Weave - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Weave's Confirmations/Reminders feature for its time-saving automation and reduction in no-shows. They report that it integrates well with systems like NexTech and Eaglesoft, and allows customization of messages. Users find it particularly valuable for sending text reminders, which are preferred over phone calls. However, some mention issues with early morning reminders and the need for more selective options for appointment types. They also note occasional technical problems with reminders not being sent. Of the 67 Weave users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

Users report that Weave's Real-Time Notifications are helpful for instant communication with patients, including alerts for texts, calls, and faxes. They appreciate the ability to respond quickly to patient inquiries, which enhances customer satisfaction. However, some reviewers indicate that the notifications can be delayed or inconsistent, especially on the mobile app. They find the capability beneficial for maintaining real-time patient communication but suggest improvements for reliability and speed. Of the 28 Weave users who gave detailed accounts of their use of Real-Time Notifications, 96% rated this feature as important or highly important.

Reviewers indicate that Weave's Chat/Messaging feature is essential for their practice, allowing quick and efficient communication with patients and team members. They find it particularly useful for patients who prefer texting over calling. Users appreciate the integration with Avimark and the ability to send and receive messages, including pictures. However, some mention occasional bugs and system shutdowns, which can disrupt communication. They also suggest enhancements for message organization and reliability. Of the 19 Weave users who gave detailed accounts of their use of Chat/Messaging, 89% rated this feature as important or highly important.

Users report that Weave's Appointment Management feature is beneficial for scheduling and confirming appointments, reducing cancellations and no-shows. They appreciate the ability to manage appointments through text and voice communication, and the integration with other devices for remote access. However, some reviewers note occasional failures in reminder delivery and the need for better integration with systems like webpt. They find the capability valuable for streamlining appointment scheduling and communication. Of the 25 Weave users who gave detailed accounts of their use of Appointment Management, 88% rated this feature as important or highly important.

Reviewers highlight the importance of Weave's HIPAA Compliant feature, ensuring the privacy and security of patient information. They feel confident using Weave for sensitive communications, knowing it meets stringent industry standards. Users appreciate the peace of mind this compliance provides, especially in medical and dental practices. They report that HIPAA compliance is essential for maintaining trust with patients and ensuring secure communication of medical information. Of the 26 Weave users who gave detailed accounts of their use of HIPAA Compliant, 85% rated this feature as important or highly important.

Users report that Weave's Mobile Access feature allows them to communicate with patients and manage appointments remotely, which is particularly useful during emergencies or when out of the office. They appreciate the ability to access patient information, send texts, and make calls from their mobile devices. However, some reviewers mention occasional technical issues and the need for better reliability. They find the capability valuable for maintaining continuous patient communication and office efficiency. Of the 57 Weave users who gave detailed accounts of their use of Mobile Access, 84% rated this feature as important or highly important.