M-Files Pricing Plan & Cost Guide

M-Files

Document Management Software

4.44/5 (116 reviews)

M-Files Pricing

Pricing model: One-time License, Subscription

Free Trial: Available (No Credit Card required)

Contact M-Files for details of pricing, licensing, and service options.

Competitors Pricing

CapLinked

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Viima

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Projectfusion

Starting from: £80.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Windward Solution

Starting from: $11868.00
Pricing model: One-time License
Free Trial: Available (No Credit Card required)

Scientrix

Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does M-Files compare with other Collaboration apps?

Subscription plan?

M-Files



96% of apps offer a
subscription plan

Free trial?

M-Files



88% of apps have a
free trial

Freemium plan?

M-Files



39% of apps have a
freemium plan

Pricing Comparison

Collaboration app prices shown are $/month

Please note: For comparison purposes the price for M-Files has been scaled monthly. Actual price is $/per year




M-Files Pricing Reviews

Pros
  • Cost and licensing.
  • Scalability, ease of use.
  • Ease of use - value for money
  • allows us to better organize files
Cons
  • None
  • Support. Security
  • Support and documentation
  • API document not up to date
96%
recommended this to a friend or a colleague

25 reviewers had the following to say about M-Files's pricing:

Benjamin Larrivee

M-Files more then a DMS

Used daily for 2+ years
Reviewed 2017-04-18
Review Source: Capterra

M-files as a object oriented approach that let you customize the software for any information that you want to manage, i worked with many other DMS and competitor could compete with m-filesVery Flexible Easy to configure Workflow engine well design Pricing stucture make affordable for SMB or Entreprise

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M-Files

Document Management Software

Oz Serpersu

Pretty solid document management software

Reviewed 2017-04-18
Review Source: Capterra

This is a pretty solid document management software package. It is not the cheapest on the block but not bad for the price. Was pretty easy to setup and get working and has a great search feature. It does sometimes crash when importing certain PDF files but otherwise is good.

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M-Files

Document Management Software

Steen Madsen

Tremendous value from using M-Files

Used daily for 2+ years
Reviewed 2017-04-14
Review Source: Capterra

Solution Management is a software reselling company. We use M-Files to manage documents and as our CRM system managing the full sales cycle with lead generation, opportunity management and communication with customers, contract management, all our projects, internal HR and finance management. Before M-Files we used traditional folders and Dropbox, but we suffered from not being able to find the correct versions of documents and made a lot of double work when making proposals, contracts etc. With M-Files we believe we have increased the value of our company by having all information assembled one place, using standard workflows for all processes including opportunity management, making proposals and contracts using templates and in general just being on top of all information in our company. M-Files gives really good value in terms of accessibility of information, security, functionality. If there is functionality you want different to what M-Files offer, you can in a controlled way develop scripts and applications giving you exactly what you want. We have used M-Files in 5 years, and it has never been unavailable. Top class simply.Functionality Stability Price Support Ease of use

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M-Files

Document Management Software

Don Oldridge

It's all about the partner and project expectations.

Used other for less than 6 months
Reviewed 2018-05-28
Review Source: Software Advice

If the vendor does not really understand what you are trying to accomplish the product may not meet your needs because of how the vendor configured it. Experience in your industry and sector is critical.It seems fairly easy to use, and with some of the addins you can do some neat things. The workflows are powerful. Much cheaper to implement than sharepoint, and probably a much better solution.

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M-Files

Document Management Software

Josemaria Gabriel

50-year-old Archives... digitized!

Used daily for 6-12 months
Reviewed 2018-06-28
Review Source: Capterra

M-Files is our repository of choice for all our digital assets. The M-Files server is secure, robust, and easy to manage. Files may be accessed via the main software, via an app, or even via a web browser. Plus, digital workflows have changed the way we work on documents, making it more streamlined, and efficient. We are confident that our archives and new files are safe from theft, loss, and unauthorized access.M-files works seamlessly with Microsoft products (Windows Explorer, MS Office) which makes it easy to incorporate into our daily workflow. Our filing cabinet with 50 years worth of archives/documents have been digitally scanned recently, and M-files is our DMS of choice because of ease of use, integration with MS Office, secure vault features, OCR and powerful metadata tagging. Workflow design and implementation are easy since it is done via an intuitive graphical interface.

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M-Files

Document Management Software

Matthew Gill

M-Files helped us get our document management under control.

Used daily for 2+ years
Reviewed 2018-03-13
Review Source: Capterra

M-Files is a fantastic software for getting your file server and document management under control. It helps secure our files and teaches employees to be more careful in what they share due to its classification system. It was relatively easy to deploy and setup.

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M-Files

Document Management Software

Enrique Molina

Flexjet / M-Files

Used daily for 1-2 years
Reviewed 2017-04-18
Review Source: Capterra

Working with M-files has been very difficult. Their process is very slow. As a company we like to work fast and M-files has 10 steps of evalution versus just fixing the issue. The idea of resolving the issue is sending us articles for us to fix our issues. I really like the overall product but I am concerned when something breaks because it takes forever. The functionality of being able to store and find files is great for the price.

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M-Files

Document Management Software

Luke Van Lathum

It has really helped our business stream our document management, saving lots of time!

Used daily for 6-12 months
Reviewed 2017-05-23
Review Source: Capterra

Save time with document retrieval and looking for files. Tracking document changes. Taking photos on phone and document scanning is great.M-Files is really easy to use as it integrates directly with Microsoft windows. Tracking document changes are great. Searching for files is very fast, even in the cloud. Once properly setup it is really great, We used an Australian company, they know pretty much everything about it! It is cheaper now.

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M-Files

Document Management Software

Jeff Primm

Out of the box experience

Used daily for 2+ years
Reviewed 2017-04-24
Review Source: Capterra

Mfiles comes with features out of the box that get you started but the real value comes once you start modeling your business processes utilizing the functionality of the core software. I have been very successful at modeling our business processes using the software. I am always amazed with what I can do with it. You can do a lot by simply configuring the software and even more if you want to write a little code. I am very happy with the software and would recommend it to others. Don't expect it to be tailored to your business out of the box though. To leverage it you have to get into the Administration functions and then you can roll out the solutions to your users. The fact that I can define a solution with the software that fits our business.

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M-Files

Document Management Software

Mattin Garland

M files establudhed user

Used daily for 2+ years
Reviewed 2017-04-24
Review Source: Capterra

Overall good, worth taking the time to fully define before implementing, technical support good but sales support can be slow to respond.Ease of use - value for money

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M-Files

Document Management Software

Paul Persons

Our data is safe with Mfiles

Used daily for 1-2 years
Reviewed 2017-04-24
Review Source: Capterra

We were using and OpenText product Alchemy and were experiencing a lot of corruptions and some lost data. We looked at a half a dozen other products and finally selected MFiles a year ago. Everything is running smoothly now and we only beginning to use all the features of MFiles.Cost and licensing.

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M-Files

Document Management Software

Fernando Bayuga

Changes everything!

Used daily for 2+ years
Reviewed 2017-04-19
Review Source: Capterra

M-Files continues to become more valuable for our agency every day. Starting with one department at a time, we've realized many benefits of implementing workflows and classifying documents. The scalability of the software allows for great flexibility. If you can think it, M-Files can do it. Scalability, ease of use.

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M-Files

Document Management Software

Peter Ellyard

A great solution

Reviewed 2017-03-03
Review Source: Capterra

Great results from day one very easy to set up and very configurable. Good value for money and our staff are very happy

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M-Files

Document Management Software

Greg Helfrich

From the guy in charge of implmentation

Reviewed 2017-04-19
Review Source: Capterra

Overall, pretty good. There is a ton of cultural and behavioral issues to document management that software cant cure. M-Files would do better if it helped on these issues with an e-book or cultural audit tool before starting. Another idea is to really stress the integration of systems such as ERP customer listings etc. into the system so the naming remains the same. Additionally, a duplicate finder would be a really hand tool. Overall the software is a reasonable price but spotty implementation and not getting culture change will undo the software.

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M-Files

Document Management Software

Anonymous

Expensive, bad documentation, no debugging capability and bad support from the vendor

Used weekly for 2+ years
Reviewed 2017-02-16
Review Source: GetApp

We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side. The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine! What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files. There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES. There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support! M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality. Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed! If somethin went wrong, it's not written there. Maaan! The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one... I hope this (view from the administration part) gives you a small impression of the daily work. M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope!- Usefull user interface on the client side - Good basic structure

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M-Files

Document Management Software

Tara Greene

Been good so far

Used weekly for 1-2 years
Reviewed 2017-04-28
Review Source: Capterra

Provides organization of documents, prevents documents from loss of misplacement, provides the ability for multiple access points by a number of people, thus minimizing the number of people who come to our office looking for documents. The search engines mimic most standard search engines, making for ease for training. Have the ability to set up views which is great for people who have a set of documents that they need to see often, thus making it so that you can go into the view rather that setting up new searched every time.

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M-Files

Document Management Software

Raewyn Tan

Great document management tool

Used weekly for 6-12 months
Reviewed 2018-04-24
Review Source: Software Advice

M-Files is easy to use which is key for these types of tools, integration with Microsoft Office is key and the search is very user friendly.

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M-Files

Document Management Software

mark schlesinger

hits the mark for some features, documentation could be better

Used daily for 1-2 years
Reviewed 2017-04-18
Review Source: Capterra

I'm implementing MF for various company needs and have found much of MF very helpful. I'll mention a few concepts I hope they will develop solutions for: Import value lists, allow common views to be organized into something other one long list of common views, provide much more detail documentation on workflowsallows us to better organize files

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M-Files

Document Management Software

Shannon Gwyn

Great Software. Poor Support

Reviewed 2017-04-18
Review Source: Capterra

I love the concept of M-Files. They do tend to overpromise and then fail to support. We were told several things were out of the box. The support staff was extremely painful setting up and then allowing external folks to still have access. With security in mind I have been unable to limit a users security to a class and project as designed. If they improve their communication, training and customer service I believe this software will go far. It is a little expensive.Attaching metadata to documents. Importing objects from external sources. Views are nice but limiting. I have not been able to fully test workflows, but they seem promising

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M-Files

Document Management Software

Becky Rogers

A different way of thinking...

Used daily for 2+ years
Reviewed 2017-04-18
Review Source: Capterra

M-files was certainly a foreign way of thinking about our file management. However, once adopted it has transformed how our company thinks about WHAT is being saved and moved from place to place.It's approachable and it works as an Add-In with other Microsoft products.

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M-Files

Document Management Software

Treve Clayton

M-Files saves time!

Used daily for 2+ years
Reviewed 2017-04-18
Review Source: Capterra

There is a strange current normal in global business that 99% of companies accept: Staff either can't find, or it takes a long time to find, the information they need to do their jobs quickly and efficiently. M-Files provides anew normal: Staff can securely access the correct information instantly from anywhere! This is a total paradigm shift for any company and the time and cost savings are incredible! It's easy to use so staff acceptance is universal. It saves time by providing access to information that was previously unattainable. It reduces errors and saves money. M-Files can do anything for a company because of the way it uses metadata, workflow and objects. It is a Swiss army knife of software that relies on configuration not coding. It integrates with MS Office & Outlook and talks to other software to share information which reduces data entry. The mobile apps are amazing, you can take a photo of something on your phone, upload it straight to M-Files and have Workflow kick off immediately. M-Files is simple to use and powerful for organisations of any size.

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M-Files

Document Management Software

Sarah von Innerebner

Wish we had M-files sooner!

Used daily for 2+ years
Reviewed 2017-03-08
Review Source: Capterra

I've been working with M-files for 2 years now and I can't imagine my professional life without it. I am the Records Administrator for my organization and therefore my concern lies in retaining record history and valuable documents. Of course this is facilitated through comprehensive database searches. I have appreciated the ease of use in the M-files interface and the various features that we now have for documents that simply were not present in traditional folder structures. I've trained close to 100 colleagues on this software with great success. M-files does an exceptional job of allowing everyone to work in a way that is natural and comfortable to them, while simultaneously allowing everyone to collaborate, work together, and find each other's documents. -ease of searching -customize features -document version ability -youtube videos

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M-Files

Document Management Software

Helga Wientjes

Great flexibility to streamline our processes and information management

Used daily for 6-12 months
Reviewed 2017-04-18
Review Source: Capterra

We've recently implemented M-Files. It's very flexible and has made huge improvement to the way we manage our information and processes. It's easy to use but as with every new system it takes some a bit longer to get used to. The user guides are pretty minimal, especially from an administration perspective and there is not a dedicated support team that can help with queries. You are relying on the community of users (who are general very responsive and generous but may not necessarily respond to every query). It is good value for money but for a small charity like ours it's a huge investment but I am glad that we made it.Flexibility, the ability to customise it exactly to your organisation's need.

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M-Files

Document Management Software

Clarwin Castro

Go-to application for any Digitization Project

Used daily for 2+ years
Reviewed 2018-04-02
Review Source: Capterra

M-files is a must for any company seeking to implement digital transformation initiatives in their company. I love best is its extensive feature set and seamless integration with Microsoft products (e.g., office, IIS server, MS SQL, Windows, etc.) The workflow feature is easy to customize, setup, and implement. It will change the way you deal with paper documents once you experience how easy it is to digitize, and manage your documents. The OCR functionality is a beast! Just like having Google on your local repository, reading through the very contents of your digital documents.The thing I like the most is the seamless integration with Microsoft products. This made it easy for implementing the use of M-files into our office workflow (it works well from within Outlook, Microsoft Office, even Windows Explorer). The creation of a Workflow is made very easy via a graphical workflow editor. Just a little learning curve and we are able to setup the different manual processes into a solid digital workflow for the office (e.g., filing for leave, routing of papers for approval, storing scanned copies of contracts and any kind of document in the office).

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M-Files

Document Management Software

Graham Hett

Feature packed product for a low price entry point

Used daily for 6-12 months
Reviewed 2017-04-19
Review Source: Capterra

We reviewed many software providers before deciding on M-Files and it was a choice based on features, support and value for money. M-Files has become a valuable tool in our organisation. The ability to customise almost everything from the way it looks to the way it functions with workflows has really allowed us to solve a lot of issues we had with storing and retrieving our important documents and information. M-Files comes as a blank canvas, so it is important to look at the sample vault and then work with your channel partner to plan your deployment, but as you start to use it, you realise more and more that it can do. I would recommend this to any business looking to implement a DMSEasy to store information and allocate access to particular user groups Able to customise look Workflows are good

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M-Files

Document Management Software