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Top Rated Knowledge Management Software with Free trial - Page 9

Last updated: November 2026

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264 software options

HubSpot Service Hub logo

Keep customers longer.

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Service Hub helps your team scale support and keep customers longer. Customer agent and a connected help desk resolve routine questions faster, while health scores and a customer success workspace help you act early on renewals and growth. Start with free customer service tools.

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Dashworks logo

Cloud AI assistant for workplace knowledge search

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Dashworks is a cloud-based AI assistant for SMBs and mid-market teams that searches 50+ connected apps in real time to answer.

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Talisma CRM logo

CRM suite with marketing and KB (Knowledge Base) tools

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Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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Zoho Connect logo

Enterprise private social network

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With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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Crehana logo

All in one AI HR Platform

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AI-powered HR software that optimizes team administration, learning, performance, and culture. +1,200 companies trust Crehana.

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Confluence logo

Remote team collaboration and knowledge workspace

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Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

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Citavi logo

Streamline your research and writing.

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For researchers, Citavi is the only all-in-one scholarly note-taking and reference management application that streamlines organizing and reviewing articles, taking notes, and writing papers in one place so that they can focus on what matters – research and publishing.

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Engageware logo

Intelligent Online Appointment Scheduling Software

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Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses.

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GreenRope logo

CRM solution for sales, marketing and operations

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GreenRope is a scalable CRM and marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline and grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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M-Files logo

Cloud-based document management platform.

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M-Files breaks info silos & unlocks knowledge. Find expertise fast, automate workflows & share seamlessly. Drive innovation & empower your team.

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UserVoice logo

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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Vivantio logo

When Service Matters.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Wix logo

Website builder & business management platform

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Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

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Microsoft SharePoint logo

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

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SOPX logo
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AI-driven SOP creation and management

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SOPX is AI-native knowledge management software that preserves operational expertise and tribal knowledge. Record experienced workers on any phone, or upload an existing PDF procedure, and SOPX produces a structured, editable digital SOP in under 10 minutes. No writing required.

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iFinder logo
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AI-based enterprise search platform

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iFinder is an enterprise search application tool that helps businesses process information quickly and utilize received insights to facilitate decision-making processes. Professionals can search for important information and documents and intelligently enhance this data using AI methods.

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