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Knowledge Management Software with Process/Workflow Automation (2026) - Page 2

Last updated: April 2026

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57 software options

Malcolm! logo

At your service

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Malcolm! is a no-code customer self service platform

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Deepser logo

IT service desk, CRM, and asset management software

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Shared database of technical manuals, procedures, guides and FAQs. Stay in control of shared information and create KBs, also in different languages. Allow faster training of employees and improve productivity. Increase self-resolution of tickets thanks to tags and keywords.

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HighQ logo

Cloud-based legal case management tool for legal teams.

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HighQ's intelligent solution combines automated workflows, document automation, and secure collaboration to transform the way professionals work and engage with clients and colleagues.

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Assembly logo

The new standard for modern service businesses.

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Create remarkable client experiences. CRM, portal, payments, tasks, contracts & more — with an AI Assistant that works for you.

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Klyck logo

Everything in one place for documents in motion

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Klyck is a modern AI-powered content and document management platform with a Netflix-style library, Amazon-like filters, and workflows.

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Deskpro logo

Customer service software you can depend on

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Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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FORM OpX logo

The Digital Assistant for the Frontline

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FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections on mobile to reduce risk and improve safety and quality from the frontline.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture.

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Docsie logo

Create amazing online help docs that your customers love

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We are a web-based documentation platform that enables businesses to build, maintain, and publish excellent product documentation.

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WorkTogether logo

A workflow-based intranet solution for companies in Italy

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WorkTogether is a collaborative intranet program for Italian companies with over 100 employees. It provides business leaders with over 40 customizable modules, enabling them to engage staff, restructure internal communications, manage projects, build knowledge bases, and create approval processes.

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Spekit logo

AI-powered sales enablement and content management platform.

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Spekit is the modern sales enablement platform that unifies sales content and learning to enable your reps in their flow of work with AI Sidekick, the most contextual Just-in-Time Sales Assistant™.

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Greenbox logo

Web-based document management software

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Greenbox is a web-based document management system designed to help organizations store, track, modify, and manage documents on a centralized platform. Features include commenting, labelling, reminders, watermarking, user management, bulk permissions, file transfer, and space utilization tracking.

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ClickHelp logo

Create, translate and publish your technical documentation!

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ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal.

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KnowledgeNet.ai logo

Relationship Intelligence Lead Sourcing Sales Enablement

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KnowledgeNet.ai is an AI-powered tool that accelerates your sales process, so you spend less time prospecting and more time closing deals. Quickly find the right contacts to reach out to and the best ways to connect with them using known relationships.

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EKR Orchestra logo

Data management platform for optimizing catalogs & manuals

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EKR ORCHESTRA helps businesses create, store and manage catalogs, technical manuals, and other documents on a unified portal. Users can organize information about procedural instructions, regulatory data, products, company, and more for various processes in a centralized repository.

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BlueSpice logo

Do knowledge management the Wiki Way!

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Open source enterprise wiki software, designed for collaborative knowledge management. It centralizes crucial business knowledge, keeping it up-to-date and easily accessible. Ideal for project planning, documentation, and policy management, it helps clarify responsibilities and streamline workflows.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Universal Knowledge logo

Multi-solution knowledge management product

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Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Contentverse logo

Simple, secure document management for everyone

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Contentverse is a secure, versatile, fully-featured enterprise content management solution. 128-bit encryption. DocuSign integration. On-premise and/or cloud implementation. With a robust indexing module that can detect text, barcodes, and QR codes on scanned pages as searchable metadata.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Knowliah logo

Legal case management solution for businesses of all sizes

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Knowliah is a legal case management solution for businesses of all sizes, which helps users manage & store critical information on a unified platform. It comes with an automated contextualization engine which lets users quickly locate relevant documents related to a specific case, customer or issue.

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Casebase logo

Portfolio management for Data Analytics & AI use cases.

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AI Portfolio management platform helping companies to maximize the value of their Data Analytics & AI initiatives.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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