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Progress ShareFile
5
264
4
136
3
26
2
5
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Better Client Experiences Run on ShareFile Software
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Progress ShareFile - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Progress ShareFile overview
Based on 442 verified user reviews
What is Progress ShareFile?
Reviews for Progress ShareFile come from a wide variety of industries, including accounting (11% of reviewers), financial services (7%), and construction (7%). The most frequent use case for Progress ShareFile cited by reviewers is file sharing (76% of reviewers).
What do users say about Progress ShareFile pricing?
Reviewers appreciate the free plan for freelancers and smaller teams, and some find pricing competitive for HIPAA compliance. However, some users report high costs for small businesses, inflexible billing, and frustration with contractual obligations and price increases.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
File Management
Security and Access Control
Cloud Storage
Pricing
Performance and Speed
Customer Support
Do you work for Progress ShareFile? Manage this product listing
Progress ShareFile’s user interface
Progress ShareFile review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Progress ShareFile?
Reviewers feel Progress ShareFile makes secure file sharing and collaboration straightforward, especially for large files and sensitive documents. They appreciate its integration with tools like Outlook and Office 365, customizable access controls, and ease of use for both internal and external users. They find mobile and desktop access helpful, and value features like notifications and audit trails for tracking activity.
Some say the platform can be slow, especially with large uploads or syncing, and note occasional bugs or support issues. They mention the pricing is high compared to alternatives, and wish for more flexible plans and improved real-time collaboration.
Select to learn more
Who uses Progress ShareFile?
Based on 442 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Progress ShareFile's key features
Most critical features, based on insights from Progress ShareFile users:
All Progress ShareFile features
Features rating:
Progress ShareFile alternatives
Progress ShareFile
Starting from
16.5
/user
Per month
Google Drive
Starting from
7
/user
Per month
Slack
Starting from
8.75
/user
Per month
Dropbox
Starting from
11.99
Per month
Progress ShareFile pricing
Pricing plans
Pricing details:
User opinions about Progress ShareFile price and value
Value for money rating:
To see what individual users think of Progress ShareFile's price and value, check out the review snippets below.
Kimberly F.
Controller
Chris B.
IT Support Team Leader
Progress ShareFile integrations (9)
Integrations rated by users
We looked at 442 user reviews to identify which products are mentioned as Progress ShareFile integrations and how users feel about them.
Integration rating: 4.5 (11)
“Scheduling meetings and coordinating calendar”
Kerry H.
Director and Solicitor Advocate
Integration rating: 4.0 (2)
“For client signatures, ie: eFile forms and engagement letters.”
Jennifer R.
Office Manager
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“OneDrive integration supports efficient document management and collaboration by keeping project diagrams and related files easily accessible in a centralized location.”
Savya S.
Director
Progress ShareFile customer support
What do users say about Progress ShareFile customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Progress ShareFile customer support.
Multiple users highlight ShareFile's customer support as outstanding, friendly, and always available to help with questions or issues.
A fair number of users report slow response times, difficulty reaching support, and inconsistent help, especially with billing or technical issues.
Support options
Training options
To see what individual users say about Progress ShareFile's customer support, check out the review snippets below.
“It simply offers a very high level of service and customer support are ready to help all the time”
Salem A.
Student
“OVERALL MY EXPERIENCE WAS GOOD UNTIL I WENT TO CANCEL (BEFORE MY ANNUAL SERVICE WAS OVER)”
JACQUILYN S.
Owner
“It was expensive, customer service was horrible, and I was never able to get any information on adding eSignature functionality to my account.”
James D.
Owner
“Poor customer service; either completely neutered or inept.”
Howard F.
Managing Director
Progress ShareFile FAQs
Q. What is Progress ShareFile used for?
Progress® ShareFile® is an AI-powered document collaboration platform designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—ShareFile software goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, eSignatures and secure storage, ShareFile software unifies key stages of client work in a single, secure platform. With the ShareFile platform, teams can securely share files, manage document workflows and collaborate with clients through branded client portals—while helping improve visibility into documents, requests and client interactions. Instead of juggling disconnected tools, businesses can streamline workflows, reduce manual work and deliver faster, more professional client experiences. ShareFile software combines secure file transfer, client portals, document workflow automation and e-signature capabilities into one solution, helping teams move work—and revenue—faster while protecting sensitive data. Key capabilities include: • Secure file sharing and large file transfer with encrypted email and attachments • Client portals for structured, branded collaboration and document exchange • Document workflow automation for intake, approvals, onboarding and repeatable processes • Built-in e-signature, forms and approvals to help complete work without switching tools • AI-powered document automation, including intake, summarization and instant Q&A • Granular permissions, audit trails and governance controls to help improve visibility and support compliance efforts • Advanced security, including encryption in transit and at rest, plus secure client interactions By unifying people, processes and data into a single platform, ShareFile software helps reduce tool sprawl and support teams as client work grows. Benefits can include: faster turnaround times, improved client satisfaction and stronger business outcomes.
Q. What level of support does Progress ShareFile offer?
Progress ShareFile offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
