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Best Free Knowledge Management Software

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Guru

4.6
(52)

Organize company information. Access it anywhere.

Free
Guru is offered across four pricing plans, outlined below. A free trial is available for our paid plans. Starter plan: Free for teams with 1-10 users; $5/user/month for 11+ Builder plan: $10 per user per month when billed annually; and $12 per user per month when billed monthly Expert plan: $20 per user per month when billed annually; and $24 per user per month when billed monthly Enterprise: Contact Guru for pricing details

Read more about Guru

Stack Overflow for Teams

4.7
(54)

Cloud-based collaborative knowledge management software

Free
Stack Overflow for Teams is available across four pricing plans, outlined below. Free: Always free up to 50 teammates. No credit card required. Basic: $7 per month/per teammate (billed monthly) or $6/per month/per teammate (billed annually). Up to 250 teammates. Business: $12 per month/per teammate (billed annually). Unlimited teammates. Enterprise: Custom Pricing - please contact Stack Overflow directly for pricing details.

Read more about Stack Overflow for Teams

Alloy Navigator

4.5
(47)

Award winning IT Asset Mgmt and Service Mgmt platform

Free
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!

Read more about Alloy Navigator

OneBar

(0)

AI-enabled knowledge base builder for Slack teams

Free
OneBar offers a 7-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of users. Startup: $200/month billed annually for 2 channels and up to 200 users Growing: $400/month billed annually for 5 channels and up to 1,000 users For Enterprise plan, contact OneBar

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Confluence

4.4
(1,800)

Create, organize, and discuss work with your team

Free
Confluence offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $5 per user/month for 11 to 10,000 users

Read more about Confluence

elevio

4.6
(27)

Self-service support & customer education platform

Free
Please refer to https://elev.io/pricing for more information.

Read more about elevio

Caspio

4.6
(132)

Build online database applications without coding.

Free
BASIC EDITION: > Free Plan: $0 > Explore Plan: $100/month paid annually or $125 monthly. > Build Plan: $200/month paid annually or $250 monthly. > Grow Plan: $400/month paid annually or $500 monthly. - Corporate plans also available. Schedule a demo today. - Notes: All plans include unlimited users and start with a 14-day trial to test all the features. A permanent free plan is also available to all users. A 10% discount is available to nonprofits, NGOs, public-funded education organizations, and customers in emerging economies.

Read more about Caspio

Docsie

4.7
(17)

Create amazing online help docs that your customers love

Free
Write better documentation. Retain customers. Startup Plan - $0 USD, Forever free -> Limited to 3 Books/1 Shelf (A few manuals) Startup Plus Plan - $39 USD/mo -> Limited to 10 Books/1 Shelf (A bit of manuals) Small Team Plan - $79 USD/mo -> 3 Shelves, 10 books each (Serious amount of manuals) Business Plan - $249 USD/mo -> 10 Shelves, Unlimited Books (Lot's of manuals) Organization Plan - $699 USD/mo -> Unlimited Shelves/Books (Great or companies with complex documentation Use Cases)

Read more about Docsie

Slab

4.9
(33)

Slab is a knowledge hub for the modern workplace.

Free
Startup: $35/month for up to 10 users, then $6.67 per additional user Business: $60/month for up to 10 users, then $12.50 per additional user Enterprise: Contact Slab for pricing information.

Read more about Slab

inSided

4.1
(7)

Leading Community Platform for Customer Success & Support

Free
Free 14-day trial or personalized quote available on request.

Read more about inSided

Tribe

4.7
(70)

Cloud-based community platform for branded communities

Free
Plus: $85/month Premium: $249/month Enterprise: Contact Tribe for pricing.

Read more about Tribe

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Special Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month

Read more about Bitrix24

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Free
http://corp.yonyx.com/pricing

Read more about Yonyx

ProProfs Knowledge Base

4.7
(21)

Easily Create online FAQs, user manuals, documentation &more

Free
Try Any Plan Free For 15 Days- 1. FREE Plan($0): Forever Free for Small public Knowledge bases. 2. PROFESSIONAL ($29): Best for companies who only need a public knowledge base. 3. TEAM ($79): Best for small teams/groups that require public & private knowledge bases. 4. BUSINESS ($129)*most Popular: Best for mid-sized groups with multiple teams that need site help (tool tips, forms, chat, ticketing, etc.). 5. ENTERPRISE ($299): Best for large groups needing complete knowledge management solution. *All Pricing are per month (annually) for more details visit: https://www.proprofs.com/knowledgebase/signup/business/

Read more about ProProfs Knowledge Base

Zendesk

4.4
(2,547)

Service-first CRM company that builds support & sales tools

Free
Please contact Zendesk for complete pricing details.

Read more about Zendesk

ThinkOwl

(0)

Customer service powered by AI

Free
Silver – $0 per seat per month (Max. 5 Agents) Gold – $49 per seat per month billed monthly or $42 per seat per month billed yearly Platinum – $89 per seat per month billed monthly or $79 per seat per month billed yearly Diamond – $149 per seat per month billed monthly or $129 per seat per month billed yearly

Read more about ThinkOwl

SAP Litmos

4.2
(260)

Mobile & Secure Learning Management System (LMS)

Free
Pro 150-500 users: $6 per user/month 500-1,000: $4 per user/month 1,000-1M: Contact Us Pro + Courses 50-150 users: $15 per user/month 150-500 users: $9 per user/month 500-1,000: $6 per user/month 1,000-1M: Contact Us Not for profit discounted pricing also available

Read more about SAP Litmos

Zoho Desk

4.5
(1,648)

Cloud-based help desk platform

Free
● Free - up to 3 users, forever! ● Standard - $14/agent/month ● Professional - $23/agent/month ● Enterprise - $40/agent/month

Read more about Zoho Desk

Galisto

5.0
(2)

Cloud-based platform for knowledge sharing

Free
Contact Galisto for pricing details.

Read more about Galisto

LiveAgent

4.7
(1,001)

Great customer service starts with better help desk software

Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.

Read more about LiveAgent

Twine

4.4
(7)

Intranet & collaboration platform

Free
Under 10 users: free 10-100 users: €5.50 per user, per month. 100+ users: pricing available on request.

Read more about Twine

Freshdesk

4.5
(2,238)

Online helpdesk system and customer service software

Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blossom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly

Read more about Freshdesk

Wix

4.4
(5,719)

Website builder & publishing platform

learn more
Free
Free Connect Domain: €4.50/month Combo: €8.50/month Unlimited: €12.50/month eCommerce: €16.50/month VIP: €24.50/month

Read more about Wix

TalentLMS

4.7
(388)

The LMS built for success

learn more
Free
Start with a forever free account that will allow you to test everything before purchasing a plan. No credit card required. You can upgrade, downgrade or cancel at any point.

Read more about TalentLMS

SysAid

4.5
(335)

Automate IT tasks and workflows with SysAid's ITSM solution

learn more
Free
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP. SysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.

Read more about SysAid

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