards, Team BrainCert

The software does everything we want it to. We can control the access of each user. What they can and can't do in virtual class room But what really makes me recommend Braincert is their support team. They are always available and are a real blessing. We had some teething problems and they would respond at the speed of light!

There is one feature that I would have liked them to have. I wanted a writing pad that would allow me to observe students write their essays. Something like Google doc. But they are rolling that out in Q4 this year.

Mobile accessible, easy to navigate, gives a proper structure for online schooling

System requires way to high of a video bandwidth in comparison to other programs. Files cannot be downloaded by students as word docs but only as PDF.

no sign-up needed from student-- easy to use after practicing

I seem to have microphone feedback recently-- screen share is not free anymore-- upgraded to see if feedback issue will resolve-- it just started???

I use the software for a CPA prep course that I am learning a lot from. So I guess you can say I like it. I think the lecturer gets most of the credit but I haven't had too many issues accessing the course

Although I haven't had a lot of problems, there has been some issues depending on the type of browser I'm using

Hi Tracee, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "support@braincert.com". We would love to hear from you! Regards, Team BrainCert

Their customer service is absolutely AWESOME! They are quick to respond and have solved every problem I had. Most recently, many of the tests we had for each lecture did not have the minimum 5 questions. This was a problem for our needs as most of tests had about 2 to 3 questions. Their solution: they lowered the minimum to 2 questions per test. They LISTENED to me and quickly solved my problem. WOW!!

No cons were added to this review

Thanks Mushiba. We're excited to work with you. :)

The software is easy to use and the students learn very fast how to navegate so you spend more time on the actual sibject

The integration to our website took longer than expected. The information regarding api is sketchy and we had learned through trial and error. Customer service needs to improve as it took a long time to get an answer