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Knowa Logo

Smart, Secure, AI-driven Board Management & Governance

Table of Contents

Knowa - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Knowa overview

What is Knowa?

Knowa is a board management solution offering key features such as secure data storage, meeting management, document management, access controls/permissions, and file sharing, among others.

Key benefits of using Knowa

● Unlimited users with no extra charges enables accurate budgeting
● Unlimited meeting pack creation encourages engagement and use across all Boards and Committees
● All AI features are includ
ed as standard turning meeting data into strategic knowledge for the whole board <br/>● Smart document tools including version control, annotations, AI supported minute transcripts, voting and approvals supports accountability and action <br/>● 5-star customer service including 1-1 onboarding, training and master classes, and ongoing user support helps to build confidence across the board<br/>● Security and Compliance Assurance including ISO 27001 certified security, full encryption, multi factor authentication, GDPR compliance, and UK-based data hosting provides peace of mind<br/>

Who uses Knowa?

By industry, Knowa reviewers are most commonly professionals in financial services (55%). The most frequent use case for Knowa cited by reviewers is board management (94% of reviewers).

Starting price

2000flat rate /
per year

Alternatives

with better value for money

Knowa’s user interface

Ease of use rating:

Knowa pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(14)
5(89)

What do users say about Knowa?

Knowa is a board management solution offering key features such as secure data storage, meeting management, document management, access controls/permissions, and file sharing, among others.

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Who uses Knowa?

Based on 103 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services
Management Consulting
Utilities
Chemicals
Others

Use cases

Board Management
File Sharing
Meeting
Collaboration
Company Secretarial

Knowa's key features

GetApp's analysis of 53 verified user reviews collected between March 2023 and December 2024 identifies Knowa's most critical features and summarizes user sentiment about those features.

Secure data storage

Reviewers appreciate Knowa's secure data storage capabilities. They highlight the platform's ability to securely store, share, and manage sensitive documents and personal data, ensuring compliance with data protection regulations. Users report that the system is user-friendly and provides peace of mind with its high security standards, including data encryption and secure cloud storage. They find it essential for protecting business-critical information and appreciate the ease of uploading, downloading, and organizing files securely within Knowa. Of the 35 Knowa users who gave detailed accounts of their use of Secure Data Storage, 97% rated this feature as important or highly important.

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“Knowa allows meeting papers, sensitive documents and personal data can be held and circulated in a secure environment that is user friendly and accessible. This is vital to good governance.”
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Sandy M.

Partner

“The ease of use in being able to upload, download, exchange and store data in a highly secure manner is a huge comfort and provides important evidence that internal controls and audit requirements are being met.”
GM

Graham M.

UK Pensions Administration Manager


Meeting management

Reviewers indicate that Knowa's meeting management capabilities are highly valuable. They find it easy to prepare and access meeting packs, agendas, and historical papers, which streamlines the meeting process. Users appreciate the intuitive interface, the ability to update agenda items, and the secure circulation of documents. They report significant time savings and improved efficiency, especially for remote work. The platform's collaborative tools and AI companion for accessing previous discussions and decisions are also praised. Of the 32 Knowa users who gave detailed accounts of their use of Meeting Management, 97% rated this feature as important or highly important.

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“Sets out timings for each agenda item to keep us on track and allows us to share meeting materials as soon as possible, and can update agenda items after the pack has been published to Trustees. This gives Trustees a lot more time to look at things.”
RD

Rachel D.

Actuary

“Confidential documents can be held centrally and securely circulated and held centrally which means meeting participants have the latest up to date version.”
HF

Hanson F.

Pension Trustee Director


Document management

Users report that Knowa's document management capabilities are highly effective. They appreciate the secure and organized storage of documents, with capabilities like version control and easy retrieval. Reviewers highlight the flexibility to design spaces and folders, the intuitive search function, and the ability to share documents with different members. They find it essential for maintaining a comprehensive reference library and ensuring quick access to important documents, which enhances overall efficiency. Of the 29 Knowa users who gave detailed accounts of their use of Document Management, 97% rated this feature as important or highly important.

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“The ability to store and easily retrieve documents in a secure fashion is one of the key features of Knowa for me”
PC

Paul C.

Partner

“Knowa is excellent at document management, with quick access and an exceptional search option.”
EH

Eddie H.

Client Manager


Access controls/permissions

Reviewers feel that Knowa's access controls and permissions are essential for managing sensitive information. They highlight the ability to restrict access to specific documents, folders, and agenda items, ensuring that only authorized individuals can view certain information. Users appreciate the ease of setting up and managing these controls, although some mention that the process can be a bit clunky. Overall, they find this capability critical for maintaining security and confidentiality within the platform. Of the 38 Knowa users who gave detailed accounts of their use of Access Controls/Permissions, 95% rated this feature as important or highly important.

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“We have a range of various third parties on clients, all of whom do not have permission to view all Scheme documents and data. The controls function allows us to monitor and allow permission only for those folders we wish. ”
EM

Ellie M.

Actuarial consultant

“Very good for restricting access to certain documents or meeting items if necessary e.g. where external advisers only attend parts of a Trustee Meeting.”
SK

Steve K.

Assistant Consultant


Document storage

Reviewers indicate that Knowa's document storage capabilities are highly reliable and secure. They appreciate the well-ordered storage of historical and current documents, with no apparent storage limits. Users find the search facility particularly useful for quick retrieval of documents. They report that the platform allows for easy uploading, moving, and copying of files, making it intuitive to find and manage stored documents. This capability is especially important for long-term storage and accessibility of pension scheme documents. Of the 23 Knowa users who gave detailed accounts of their use of Document Storage, 87% rated this feature as important or highly important.

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“Again important that we can find things and store things on Knowa - I like that there's no limit to the amount of storage on Knowa (I've not tested it in a while!)”
KJ

Kerry J.

Senior Trustee Consultant

“Not really used yet, but aiming to get all historic key documents on Knowa to make use of the excellent search facilities.”
GM

Gill M.

Company Secretary


File sharing

Users report that Knowa's file sharing capabilities are efficient and secure. They appreciate the ability to share documents with multiple people without relying on email, which enhances organization and data security. Reviewers highlight the ease of sharing files within discussions and the ability to set refined access rights. They find the platform's notifications and direct links to shared documents helpful. Overall, they value the secure and user-friendly environment for sharing important files with trustees and other stakeholders. Of the 23 Knowa users who gave detailed accounts of their use of File Sharing, 78% rated this feature as important or highly important.

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“I like the way I get an email telling me when a document has been shared - and particularly the link which takes me straight to it.”
PH

Phil H.

Chair of Pension Scheme Trustees

“Allows refines access rights; e.g. legally privileged documents restrictions ”
GB

Graham B.

Senior Consultant


All Knowa features

Features rating:

Communication management
Real-Time notifications
Polls/Voting
Audit trail
Attendee management
Document review
Search/Filter
Archiving & retention
Activity dashboard
User management
Minutes management
Approval process control
Mobile access
Notes management
Discussions/Forums
Meeting notes
Self service portal
Collaboration tools
Calendar management
Critical date alerts
Reporting & statistics
Real-Time chat
Task management
For nonprofits
Prioritization
Offline access
Private chat
Project management
Messaging
@mentions
Reminders
Role-Based permissions
Single sign on
SSL security
Status tracking
Surveys & feedback
Tagging
Task progress tracking
Task scheduling
Third-Party integrations
To-Do list
Two-Factor authentication
Version control
Workflow management
Action item tracking
Active directory integration
Activity tracking
Alerts/Notifications
Annotations
API
Assignment management
Attendance management
Authentication
Automatic backup
Chat/Messaging
Commenting/Notes
Committee management
Compliance management
Content library
Content management
Customizable branding
Customizable templates
Data import/export
Data security
Data synchronization
Digital signature
Drag & drop
Electronic signature
Encryption
Event calendar
Event scheduling
Live chat
Meeting preparation tools
Member directory

Knowa awards

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2000

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Knowa pricing

Value for money rating:

Starting from

2000

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Knowa price and value

Value for money rating:

To see what individual users think of Knowa's price and value, check out the review snippets below.

“Best of all, the team at Knowa are genuinely interested to gather your feedback and want to develop the product even further. The new advanced search function being a great example of this.”
EM

Edward M.

Senior Pensions Associate

“My last great point is the support from Will, Aled and the rest of the Knowa team. Their knowledge and training methods are second to none - they are all outstanding, down to earth and helpful.”
KJ

Kerry J.

Senior Trustee Consultant

Knowa integrations (14)

Integrations rated by users

We looked at 103 user reviews to identify which products are mentioned as Knowa integrations and how users feel about them.

Integration rating: 5.0 (2)

Great add on to Microsoft so you can quickly save emails into Knowa when required.

EM

Edward M.

Senior Pensions Associate

Airtable logo
Airtable

Integration rating: 5.0 (2)

Knowa customer support

What do users say about Knowa customer support?

Customer support rating:

We analyzed 43 verified user reviews to identify positive and negative aspects of Knowa customer support.

A large number of users highlight the Knowa support team's quick, helpful, and highly responsive assistance.

Widely noted by reviewers, support is available through multiple channels, including email, calls, and online tutorials.

A significant portion of users value the onboarding process, ongoing training, and clear information guides provided.

Common user feedback praises the team's willingness to adapt, address feedback, and provide tailored support for evolving needs.

Support options

Chat
24/7 (live rep)
Knowledge base
Phone support
Faqs/forum
Email/help desk

Training options

Live online
In person
Documentation
Webinars
Videos

To see what individual users say about Knowa's customer support, check out the review snippets below.

“The actions tracker allows us to track actions very easily The customer support team is very quick to respond to any queries”

CJ

Colin J.

Pension Accounting Controller

“Knowa support is excellent, from the onboarding process, online and 1:1 support and fact / cheat sheets.”

GM

Gill M.

Company Secretary

“the training/ Q&A section is amazing and if you can't find what you need, the customer support is excellent.”

NA

Natasha A.

Pensions consultant

Knowa FAQs

Q. Who are the typical users of Knowa?

Knowa has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Knowa used for?

Knowa is a multi-award-winning Board Management and Governance platform, recognised for its AI-powered technology, ease of use, and secure, intuitive design. Built for governance excellence, Knowa enables boards and leadership teams to run more effective and efficient meetings through smart agendas, secure document sharing, collaboration tools, and AI-driven knowledge discovery - all within a single, seamless platform. Designed for the full spectrum of governance professionals - including board directors, executives, trustees, company secretaries, clerks, and governance specialists - Knowa supports every role that contributes to effective decision-making and organisational success. Trusted by organisations of all sizes and sectors, Knowa delivers best-in-class performance, reliability, and 5-star customer support. As an ISO 27001 certified platform, Knowa upholds the highest standards of information security, providing complete confidence that sensitive board materials and communications are fully protected. In 2025, Knowa earned multiple accolades for excellence in user experience and innovation, securing several GetApp Awards, including the coveted GetApp Category Leaders 2025 Award. Knowa achieved a perfect score of 100/100 across five key areas - Ease of Use, - Value for Money, - Likelihood to Recommend, - Functionality, and - Customer Support Reinforcing Knowa as the leading solution for intelligent, secure, and efficient governance.


Q. What languages does Knowa support?

Knowa supports the following languages:
English


Q. Does Knowa support mobile devices?

Knowa supports the following devices:
Android, iPad, iPhone


Q. Does Knowa offer an API?

Yes, Knowa has an API available for use.


Q. What level of support does Knowa offer?

Knowa offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk

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